Pre Sales Associate

🎯 Atlys' mission is to enable every person on earth to travel freely.At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us.Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post.Job requirementsWe’re looking for a proactive and articulate

Pre-Sales Associate

who can turn customer curiosity into confident conversions. This is a

6-day onsite

role where you’ll be the first touchpoint for travelers exploring Atlys, helping them understand our offerings, guiding them through their journey, and ensuring every interaction builds trust and excitement.

What You’ll Do

• Engage with potential customers across channels (direct calls, chats, emails) to understand their travel needs and guide them toward the right Atlys solution.
• Educate customers about visa processes, product features, and service benefits with clarity and empathy.
• Nurture leads through follow-ups, ensuring smooth handoff to the operations or fulfillment teams post-conversion.
• Analyze customer interactions and feedback to identify patterns, pain points, and opportunities to improve pre-sales conversion.
• Collaborate closely with marketing, fulfillment, and product teams to align customer communication and enhance the overall experience.
• Maintain accurate lead data and interaction details in CRM tools.
  

The Ideal Candidate

• 2+ years of experience in sales, pre-sales, or customer-facing roles.
• Excellent communication and interpersonal skills - you can turn complex information into easy, human conversations.
• Empathy-driven and solution-oriented mindset.
• Comfortable working in a fast-paced startup environment where every interaction counts.
• Willing to work in a 6-day onsite role (Monday to Saturday).