Principal Customer Success Services Engineer - EBS Apps Developer

10 - 14 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Role Overview: As a Senior / Senior Principal Support Engineer - EBS Apps Developer at Oracle, you will be part of the Customer Success Services (CSS) team supporting over 6,000 companies worldwide. Your role will involve working with cutting-edge technologies and providing tailored support services to maintain and build clients" technical landscapes. You will be responsible for implementing and supporting large to medium Oracle Applications projects, operating independently to deliver high-quality work products. Key Responsibilities: - Work on developing technical solutions to meet business requirements gathered by functional consultants. - Identify and resolve key issues related to code change requirements and bug fixes. - Support Oracle ERP products and services from a technical aspect. - Collaborate with support to resolve Customers SRs. - Conduct knowledge transfer sessions within the Oracle team and to end users. - Provide development work estimates and drive excellence in technical work. - Manage the technical relationship with designated accounts to maximize the value of CSS. - Act as the technical primary point of contact for Oracle Support. - Engage in architectural tasks and implement best practices specific to projects. - Analyze, troubleshoot, and proactively address performance challenges, security issues, and other technical concerns. - Identify and address customer issues using Oracle products. - Collaborate with other engineers to share knowledge and improve CSS business results. Qualifications Required: - Minimum 10 years of relevant experience. - Strong technical knowledge in Oracle applications, SQL, and PL-SQL. - Experience in OAF, XML, Oracle Forms and Reports, AME, WF, APEX. - Java, ADF, JET, and PaaS skills. - Oracle relevant technical Certification. - Good understanding of functional parts of developed code, preferably in Oracle Financials and HRMS. - Strong analytical and problem-solving skills. - Ability to work effectively in a team and collaborate with stakeholders. - Strong communication and teamwork skills. - Self-driven, result-oriented, and able to work in different time zones. - Fluent English (additional languages valued). - Availability to travel and work onsite at customers by not less than 50%. - Availability to work 24x7 (on-call).,

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Oracle

Information Technology

Redwood City

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