Posted:6 days ago| Platform: Apna logo

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Job Description

Job Title: Phone Banking Officer (Apprentice Trainee – NATS Scheme) Location: Airoli Shift: General Shift Week Off: Sunday + 2nd & 4th Saturday Stipend: ₹18,500 per month Duration: 6 Months Apprenticeship Job Responsibilities: Handle customer calls (inbound & outbound) Answer customer queries related to Yes Bank services Help customers with basic banking requests Handle customer complaints politely and professionally Update call details and follow processes Ensure customer satisfaction and service quality Eligibility: Fresher candidates only Graduate / Undergraduate (any stream) Good communication skills in English & Hindi Basic computer knowledge Willing to work in a voice process 🕘 General Shift 💰 ₹18,500 Stipend 📄 Govt NATS Certificate after 6 months 📞 Phone Banking Role

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