Job
Description
Role Overview: As a Sr. / Sr. Principal Support Engineer - EBS Apps Developer at Oracle, you will be part of the Customer Success Services (CSS) team supporting over 6,000 companies worldwide. Your role involves working with cutting-edge technologies, problem-solving, and delivering tailored support services to clients. You will be responsible for understanding business solutions, implementing Oracle Applications, and providing technical troubleshooting expertise. Key Responsibilities: - Work independently to provide quality work products and perform varied and complex duties related to Oracle Applications supporting products and technologies - Collaborate with global teams to deliver the best-tailored solutions to Oracle customers - Develop technical solutions to meet business requirements, resolve key issues related to code change requirements and bug fixes - Support Oracle ERP products and services, resolve customer SRs, and conduct knowledge transfer sessions - Act as the technical primary point of contact for Oracle Support, safeguard customer satisfaction, and renewal through quality delivery and added value - Engage in architectural tasks, analyze and troubleshoot customer issues, and collaborate with colleagues to implement best practices - Participate in Services development and share knowledge with other engineers to benefit CSS Business results Qualifications Required: - Minimum 10 years of relevant experience in Oracle Applications development and support - Strong technical knowledge in Oracle applications, SQL, PL-SQL, OAF, XML, Oracle Forms and Reports, AME, WF, APEX, Java, ADF, JET, and PaaS - Oracle relevant technical Certification - Experience in EBS Financial Modules, CEMLI objects, EBS R12, and Fusion/SaaS modules - Excellent problem-solving, troubleshooting, communication, teamwork, and time management skills - Availability to work 24x7 (on-call) and travel onsite to customers as needed - Fluent in English (additional languages valued) Please note that Oracle is a world leader in cloud solutions committed to inclusivity and empowering its workforce. If you require accessibility assistance or accommodation for a disability, please contact accommodation-request_mb@oracle.com or call +1 888 404 2494. Role Overview: As a Sr. / Sr. Principal Support Engineer - EBS Apps Developer at Oracle, you will be part of the Customer Success Services (CSS) team supporting over 6,000 companies worldwide. Your role involves working with cutting-edge technologies, problem-solving, and delivering tailored support services to clients. You will be responsible for understanding business solutions, implementing Oracle Applications, and providing technical troubleshooting expertise. Key Responsibilities: - Work independently to provide quality work products and perform varied and complex duties related to Oracle Applications supporting products and technologies - Collaborate with global teams to deliver the best-tailored solutions to Oracle customers - Develop technical solutions to meet business requirements, resolve key issues related to code change requirements and bug fixes - Support Oracle ERP products and services, resolve customer SRs, and conduct knowledge transfer sessions - Act as the technical primary point of contact for Oracle Support, safeguard customer satisfaction, and renewal through quality delivery and added value - Engage in architectural tasks, analyze and troubleshoot customer issues, and collaborate with colleagues to implement best practices - Participate in Services development and share knowledge with other engineers to benefit CSS Business results Qualifications Required: - Minimum 10 years of relevant experience in Oracle Applications development and support - Strong technical knowledge in Oracle applications, SQL, PL-SQL, OAF, XML, Oracle Forms and Reports, AME, WF, APEX, Java, ADF, JET, and PaaS - Oracle relevant technical Certification - Experience in EBS Financial Modules, CEMLI objects, EBS R12, and Fusion/SaaS modules - Excellent problem-solving, troubleshooting, communication, teamwork, and time management skills - Availability to work 24x7 (on-call) and travel onsite to customers as needed - Fluent in English (additional languages valued) Please note that Oracle is a world leader in cloud solutions committed to inclusivity and empowering its workforce. If you require accessibility assistance or accommodation for a disability, please contact accommodation-request_mb@oracle.com or call +1 888 404 2494.
