Pre-Sales Head

Role & responsibilities

• Client Engagement & Requirement Gathering

• Work closely with customers to understand their business challenges, IT infrastructure, and solution needs.
• Conduct workshops, technical discussions, and discovery sessions with stakeholders.

• Solution Design & Proposal Development

• Translate customer requirements into scalable IT solutions.
• Prepare technical solution documents, RFP/RFI responses, and detailed proposals.
• Collaborate with product, solution architects, and delivery teams for feasibility and scope validation.

• Sales Support

• Partner with the sales team to support business development and account growth.
• Deliver solution presentations, product demos, and proof-of-concept (POC) sessions.
• Highlight competitive differentiators of the proposed solutions.

• Team Management

• Manage and mentor pre-sales engineers and solution consultants.
• Define KPIs, allocate resources, and ensure timely delivery of pre-sales activities.

• Market & Technology Awareness

• Stay updated with emerging IT technologies, cloud, security, networking, and infrastructure trends.
• Analyze market competition and recommend strategies to strengthen the companys value proposition.

• Collaboration & Handover

• Ensure smooth transition from pre-sales to delivery teams with clear documentation.
• Support post-sales activities when required for client satisfaction

Preferred candidate profile

• Bachelors/Masters degree in Computer Science, Information Technology, or related field.
• 8–12 years of IT pre-sales / solution consulting experience (with at least 3–5 years in a leadership/managerial role).
• Strong technical expertise in

  Cloud, Networking, Cybersecurity, Data Center, and IT Infrastructure

  .
• Proven experience in responding to RFPs/RFIs and preparing high-quality proposals.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to lead cross-functional teams and drive solution strategies.
• Certifications in relevant technologies will be an added advantage.

Key Competencies

• Strategic thinking & solution orientation.
• Strong business acumen and ability to link IT solutions to business value.
• Leadership, mentoring, and people management.
• Negotiation and persuasion skills.
• Problem-solving under tight deadlines.