Preferred Customer Associate

UPS Supply Chain Solutions (UPS SCS)

1 - 4 years

3 - 7 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

order processing research and analysis shipment customer service process analysis workforce management research communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :Job Summary
This position provides customer service to internal and external customers. He/She enters data for order processing, document scanning, shipment routing, etc. This position problem solves and maintains ongoing professional relationships with customers.Responsibilities:

Processes workforce management software exceptions.

Completes and provides various reports and provides analysis as needed.

Administers discretionary, vacation, and compensation day requests.

Completes special projects and deployments, conducts research and analysis (e.g., daily, weekly and monthly reports), and performs process analysis and innovation.

Qualifications:

High school diploma, GED, or International equivalent

Strong written and verbal communication skills

Multi-tasking abilities

Working knowledge of Microsoft Word, Excel, Access, and Outlook

Willing to work flexible hours and overtime on occasion

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UPS Supply Chain Solutions (UPS SCS)

Logistics and Supply Chain

Atlanta

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Preferred Customer Associate