Position Overview: We are looking for dynamic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should possess excellent communication skills, a problem-solving mindset, and the ability to handle global customers with professionalism and empathy. This role involves interacting with international clients via voice calls to resolve queries, provide product or service information, and ensure customer satisfaction. Candidates must be comfortable working in rotational shifts , including night shifts . Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, issues, and complaints in a timely and effective manner. Provide accurate information related to products, services, billing, or technical support. Maintain a high level of customer satisfaction through professional and courteous communication. Document all customer interactions in the system as per company standards. Escalate unresolved issues to the appropriate department and follow up until resolution. Meet performance benchmarks related to quality, accuracy, and customer handling time. Requirements: Education: Any graduate or equivalent qualification. Experience: 0–2 years in international voice support or BPO preferred. Communication Skills: Exceptional verbal communication skills in English. Computer Proficiency: Basic knowledge of MS Office and comfort with CRM tools. Flexibility: Willingness to work in night shifts and rotational schedules. Soft Skills: Strong listening skills, patience, empathy, and a problem-solving attitude. Typing Skills: Minimum typing speed of 25–30 WPM with good accuracy. What We Offer: Competitive salary with performance-based incentives. Shift allowances and overtime pay (as applicable). Comprehensive training and skill development programs. Opportunities for career advancement within the organization. Positive and inclusive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Shift allowance Yearly bonus Language: English (Required) Work Location: In person Speak with the employer +91 9686350148
Position Overview: We are looking for dynamic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should possess excellent communication skills, a problem-solving mindset, and the ability to handle global customers with professionalism and empathy. This role involves interacting with international clients via voice calls to resolve queries, provide product or service information, and ensure customer satisfaction. Candidates must be comfortable working in rotational shifts , including night shifts . Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, issues, and complaints in a timely and effective manner. Provide accurate information related to products, services, billing, or technical support. Maintain a high level of customer satisfaction through professional and courteous communication. Document all customer interactions in the system as per company standards. Escalate unresolved issues to the appropriate department and follow up until resolution. Meet performance benchmarks related to quality, accuracy, and customer handling time. Requirements: Education: Any graduate or equivalent qualification. Experience: 0–2 years in international voice support or BPO preferred. Communication Skills: Exceptional verbal communication skills in English. Computer Proficiency: Basic knowledge of MS Office and comfort with CRM tools. Flexibility: Willingness to work in night shifts and rotational schedules. Soft Skills: Strong listening skills, patience, empathy, and a problem-solving attitude. Typing Skills: Minimum typing speed of 25–30 WPM with good accuracy. What We Offer: Competitive salary with performance-based incentives. Shift allowances and overtime pay (as applicable). Comprehensive training and skill development programs. Opportunities for career advancement within the organization. Positive and inclusive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Shift allowance Yearly bonus Language: English (Required) Work Location: In person Speak with the employer +91 9686350148
Position Overview: We are looking for dynamic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should possess excellent communication skills, a problem-solving mindset, and the ability to handle global customers with professionalism and empathy. This role involves interacting with international clients via voice calls to resolve queries, provide product or service information, and ensure customer satisfaction. Candidates must be comfortable working in rotational shifts , including night shifts . Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, issues, and complaints in a timely and effective manner. Provide accurate information related to products, services, billing, or technical support. Maintain a high level of customer satisfaction through professional and courteous communication. Document all customer interactions in the system as per company standards. Escalate unresolved issues to the appropriate department and follow up until resolution. Meet performance benchmarks related to quality, accuracy, and customer handling time. Requirements: Education: Any graduate or equivalent qualification. Experience: 0–2 years in international voice support or BPO preferred. Communication Skills: Exceptional verbal communication skills in English. Computer Proficiency: Basic knowledge of MS Office and comfort with CRM tools. Flexibility: Willingness to work in night shifts and rotational schedules. Soft Skills: Strong listening skills, patience, empathy, and a problem-solving attitude. Typing Skills: Minimum typing speed of 25–30 WPM with good accuracy. What We Offer: Competitive salary with performance-based incentives. Shift allowances and overtime pay (as applicable). Comprehensive training and skill development programs. Opportunities for career advancement within the organization. Positive and inclusive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Mysuru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person
Position Overview: We are looking for dynamic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should possess excellent communication skills, a problem-solving mindset, and the ability to handle global customers with professionalism and empathy. This role involves interacting with international clients via voice calls to resolve queries, provide product or service information, and ensure customer satisfaction. Candidates must be comfortable working in rotational shifts , including night shifts . Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, issues, and complaints in a timely and effective manner. Provide accurate information related to products, services, billing, or technical support. Maintain a high level of customer satisfaction through professional and courteous communication. Document all customer interactions in the system as per company standards. Escalate unresolved issues to the appropriate department and follow up until resolution. Meet performance benchmarks related to quality, accuracy, and customer handling time. Requirements: Education: Any graduate or equivalent qualification. Experience: 0–2 years in international voice support or BPO preferred. Communication Skills: Exceptional verbal communication skills in English. Computer Proficiency: Basic knowledge of MS Office and comfort with CRM tools. Flexibility: Willingness to work in night shifts and rotational schedules. Soft Skills: Strong listening skills, patience, empathy, and a problem-solving attitude. Typing Skills: Minimum typing speed of 25–30 WPM with good accuracy. What We Offer: Competitive salary with performance-based incentives. Shift allowances and overtime pay (as applicable). Comprehensive training and skill development programs. Opportunities for career advancement within the organization. Positive and inclusive work environment. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Department : Title & Settlement Services / Mortgage / Real Estate Location : [Insert Location or Remote] Employment Type : Full-time Experience Level : Fresher / 1-3+ years (for experienced role) Job Summary : We are looking for detail-oriented and analytical Title Search Process Associates to join our growing team. You will be responsible for performing property title searches and analyzing public records to determine ownership, encumbrances, liens, and legal status of properties. This role plays a crucial part in real estate, mortgage, and title insurance transactions. Key Responsibilities :For Both Freshers and Experienced : Perform property title searches using online title plants, public records, and county databases. Examine deeds, mortgages, tax records, judgments, and other legal documents to determine title status. Identify any clouds on title such as liens, encumbrances, or ownership disputes. Prepare accurate and comprehensive title reports and summaries. Coordinate with internal teams (e.g., title officers, escrow officers) and external stakeholders when required. Maintain confidentiality and accuracy while handling sensitive data. Additional for Experienced Candidates : Handle complex title search cases , including commercial or multi-parcel searches. Resolve title issues or escalate to senior title officers as needed. Mentor and guide junior team members or freshers. Ensure compliance with company and industry standards (e.g., ALTA, RESPA). Required Skills :For Freshers: Strong analytical and research skills. Basic understanding of real estate/property terminology is a plus. Proficiency in using computers, internet-based research tools, and MS Office. Attention to detail and accuracy. Willingness to learn quickly and work in a fast-paced environment. For Experienced: 1–3+ years of experience in title search, title examination, or a related real estate process. Familiarity with U.S. title search standards and terminology. Experience using title search platforms (e.g., Data Trace, Netronline, TitlePoint). Knowledge of various state-specific title regulations. Educational Qualifications : Freshers : Bachelor’s degree in any discipline (Real Estate, Law, Business, or related fields preferred). Experienced : Same as above + relevant certifications (if any) are a plus. Shift Timing : May require working in U.S. time zones depending on business requirements. Why Join Us? Comprehensive training for freshers Opportunity to work with a global team Competitive salary and benefits Career growth in the real estate and mortgage industry Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person
Job description Responsibilities: * Manage international customer queries via phone calls * Maintain high call quality through effective communication skills * Resolve issues promptly with empathy and professionalism * This is not a sales call center, no targets ***** Fluency in English Language Mandatory Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job description Responsibilities: * Manage international customer queries via phone calls * Maintain high call quality through effective communication skills * Resolve issues promptly with empathy and professionalism * This is not a sales call center, no targets ***** Fluency in English Language Mandatory Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
***** Unless you think you are excellent in communication do not apply. It need one to talk to people in USA. Responsibilities: * Manage international customer queries via phone calls * Maintain high call quality through effective communication skills * Resolve issues promptly with empathy and professionalism * This is not a sales call center, no targets * Work in rotation shifts Call: 9986-25-2323 (after 5pm till 10pm) Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Experience: International (USA) voice process: 1 year (Preferred) Work Location: In person
***** Unless you think you are excellent in communication do not apply. It need one to talk to people in USA. Responsibilities: * Manage international customer queries via phone calls * Maintain high call quality through effective communication skills * Resolve issues promptly with empathy and professionalism * This is not a sales call center, no targets * Work in rotation shifts Call: 9986-25-2323 (after 5pm till 10pm) Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Experience: International (USA) voice process: 1 year (Preferred) Work Location: In person
Position Overview: We are hiring enthusiastic and customer-friendly Process Executives for our International Voice Process team. If you enjoy talking to people, solving problems, and working in a global environment, this role is perfect for you. In this role, you will speak with international customers over calls, help resolve their queries, and ensure they have a great experience. Candidates should be comfortable working in rotational and night shifts. Key Responsibilities: Handle inbound and outbound calls from international customers Understand customer concerns and provide quick, effective solutions Share accurate information about products, services, billing, or technical issues Maintain polite, professional, and friendly communication at all times Record call details and customer interactions in the system Escalate complex issues to the relevant team and follow up until resolved Meet quality, accuracy, and performance targets Eligibility & Skills: Education: Any graduate (or equivalent qualification) Experience: Freshers welcome; up to 2 years of international BPO experience is a plus Language Skills: Excellent spoken English Computer Skills: Basic knowledge of MS Office and CRM systems Typing Speed: 25–30 WPM with good accuracy Shift Flexibility: Comfortable with night and rotational shifts Soft Skills: Good listening skills, patience, empathy, and problem-solving ability What We Offer: Attractive salary with performance-based incentives Night shift allowance and overtime pay (if applicable) Paid training and continuous skill development Clear career growth and internal promotion opportunities Friendly, positive, and supportive work culture Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
Job Summary We’re hiring an Operations Associate to support our custom workflow for US customers (they have their service requests). You will help coordinate service requests, communicate updates to customers and drivers, and keep job records accurate in our system. This role is ideal for candidates with strong communication, attention to detail, and the ability to stay calm in fast-moving situations. We expect 20 calls in 8 hour day shift and 40 calls in 8 hours in night shift. Its not goal oriented like Sales Call. This is inbound Process. experience: 2 years+ international voice process experience needed mobile/whatsapp: 9740008182 email: usa.jobs@infoliam.com Key Responsibilities 1) Customer Communication & Support Speak with customers to confirm essential details (location, vehicle details, issue type, contact number). Provide clear updates and set expectations professionally (ETA updates, next steps). Handle upset or anxious customers calmly and respectfully. Follow scripts and escalation rules for urgent situations. 2) Job Coordination (Training Provided) Assign service requests to available drivers/vendors based on instructions and internal guidelines. Coordinate with drivers for updates, arrival confirmation, and job completion status. Monitor active requests and update information when situations change (location corrections, customer not reachable, driver delays). Escalate issues to a senior team member when needed (safety risks, breakdowns in coordination, special cases). 3) Documentation & System Updates Enter and update job details accurately in internal software. Maintain clean notes: what happened, what was communicated, and current status. Ensure every request is properly updated and closed with correct details. Support shift handovers by leaving clear, complete updates for ongoing cases. 4) Process & Quality Follow SOPs exactly and meet quality standards for communication and documentation. Participate in training, refreshers, and feedback sessions to improve performance. Maintain professionalism, confidentiality, and data security while handling customer information. What Success Looks Like (Simple, Practical) Accurate information captured in the system Clear communication with customers and drivers Timely updates without missing steps Consistent adherence to SOPs and escalation rules Required Qualifications Strong spoken English (clear and professional phone communication). Basic computer skills (typing, copying details accurately, switching between screens). Ability to multitask and stay focused under pressure. Willingness to work US shifts (night shifts in India / US business hours). High integrity and respect for customer privacy. Preferred (Not Mandatory) Any experience in customer support, call center, logistics, operations, or coordination roles. Familiarity with maps/location sharing (Google Maps basics). Comfortable handling call and chat volume. Work Details Shift: US operations (night shift may apply) Work Mode: Office Training: Provided (process + system + scripts + escalation rules) Location : R.R Nagar 560098 Compensation & Benefits Salary/CTC: 3.0 to 4.5LPA Incentives (optional): Performance-based Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Experience: International voice process: 2 years (Required) Language: English in US Accent or Neutral Accent (Required) Work Location: In person