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0.0 - 5.0 years
2 - 3 Lacs
Mohali/SAS Nagar, Chandigarh, Panchkula
Work from Office
Bulk Hiring , Location -Mohali Any Graduate / undergraduate/ Masters, freshers or experienced both required Excellent communication skills. Immediate Joining's Salary - 27k to 33k Work from Office only Contact Ms.Bhawna sharma 83604 82210 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. Call for appointment Ms.Bhawna sharma 83604 82210 Note:we dont charge any fee.its completely Free
Posted 6 hours ago
2.0 - 6.0 years
1 - 4 Lacs
Kota
Work from Office
Role & responsibilities: Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc.) Ensures pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required Maintains strict vigilance on the quality of forms and documentation provided Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Addresses and resolves all transaction related enquiries Ensures strong monitoring of all transactions Service & Quality: Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency Ensures daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence. Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Ensuring collection of CSS forms on periodic basis and sent to NOC. Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. Audit & Compliance: follows all process, policies as per guidelines & audit rating of the branch Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attends to any audit findings and resolves them immediately as applicable Others: Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM. Manages Local Vendors /agency relationships to ensure smooth execution of transaction • Completes Branch upkeep & maintenance and control over the cost People Management or Self-Management Responsibilities: Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities: Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Posted 22 hours ago
0.0 years
3 - 3 Lacs
Noida, Gurugram, Greater Noida
Work from Office
Role & responsibilities involves assisting customers with various banking needs, such as opening accounts, making transactions, and providing financial advice . Preferred candidate profile Eligibility: o Female candidates only o Age between 21 to 27 years o Grad/ PG (Minimum 50% Marks). Final Semester Grad/PG will be preferred o Strong communication skills (English & Regional language) o Confident, with positive personality traits o
Posted 1 week ago
1.0 - 6.0 years
5 - 12 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Position: Location Head Location: Bangalore, Hyderabad & Mumbai Interested candidates can share there resume over the mail & Whatsapp hr10@worldotalent.com & 9915616882
Posted 1 week ago
2.0 - 7.0 years
4 - 7 Lacs
Noida, Thane, Navi Mumbai
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Noida / Thane all banking facilities Call 8080702016 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Faridabad, Gurugram
Work from Office
Profile. Working for Bank to deal with Bank customers. Providing solution of problems promoting.Bank products No Targets. Candidate must have good communication skills and good knowledge of excel. Fix sallary sitting job/ + huge incentives....
Posted 2 weeks ago
0.0 years
3 - 3 Lacs
Chandigarh, Patiala, Delhi / NCR
Work from Office
Role & responsibilities involves assisting customers with various banking needs, such as opening accounts, making transactions, and providing financial advice . Preferred candidate profile Eligibility: o Female candidates only o Age between 21 to 27 years o Grad/ PG (Minimum 50% Marks). Final Semester Grad/PG will be preferred o Strong communication skills (English & Regional language) o Confident, with positive personality traits o
Posted 2 weeks ago
1.0 - 6.0 years
4 - 7 Lacs
Bhubaneswar, Muzaffarpur, Lucknow
Work from Office
Job description: Achieving the business targets assigned in terms of up selling Products, enhancing and upgrading the Client Net worth relationships. Profiling customers and provide financial products to meet customer needs *Ensuring the highest levels of service to the client /HNI customers *Providing Investment planning and advice. *Achieving sales and revenue targets spread across product mix One point contact for the assigned customer To execute monthly sales plan to acquire HNI / UHNI clients and ensure regular contact with all mapped clients through clients through weekly / monthly calls. Call / whatsapp - +91 7355922379 mail id - taru@avaniconsulting.com
Posted 2 weeks ago
2.0 - 7.0 years
4 - 4 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 9773553319 Simran www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 3 weeks ago
6 - 11 years
4 - 9 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements, thus leading to strong business growth and optimum level of customer satisfaction. Cash and Vault monitoring in branch Ensure adherence with laid down processes and controls and manage Operational Risk for the Branch. Ensure, manage and supervise over the counter services in the branch to achieve timely and accurate processing of customer requests transactions and customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs between the functions of the bank. Adherence to agreed TATs with Business thereby ensuring customer satisfaction. Compliance with all regulatory and internal guidelines and policies Manage audit at Branch and always ensure minimum satisfactory rating. Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, etc. at branch level. Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members. Ensure adequate coordination with centralized operations teams to maintain high quality service and customer satisfaction. Ensure timely receipt and submission of regulatory and other reports by/from the Branch. Monitor SLAs with all the Central Operations units. Participate in all critical system enhancement and process improvement exercises within Trade & Operations. Identify areas where productivity enhancement and cost reduction initiatives can be introduced. Ensure all processes are performed as per bank policies to achieve best satisfactory audit ratings in internal, external and SBP audits. Lead the branch Operations team to set individual objectives, review performance appraisals and provide on-going feedback on a formal and informal basis so that all staff are aware of what they are required to achieve and how they are performing against their objectives. Ensure implementation of a transparent and effective KPIs setting and appraisal process in time with local and regional guidelines. Actively participate for retention of deposits, identify and follow up on cross sell leads along with the branch manager in order to strengthen the liability position of the bank Any other responsibilities as assigned by Head T&O from time to time. Competency & Skills Required: Strong knowledge of banking regulations, SOPs, regulatory guidelines Strong written and oral communication skills Proven leadership skills, and the ability to coach staff to ensure high level of customer service Robust knowledge of branch banking operations Capacity for team building Maintain significant standard of services for Desired levels. Customer centric approach People management skills Please share your CV Regional HR Business Partner mahesh.chowgule@unitybank.co.in
Posted 4 weeks ago
2 - 5 years
5 - 7 Lacs
Noida, Pune
Work from Office
Min. 2 yr exp. in International Voice Looking out for candidates with excellent communication skills Top International Bank *Voice process only* Top International BPO CTC upto 7 LPA Graduate UK Shift shweta-9999309521 shwetaa.imaginators@gmail.com
Posted 1 month ago
2 - 7 years
6 - 8 Lacs
Noida
Work from Office
Hiring for Customer Service (investment process) 5 days working 2 rotational off need grad plus 2 years exp in top International bpo(voice process) locational Noida Age max 33 us shift Amit gandhi 9910877518
Posted 1 month ago
- 4 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Personal bankers help clients manage their money so as to balance risk. Personal bankers may also be referred to as commodities, securities, or financial services sales agents. They are responsible for undertaking banking duties and overseeing...
Posted 1 month ago
0 - 4 years
2 - 4 Lacs
Faridabad, Rewari, Dehradun
Work from Office
Personal bankers help clients manage their money so as to balance risk. Personal bankers may also be referred to as commodities, securities, or financial services sales agents. They are responsible for undertaking banking duties and overseeing...
Posted 2 months ago
3 - 8 years
4 - 6 Lacs
Kozhikode, Kochi, Kannur
Work from Office
Roles and Responsibilities Achieve set service delivery standards for the lobby evaluated through Customer satisfaction survey metrics Meeting benchmark Mystery Shopping scores & branch Service score given by the PAQ service managers Maintain lobby hygiene Overall cleanliness of the lobby/customer area Standard Look & Feel Greeting norms in person/ over phone Display of brochures/ RBI circulars as per requirement Educating clients on NBD channels/new products & services Dressing/grooming as per Banks laid down guidelines Ensuring all complaints are resolved up to customer satisfaction within 3 days of lodgment by the CSE team Welcome calling to be completed within 3 days TAT for the CSE team Equal assignment of the WC interactions across all CSE Cross-sell % to be at least at 30% on welcome calling by the CSE team Ensuring high level of knowledge of processes and procedures is maintained for efficient and accurate handling of customer transactions. Anticipating customer needs and offering tailored solutions thereby helping him stay ahead Operations and Productivity Cash, ATM, Remittances & Deposits Clearing Account Opening & Closure Internal Controls Desired Candidate Profile Any Graduate/Post-Graduate Minimum of 4 - 6 years of experience in Retail Banking Operations Thorough understanding of Bank Operations, Regulatory Framework (KYC, AML etc.) Good communication skills Good Analytical skills
Posted 2 months ago
0 - 5 years
2 - 3 Lacs
Panchkula, Mohali, Chandigarh
Work from Office
Bulk Hiring , Location -Mohali Any Graduate / undergraduate/ Masters, freshers or experienced both required Excellent communication skills. Immediate Joining's Salary - 27k to 33k Work from Office only Contact Ms.Bhawna sharma 83604 82210 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. Call for appointment Ms.Bhawna sharma 83604 82210 Note:we dont charge any fee.its completely Free
Posted 2 months ago
0 - 5 years
1 - 3 Lacs
Panchkula, Mohali, Chandigarh
Work from Office
candidates need to deal with Bank customers in Branch need handle day to day work,solving customer query,endorsing Bank products Handing customer complaints form filling,system work working on Bank software Fresher eligible , fix salary +incentives
Posted 2 months ago
0 - 5 years
2 - 3 Lacs
Dehradun, Roorkee, Mohali
Work from Office
cash and customer transactions. Cash Receipts, Deposits & Payments Cash balancing Handling the Banking System Vault custodian Filing of End of day (EOD) Reports Handling Non-Cash transactions like DD/MC/TC, Fund transfer etc apply to this job Required Candidate profile 12th eligible in any stream,should have good command on computer. for more information,apply to this job.we will call you back with complete information. Perks and benefits +incentives
Posted 2 months ago
0 - 4 years
2 - 4 Lacs
Faridabad, Dehradun, Ghaziabad
Work from Office
Personal bankers help clients manage their money so as to balance risk. Personal bankers may also be referred to as commodities, securities, or financial services sales agents. They are responsible for undertaking banking duties and overseeing...
Posted 2 months ago
2 - 7 years
4 - 7 Lacs
Mumbai Suburbs, Navi Mumbai, Thane
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 9773553319 Simran www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Panchkula, Mohali, Chandigarh
Work from Office
working for international BPO process candidate need to provide customer services to customers of customer chat & voice process are there,No sale profile,only customer service *Good salary *Sitting profile *No sales *customer service only call now Required Candidate profile Candidate must have Good communication skills with Good knowledge of computer. Sitting profile,Customer service both voice & Non voice apply to this job for call call Ms.Shabnam thakur 88942 51695
Posted 2 months ago
2 - 7 years
4 - 7 Lacs
Mumbai Suburbs, Navi Mumbai, Thane
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 8080702016 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 2 months ago
4 - 9 years
4 - 9 Lacs
Ahmedabad
Work from Office
Role & responsibilities Preferred RM- HNW Portfolio Management (Acquiring, Enhancing, Deepening and Retention) - Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio - Acquire new customers who meet product criteria - Regular interaction with the customer to build rapport to understand and update the profile. - Enhance the Overall value/book size of the portfolio Increase in wallet share - Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer - Sales to family members and associates (all network) Personal Banker- - Manage the benchmark no. of customers in the portfolio - Extend Classic benefits to customers basis identification in eligibility lists/ LTR - Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio - By grouping them with their family members who already hold accounts with us - Ensure that income plans for the month and year are duly met across products - Achieving of portfolio level benchmarks of and IPH - Income product to be sold to each group of the portfolio in the year - Ensure that the benchmark sales per month is met - Usage of netbanking Mobile banking , Billpay , RDFD penetration benchmark to be met - CEP to be met as per cycle
Posted 2 months ago
1 - 3 years
2 - 4 Lacs
Patratu, Chakulia
Work from Office
Roles and Responsibilities Identify cross-sell opportunities for retail liabilities, CASA, and other bank products through effective relationship management. Manage relationships with classic customers to acquire new clients and grow existing portfolios. Develop and maintain a strong understanding of Classic client needs to provide tailored solutions. Collaborate with internal teams to resolve customer issues and improve overall service delivery. Meet or exceed monthly targets for sales performance. PB Sales - Minimum 1 years of experience in Banking with Retail Branch Banking (Liabilities segment).
Posted 2 months ago
1 - 6 years
2 - 4 Lacs
Kolkata
Work from Office
Retail Branch Banking Job Purpose Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities(JR) - Actionable Sales Maintain Daily Sales Report CH 106 and CH 104 Calling Structured bundled offering of Products and Services to the customer within the defined time line Ensure quality new acquisition on SA and CA for Resident/Non Resident Walk Ins o Portfolio o Referrals Friends Associates Family members o Attrition control Includes persuading the customer to continue and if required renew FDs Deepen by cross selling sticky products like Demat, Bill Pay, Advisory. Ensure quality of relationship while flagging. Should be capable of maintaining eligibility Regular customer contact to establish needs of the customer and opportunities to cross-sell Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Penetration of Saving Accounts on non liability customers Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it Utilizing the sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Using Data-mine for cross-selling Sales of various Credit Cards o Activation o Pitch for enhancement of limits o Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers o MF/Insurance/ RBI Bonds o Ensure that requisite certifications are done (NISM V-A) Sales of Asset Products Disseminating product information Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month. o Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. Calling of customers who have not transacted and know the reasons. o Escalate to BM Product on any change in market situation threat from competition due to which customers have stopped operations. Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit To ensure such customers are engaged and brought back to bank fold o To cross sell loan products with other banks for which such transfer may take place o To cross sell investments to such customers by which they will tend to maintain balances Calling on Large Value Attrition: o Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained o To impress upon customers to make us the primary bankers and ensure that all funds are retained. Enhancing customer wallet size Ensuring that customers make us their primary bank Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network) Attrition control of customers o Includes persuading the customer to continue and if required renew FDs Monitor large amount movements account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained.
Posted 2 months ago
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