Pmo Consultant

Hello Job Seekers,

PMO Consultant

Roles and Responsibilities:

• Need to take care of the day-to-day allocation of task-related projects by the Technical and functional consultant.
• Should be a single Point of Contact (SPOC) for the assigned project.
• Provide available consultants on the floor to coordinate with their managers for daily tasks and inform them suitably to the project heads & KSA team.
• Maintaining attendance under PSA.
• Completing the PSA Reporting system in all manners.
• Must be aware of MS Tools, PMP, or any other tools.
• You will coordinate the project status with the respective managers.
• Coordinate with the customer on project-related status and inform the concerned managers of tasks to be completed.
• Coordinate with the technical/functional consultant to update the time sheets on a daily and weekly basis.
• Should know how to use the portal.
• Overall monitoring & tracking the progress of a project, troubleshooting any issues that arise.
• Point of Contact>Manger>Team>Client
• Handle the SLA tickets with the concerned project managers and clients.
• Weekly project Reports in coordination with the Project Managers.
• Ensure that the time sheets are submitted on time and follow up.
• KPI will be based on your manager's requirements. Need to fulfil the required status.
• Monthly updates on SLA status & preparing and submission of reports to Management and clients.
• Communication with customers on using the portal & to support them, and follow up to close the tickets.
• Liaise with managers and clients to define project requirements, scopes, and objectives that align with organizational goals.
• Escalation to management in case of delayed closing of tickets.
• Sending reminders to customers regularly and following up to close the consumption hours.
• Notify the Finance team.

Requirements:

• Bachelor's Degree in Business, Engineering, or a related field.
• 35 years of experience in a PMO or project coordination role, preferably in IT or ERP projects.
• Proficient in MS Excel, MS Project, PowerPoint, and project management tools (like Jira or Azure DevOps).
• Strong analytical, organizational, and communication skills.
• Exposure to MS Dynamics or ERP implementations is a plus.

To Apply: