Post Sales Executive (Real Estate)

Who We’re Looking For:

An organized, proactive and customer-focused Post Sales Executive who can be the bridge between our internal teams and valued customers post booking. You’ll be responsible for ensuring smooth post-sale processes including documentation, registry coordination, data management, and exceptional client communication.

Key Responsibilities:

-Acting as the single point of contact for clients post booking.

-Collecting, verifying, and managing all post-sale documents including KYC, NOC, Allotment Letters, Registry Letters, etc.

-Guiding customers on document requirements and keeping them informed on their registry timelines, pendency, and status.

-Maintaining a proper filing and indexing system (physical and digital).

-Conducting regular audits to ensure zero pendency and data accuracy.

-Maintaining up-to-date records for every client and project.

-Coordinating with legal and registry departments for timely execution of registry and possession formalities.

-Following up with internal departments to ensure process flow and reduce turnaround time.

-Maintaining accurate customer and project data in spreadsheets.

-Sharing regular MIS reports and updating to management.

-Identifying pending documents or issues and proactively following up with clients and internal teams.

-Ensuring timely resolution and enhancing customer satisfaction.

What You Should Bring:
-1–3 years of experience in real estate, admin, or post-sales coordination.
-Knowledge of real estate documentation & registry processes is preferred.
-Excellent communication & interpersonal skills.-Strong command over MS Excel, Google Sheets & file management tools.-Well-organized, detail-oriented and customer-obsessed approach.-Ability to multitask and meet deadlines.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid time off

Work Location: In person