Dear Candidates We are hiring dynamic Phone Banking Officers who are passionate about delivering exceptional customer service and driving sales in a fast-paced banking environment. Should be good at Cross Sales , Upselling , Voice process, Required Candidate profile MBA Fresher ,Any Graduate with Min 2yrs can apply for this job Rotational Shift and Rotational Off For Females No Night Shift ,For Males Night shift Allowance will be given ,Age upto 30 can apply .Interviews ongoing .
Dear Candidates Urgent Hiring for Phone Banking role in Noida Experience 0-5yrs (MBA Freshers can also apply) Salary : 3.25L LPA - 4.5L LPA Key Responsibilities: Own and resolve customer queries with accuracy and courtesy Deliver seamless service adhering to process and compliance standards Handle customer complaints with efficiency and ensure first-time resolution Achieve call quality and minimal handling time metrics Cross-sell & upsell products like: Personal loan, Home Loans Mortgages Priority/Elite Banking Accounts Role Proficiencies: MBA Fresher can apply, If Any graduate Minimum 2yrs exp is mandatory Excellent communication in English Handling 80-100 calls Proficiency in banking platforms, Sales-focused with strong lead conversion ability High team spirit and customer-first approach Rotational Shift and Rotational Off ,For Females No Night Shift For Males Night shift Allowance will be given No travel Allowance Interested candidates can drop your updated profile or share your cv on recruiter120@qween.in
Key Responsibilities: Understand the Role Context Nature of Work: Inbound contact center (80 to100 calls/day) role. Focused on customer service, query resolution, and cross-sell/up-sell of banking products. 50% Sales and 50% Key Objective: Deliver superior customer experience and drive sales effectiveness. Location: Vile Parle , Mumbai (on-site) Customer Service.Shift: 24/7 rotational shifts (for female employees: 6:30 AM 9:30 PM). 5 days working, 2 days off (rotational week offs, no fixed Saturday/Sunday off). No transport provided. Role Proficiencies: Education: Candidate must be a Graduate or Postgraduate from a recognized institution. Currently hiring Postgraduates (fresher or experienced) and Graduates with a minimum of 2 years of experience. Language Skills: Fluency in English and local language. Credit score of 700 is required.