Platform Engineer II

Paychex It Solutions

5 - 8 years

7 - 10 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

it services automation networking linux windows troubleshooting oracle microsoft information technology technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

A seasoned position requiring in-depth knowledge and experience in compute system technologies. Works independently under moderate supervision responsible for installing, configuring, troubleshooting and maintaining systems, infrastructure, middleware, and networking components in support of business requirements. Works within an agile team to provide infrastructure needs. Performs incident resolution, patching, configuration changes, and infrastructure upgrades. Provides technical support during both critical and non-critical business hours. Proactively identifies and automates the resolution of availability and performance failures throughout the environment. Creates and maintains technical reference documentation to support and train Information Technology (IT) personnel. Responsibilities

Implement installation, configuration, troubleshooting and maintenance of operating systems, physical and virtual infrastructure, middleware, and networking components to fulfill business requirements.
Provides moderately complex technical support during critical and non-critical business hours on server hardware, operating systems, and software. Will be proactive and reactive for problem alerting, analysis, resolution, and follow up to ensure platform stability.
Performs moderately complex application system and storage platform upgrades (hardware/software).
Embrace Continuous Delivery principles such as Version Control, Continuous Integration, and Testing (smoke, sanity, regression), using tools like Git, Artifactory, Puppet, and Ansible to deliver robust IT solutions.
Leverage scripting languages (Bash, Powershell) and programming languages (Python) to enhance system functionality and advance our self-service, automation, and orchestration capabilities.
Utilize the latest technologies from leading companies such as Arista, F5, HPE, Infinidat, Microsoft, Oracle, Red Hat, along with open-source innovations critical for delivering our IT services.
Gain a comprehensive understanding of all the Platform Engineering technologies and work in a collaboration space with other Engineers within the PE team.
Demonstrate advance troubleshooting skills across Windows, Linux and Networking devices. Actively engage with your colleagues to tackle challenges and issues, taking initiative to identify options and to achieve objectives, often using data-driven insights.
Opening and tracking cases with vendors, updating statuses, and ensuring timely resolution.
Mentors junior team members on technology and process basics. Qualifications
- Bachelors Degree - Required
- 5 to 8 years of experience in .
- English proficiency: Effectively communicate with the team, partners, and leaders including both verbal and written methods. Live the Paychex Values
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity. Not sure if you meet every requirementAt Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

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Platform Engineer II