Performance Architect

Position Title:

Location:

Role based in India, reporting to senior management, working closely with U.S. infrastructure hosted on AWS

Company Overview:

Applied Research Works, Inc., a wholly owned subsidiary of Vatica Health, is a forward-thinking healthcare SaaS organization committed to operationalizing value-based care at scale. Our platform runs on a secure, HITRUST CSF r2 certified AWS architecture and processes large-scale customer data ingestion across multiple transactional data pipelines.

Position Summary:

We are seeking a technically exceptional Performance Architect who will own monitoring, performance tracking, and rapid root-cause analysis across all data flows and system transactions in the SaaS platform.

This role is mission-critical to ensuring system reliability, fast incident diagnosis, and continuous performance optimization.

The ideal candidate will combine architectural thinking with hands-on expertise in analyzing logs, NFS/NFS-based data landing zones, SFTP-driven data pipelines, Python/SQL execution flows, and real-time transaction monitoring.

The Performance Architect will work cross-functionally and closely with:

• Development managers and engineering teams
• Release & QA teams
• Infrastructure and cloud operations teams
• Site reliability and data pipeline owners

This role requires a leader who can detect anomalies early, diagnose performance bottlenecks quickly, conduct deep root-cause analysis, and document actionable RCA summaries with urgency and precision.

Key Responsibilities

• Act as the primary owner of end-to-end performance architecture, monitoring, and diagnostics across all data ingestion and transactional workflows.
• Monitor performance of customer data flows entering via SFTP NFS/NFS landing zones Python + SQL processing pipelines web transactions (PHP + Node.js portal).
• Establish and maintain performance benchmarks, anomaly detection rules, and observability standards for different data pipeline paths and transaction types.
• Perform root cause analysis for performance issues including:
• File format or landing zone delays
• NFS mount or I/O bottlenecks
• Python job execution latency
• SQL query performance issues
• Web transaction slowdowns or failures
• Release-induced performance regressions
• Translate technical findings into actionable engineering tasks and drive resolution via documented insights and escalation.
• Develop and maintain root-cause summaries, SOPs, performance dashboards, and knowledge articles for recurring performance patterns.
• Collaborate closely with infra teams to monitor storage behavior, IOPS utilization, w_await, w_await patterns, throughput saturation, and transaction tracing.
• Participate in incident triage calls, lead investigations, and escalate issues with the right level of urgency while maintaining cross-team confidence.
• Own and maintain performance monitoring stack, including tools such as: Kibana, Grafana, DataDog, Data Flow Trace dashboards, and internal observability panels.
• Ensure RCA completeness, accuracy, reproducibility, and speed.
• Mentor junior SRE/infra engineers on performance debugging best practices, log interpretation, SQL diagnostics, and pipeline tracing.

Qualifications

• Bachelors or Masters degree in Computer Science, Computer Engineering, Systems Architecture, or related field.
• 10+ years of experience in performance architecture, SRE, cloud observability, distributed transaction tracing, or large-scale pipeline monitoring roles.
• Deep expertise in:
• SQL performance diagnostics (MySQL, Redshift, or OLAP flows)
• Python performance profiling
• Unix/Linux commands for investigation
• SFTP/NFS based ingestion flows
• Transaction tracing and log analysis
• Experience working with globally distributed engineering and infrastructure teams across time zones.
• Excellent written and verbal communication ability to present complex technical RCAs clearly to both technical and non-technical stakeholders.

Preferred Skills

• Strong leadership and ownership mindset for root cause analysis, documentation, escalation, and architectural influence.
• Experience with:
• Ticketing systems (Redmine, Jira, Freshdesk, Zendesk, etc.)
• Monitoring/observability tools (Kibana, Grafana, DataDog, Datadog APM, Splunk, internal dashboards)
• Large-scale I/O performance behavior on AWS (EBS, NFS mounts, throughput tuning, IOPS tracking, w_await investigation, etc.)
• Understanding of data privacy, security, and compliance standards for handling healthcare SaaS data (HIPAA, HITRUST, etc.)
• Comfortable escalating critical performance incidents rapidly with clarity and urgency.
• Experience mentoring SRE/infra teams and driving team-wide performance improvements.

Why this role matters

This is a high-visibility leadership role with impact on:

• System reliability
• Data pipeline throughput and latency
• Release stability
• Customer transaction performance
• Faster RCA and incident resolution cycles