Job Description

Job Description: Attend calls from the prospects and existing high-end customers on various queries Converting enquires into site visit/ Office visit Very good communication skills Provide the finest customer experience during all the conversation and aim at the customer delight Follow the script guidelines and quality measures Coordinate with the Relationship Management & Sales team for various requirements on the product & process Keep a track of follow ups and make out bound calls to the prospects Prepare a daily call summary report and submit the same to HOD Proactive approach in order to resolve customer queries and propose or provide the best resolution Aim at the higher site visits thorough inbound queries - Create a better customer relationship.