883 Phone Banking Jobs - Page 4

Roles and Responsibilities Engage and nurture the relationship with channel partners to drive business targets Design and execute a sales plan to help the team gain maximum mindshare of the distributor , thus meeting targets and improve market share in the HDFC Bank Virtual Review team's progress against plan and guide them to succeed and grow in their careers Create desired sales behaviour in the team by using the digital sales management processes Ensure quality and persistency of the business Job Description Be proudly associated with India's largest private Life Insurance company, recognized as one of the Great places to Work! Be a part of our HDFC Life Sales Team and join us in our mission of protecting India with pride! Desired Candidate Requirement MBA/Graduate with minimum 6 years of sales experience and minimum 5 years of people management experience Experience of managing sales team in the BFSI/Telecom/Broking/Call Centre space will be preferred Immediate Joiners preferred. Key skills: Strong sales planning, team management and high achievement drive Role: Bancassurance Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate

Roles and Responsibilities Engage and nurture the relationship with channel partners to drive business targets Design and execute a sales plan to help the team gain maximum mindshare of the distributor , thus meeting targets and improve market share in the HDFC Bank Virtual Review team's progress against plan and guide them to succeed and grow in their careers Create desired sales behaviour in the team by using the digital sales management processes Ensure quality and persistency of the business Job Description Be proudly associated with India's largest private Life Insurance company, recognized as one of the Great places to Work! Be a part of our HDFC Life Sales Team and join us in our mission of protecting India with pride! Desired Candidate Requirement MBA/Graduate with minimum 6 years of sales experience and minimum 5 years of people management experience Experience of managing sales team in the BFSI/Telecom/Broking/Call Centre space will be preferred Immediate Joiners preferred. Key skills: Strong sales planning, team management and high achievement drive Role: Bancassurance Manager Industry Type: Insurance Department: BFSI,Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate

Local candidates will be preferred. Languages Known: English, Hindi, Bengali Designation: Virtual Relationship Manager Position description: Customer Engagement Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling sticky products like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters Meet the defined objectives of the Portfolio managed by the respective VRM Sales Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting Ensure timely submission of Customer base review reports as requested by Central Team Senior Management Primary Responsibilities: To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a window to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services thereby ensuring that the RM also achieves the key performance parameters set Educational qualifications preferred Category: Any Bachelor's Degree Required Skills: Full Time Graduation Mandatory

Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required Roles and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Cross sell Role & responsibilities Skills and Abilities Svar assessment with 50% and above as cut off Basic Telephone Etiquettes and basic computer skills Ability to write, read and speak English to suit business need Agent should be able to communicate in English & Hindi Decision Making, numerical ability & logical reasoning Customer Focus and Being Attentive Preferred candidate profile Under Graduates/Graduates Fresher/ 1 -2 year experience (Customer service in banking or any field)

Hiring for Customer support ( Voice process ) ||1 way cab || Hyd || 3.5 Lpa || 5 days working - Rotational shifts || Eligibility Criteria :-1 yr exp into Customer care ( Preferred Banking process experience ) Education Qualification : Graduation Package :- upto 3.5 Lpa ( hike based on last ctc ) + travel allowances Location :- Hyd Work From Office 1 way cab Notice Period :- Preferred Immediate Joiners Interview Mode : Walk- in Interview rounds : HR , Assessment , Ops Interested candidates can share their profile with to mail id - bhavana.axisservices@gmail.com

**Please read the below JD the same is for Phone Banking Inbound Customer Service process** Job Location and Interview Location: Grnd flr, Gate no. 2 Zone 2 Parle Products Pvt Ltd. ,VS Khandekar Rd., Navpada, Vileparle East Mumbai 400057 We are hiring for AM and Officer level only. Please find JD below. We are looking at Graduates with excellent English-speaking skills and immediate joiners are preferred. Note : We have 5 days working with rotational shifts and rotational week - offs No night shift for females ( any 9hr shift between 8am to 9 pm) No transportation facility provided. About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate freshers and experienced candidates from a recognized institution 2- 5 years of relevant experience is an added advantage Age Limit 35yrs Interested candidates email their resumes on mitali.satam@axisbank.com or Whatsapp their cv on 9326032900 (DO NOT CALL)

Hiring for Kannada Voice process Health Insurance Sales - Inside Sales Good Communication Required Freshers and Experience can apply Day shift (9.30am to 6.30pm) - Mon to Sat Easy Interview process For more info: Jothiga - 9042463801 Required Candidate profile Kannada, Kannada Voice Process, Voice Process, Telecaller, Telecalling, Sales, Telesales, Telemarketing, Banking Process, Insurance Sales, BPO, Domestic Voice process, Inside sales, Cold calling. Perks and benefits PF, ESIC, Incentives, Bonus & Vouchers.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Greetings From Scorelabs Inc! We have openings for a Tele-calling role Inbound / Outbound Calling Good candidates aspiring to make a career have ample growth opportunities Rotational Off Required Candidate profile ANY GRADUATE OR POSTGRADUATE CAN APPLY. THE PERSON SHOULD SPEAK ENGLISH & HINDI / KANNADA / TELUGU /Malayalam FRESHERS & EXPERIENCED CAN APPLY. Hr Meghana - 9573394839

Excellent Comms HSC with 6 month exp in any telesales/ calling/ customerservices/ Renewals Salary:- upto 35K Note:- Required only Good/Excellent English Comms and Confident Candidate. Required Candidate profile If interested then call or whats app HR Sujal @ 9867369341 HR Anika- 7738581678

Designation: Digital Sales manager - Outbound Payroll-Broking Payroll Process-Voice Graduate with 6 mths voice exp Job Location-Airoli Salary-3.25 lakh+Incentive Day Shift Work From Office Call 8080126356 /9137797705 / 9022157571 www.hyfly.in Required Candidate profile Outbound calling and converting leads of Demat account Explaining the customers product features & benefits Graduate with min 6 months of exp into voice process will be added advantage age limit-32 Perks and benefits Daily allowance Rs.150 Variable annual bonus

Sales Team Leader Join our BFSI sales team! Connect with customers, pitch financial offerings, and ensure timely conversions. Minimum 1 year of BFSI sales experience is a must. Required Candidate profile • Must have 1yr of experience in Any Sale / Banking / Finance / Insurance • Graduation is mandatory • Vacancy for local candidate • Age : 21 to 32 YRS Call OR WhatsApp : 9714602190 HR Dhruvraj Perks and benefits Incentive + PF + Mobile with Several

Post : Sales Executive Opportunity for BFSI sales experts! Interact with customers, convert leads, and exceed sales targets. 1+ year of experience in BFSI sales is mandatory. Required Candidate profile • Must have 1yr of experience in Sale / Banking / Finance / Insurance • Graduation is mandatory • Vacancy for local candidate • Age : 21 to 32 YRS Call OR WhatsApp : 9909330760 HR Sunita Perks and benefits Incentives, Performance Bonuses, Career Growth

Post : Relationship Manager Hiring experienced BFSI professionals for Direct Channel sales. Must have prior banking/insurance sales experience. Fixed salary + high incentives. No freshers. Apply now to grow with a leading financial brand! Required Candidate profile • Graduation Must • Must have 1+ year of experience in Any Sales / Banking / Finance / Insurance Sector • Good Communication skills • To clear any confusion direct contact on : 73830 81652 HR Krisha Perks and benefits Attractive Incentives & Performance Bonuses

Telecaller Australian process required at gurugram, Udyog vihar Qualification- any graduate Exp- min 1 yrs in Australian, UK or USA process Salary- upto 37k + 6000(for Cab) Timing- 5 am– 2:30 pm (5 days working) Location- Udyog vihar, Gurgaon

Post : Sales Team Leader • Responsible for acquiring new customers via the direct sales channel. • Maintain high conversion rates through personalized selling. • Meet performance metrics while delivering top-notch customer service. Required Candidate profile • Graduation Must • Must have 1 year of experience in Sales / Banking / Finance / Insurance Sector • Good Communication skills • To clear any confusion direct contact on : 7600843061 HR Jayraj Perks and benefits Incentive + PF + Mobile with Several

TALIC NonTerm Insurance Sales process - Fresher with excellent communication - Any BPO experience required with average communication will go - Fixed Day Shift - 1Rotational off - Salary:- 15k to 20k In hand Required Candidate profile Min HSC 15,000 to 25,000 (Salary will be closed on the basis of the candidate’s skillset and previous package) Interested Candidate can share CV on bellow whatsapp number HR Akshada :- 9822472894

Post : Sales Executive • Lead based job sit in main branch • Handle walk in customers • Analysis of customer • Maintain relationship with customer Participate other candidates Offer • Sales service Documentation for lead closing Required Candidate profile • Must have 1yr of experience in Sale / Banking / Finance / Insurance • Graduation is mandatory • Vacancy for local candidate • Age : 24 to 38 YRS Call OR WhatsApp : 97244 79846 HR Fenil Perks and benefits Incentives, Performance Bonuses, Career Growth

HDFC Bank is hiring for Virtual Prime Relationship Manager role in Pune - Freshers with good communication can apply. We are having interview drive in PUNE on Monday &Tuesday - 21st & 22nd July. Looking for candidate from Banks/ Insurance/ NBFC/ Telecom/ any other industry - Sales & Customer Service Experience is preferred. Timing - 11am to 4pm Location - HDFC Bank, 6th floor, Golden East, Survey No. 2/5, Shivarkar Estate, Above Zudio, Wanowrie, Pune, Maharashtra 411040. Contact Person - Mayur More Pls Note : this is not a field Sales role. Kindly carry a physical copy of the resume and mention Shruti Nirbhavane. Job Responsibilities: Customer Engagement Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters Meet the defined objectives of the Portfolio managed by the respective VRM Sales Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting Ensure timely submission of Customer base review / reports as requested by Central Team / Senior Management.

- Promote and sell health & life insurance products to potential clients. - Build and maintain relationships with new and existing customers. - Achieve sales targets and performance goals. - Age : 20 to 28

Role: Phone Banking Officer / CCE Process: Inbound Voice Location: Thane/Noida Key Responsibilities: Handle inbound customer calls (accounts, cards, loans, net banking,) Provide first-call resolution & excellent service May involve cross-selling Required Candidate profile Graduate Freshers welcome | BPO/Banking exp. a plus Good spoken English Basic computer skills Customer-first attitude, patience, problem-solving Age limit-30 yrs Call 9022157571 Khyati www.hyfly.in

Des-Asst Manager Phone Banking Salary : Exp with voice Process Exp -24K Fresher with Excellent Com Skills - 17K Work Location - Thane/Vashi Andheri Process-Banking Voice process 5 days Working Work From office Call 8080126356 Ekta www.hyfly.in Required Candidate profile Handle inbound Video calls of the customers to complete the full KYC Verify the details submitted by the customer while opening the account and Document submitted are matching Ensure KYC is completed Perks and benefits Medical Allowance + Daily Allowance

Designation:Customer Service - Inbound Payroll-No 1 General Insurance Co Payroll Location-Vashi Process-Inbound Salary-16K-29K Net+Inc Day Shift 5 DAYS WORKING Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in NOTE:NO BACK OFFICE/NO OPERATIONS Required Candidate profile Graduate Fresher with excellent com skills HSC with 2 yrs voice Exp can apply Comfortable to work for Inbound Voice process Need solve issues over phone & do cross selling and get Incentives for same Perks and benefits Medical Allowance + Performance based Incentives

We are looking for Inside sales executives/Telecallers / Tele Sales Executives - Voice Process (day shift) with 1-2 years of experience. Required Skills & Qualifications: Bachelors degree preferred (not mandatory). 1 - 2 years of experience in Inside Sales, telecalling, tele sales, outbound customer service, B2C/B2B Sales, Outbound Calling, Telesales or a related role. Excellent communication skills Cold calling, lead generation and customer handling Good convincing and negotiation skills. Familiarity with basic computer operations and CRM systems. Ability to handle rejection and remain motivated. Should be target-driven and self-motivated. Languages: Telugu, Hindi, English, Tamil, Kannada and Malayalam NOTE: 2-minute self-introduction video is mandatory along with the resume. Interested candidate can send the resumes along with a 2-minute self-introduction video to Careers@servicebots.in