This position is a part of the India HR team responsible for managing the Employee Benefits Wellbeing processes and delivering for DB India across divisions (~24000+ FTE s). The incumbent will be responsible for program designing, managing, administering and optimizing the organization s employee benefits programs. The role ensures smooth operations of benefits processes, compliance with statutory guidelines, and delivery of a positive employee experience. The incumbent will collaborate with internal stakeholders, benefit providers, and employees to ensure timely and accurate execution of all benefits-related activities.
What we'll offer you
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
Key Relationships/ Interactions
- India HR Team
- Regional Performance and Reward Team
- HR Business Partners/ Advisors
- Corporate Insurance
- Finance
- Group Tax
- Legal
- Corporate Communication
- Corporate Services
- External Service Providers
- Auditors
- Regulators (RBI, Labor department etc)
Key Requirements
Benefits Design, Policy Development and Governance
- Develop and refine comprehensive employee benefits and wellbeing strategies that align with organisational goals and market best practices.
- Conduct regular benchmarking to ensure the competitiveness and relevance of benefits offerings.
- Formulate, review, and update benefits and wellbeing policies in line with regulatory requirements and industry standards.
- Drive programme implementation and management
- Monitor programme effectiveness and drive continuous improvement through data analysis and employee feedback.
Benefits Administration
- Administer end-to-end employee benefits programs including health insurance, wellness initiatives, retirement benefits, parental benefits, leave programs, and other statutory benefits.
- Manages employee enrolment, changes, and exits in coordination with benefit vendors and HR Operations.
- Ensure timely processing of monthly premium payments, reimbursements, and vendor invoices.
Employee Support Experience
- Serve as the primary point of contact for employees on benefits-related queries.
- Conduct employee awareness sessions, benefit orientations, and open enrolment communication.
- Resolve employee concerns through timely response, follow-ups, and coordination with vendors.
- Work individually or collaborate with wider teams to improve process performance by solving problems and identifying and implementing continuous improvement opportunities
Vendor Stakeholder Management
- Coordinate with insurance brokers, benefit providers, and third-party administrators for issue resolutions and service enhancements.
- Support contract renewals, negotiation discussions, and performance reviews with benefit vendors.
- Ensure adherence to service-level agreements and quality standards.
- Work in partnership with talent acquisition, HRBP\HRA s, Reward advisors and other cross functional teams with HR for all kinds of deliverables.
Compliance Reporting
- Ensure compliance with local labor laws, regulatory regulations, and internal policies.
- Maintain accurate records, data integrity, and audit-ready documentation.
- Prepare periodic reports on claims utilization, costs, and benefit program effectiveness.
- Manage and contribute to the production and sign off of high-quality communication or reference materials to support DB in the use of any Employee Benefit product or process eg HR Connect pages, system guides, manager FAQs etc
Your skills and experience
Skills / Knowledge/ Experience
- Post Graduate degree in Human Resources, Business Administration, or related field.
- 5-8 years of experience in employee benefits (experience with insurance programs preferred).
- Knowledge of statutory benefits such as PF, ESIC, gratuity, maternity benefits, etc
- Strong analytical skills and proficiency in Excel; experience with HRIS systems is an advantage.
- Excellent communication, problem-solving, and stakeholder management abilities.
- Advanced spreadsheet skills
- Project management ability
Recommended key competencies
- Attention to detail and accuracy
- Strong customer service orientation
- Ability to manage multiple priorities
- Process discipline and data integrity
- Collaboration and cross-functional coordination
- Client and Service Orientation
- Collaboration and Teamwork
- Openness to Innovation and Change
- Assertive and resilient
- Integrity, Trust and Fairness
- Highly numerate
- Analytical Skills
- Cost and Risk Management
How we'll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
