1210 People Management Jobs - Page 44

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Sales Capability Manager Job Level/ Designation M3 / General Manager Function / Department Sales and Distribution Location TNC Job Purpose The role focusses on designing effective sales plan, imparting training to field teams, driving digital adoption, measuring and coaching for improving key distribution KPIs of TSX and ASM, SIP roll out and effective deployment and assisting Sales Head in driving special initiatives for the Circle To provide constant and continuous training to sales managers in view of growing competition and changing aspirations of consumers. Key Result Areas/Accountabilities Target communication to all the stakeholders Ensure communication of achievements vis a vis targets to all stakeholders on a planned periodical intervals Conduct SIP War-room to improve the earning capacity of the employees Influencing & driving sales teams and channel partners to achieve business targets of acquisition of prepaid Customers Core Competencies, Knowledge, Experience Planning and Execution Effective communication Data Analytics Extensive knowledge on Products, Processes and Systems People management Must have technical / professional qualifications Graduate / Post Graduate with 10 years of experience in Sales and Distribution Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Grade Level (for internal use): 10 The Team: Join S&P Globals Enterprise Data Organization (EDO) team, committed to generating unique, market-leading data with a focus on accuracy and timeliness. We leverage cutting-edge technology and innovative analytical techniques to enhance transparency and deliver actionable insights. Our culture prioritizes Lean methodologies and automation, positioning us as trusted partners for clients navigating competitive market dynamics. The Impact: As a leader, you will manage a team of Data Researchers, overseeing project planning, prioritization, and execution. You will collaborate with global teams to ensure timely data processing and quality assurance, focusing on advanced technology tools to transform data operations and drive productivity through insightful reporting. Whats in it for you: Lead a dynamic team of about 15 contributors, driving strategic transformation initiatives. Oversee critical data management projects and foster a collaborative global environment. Own business objectives and serve as a role model, communicating enthusiastically and embracing change. Enhance productivity through data-driven insights and analytics that propel the organization forward. Principal Responsibilities: Team Leadership:Guide the Data Researchers team in task prioritization and alignment with organizational goals. Mentorship:Support team members in meeting KPIs and promoting professional growth. Data Operations:Ensure accuracy and compliance in data gathering, processing, and quality assurance. Technology Integration:Drive efficiency through technology tools for data automation and transformation. Collaboration:Promote teamwork and knowledge sharing across multiple locations. Performance Management:Cultivate a high-performance culture and manage talent development. Reporting and Insights:Create reports to update management on team performance, utilizing data visualization tools. Innovation:Identify and implement initiatives to streamline processes and enhance data capabilities. What Were Looking For: Hybrid Skills:Strong data management and technology expertise, especially in automation tools. People Leadership:Proven ability to lead and motivate a diverse team. Effective Communication:Exceptional skills in engaging stakeholders, including senior leadership levels. Organizational Skills:Ability to prioritize tasks in a fast-paced environment. Feedback and Coaching:Foster a culture of continuous improvement through constructive feedback. Problem-Solving:Strong skills in coordinating multi-site stakeholder management. Preferred Qualifications/Skills: Preferred educational background in Engineering and Finance. 8+ years of relevant experience in data operations or management, with demonstrated people management. Advanced proficiency in MS Excel and basic SQL; familiarity with reporting platforms is desirable. Analytical thinking to assess data trends and make informed decisions. Basic programming knowledge (e.g., Python, R) for data manipulation is preferred. Familiarity with data quality tools to ensure integrity. Strong project management skills and interpersonal abilities. Flexibility for various shifts and willingness to work in-office at least twice a week. High ethical standards ensuring transparency and integrity within the team. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference. Location : - Maharastra, Gurugram,Ahmedabad,Mumbai,Hyderabad

Job Responsibilities: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity Resource who has strong process/business knowledge and experience with E2E of Order-to-Cash processes and functional knowledge of each of the sub-streams of Order to Cash. As part of daily production activities: - Understanding and setting up newly received contracts/projects in the system (SAP, Peoplesoft etc.) and performing their maintenance activities as and when required. This requires accurately understanding and interpreting supporting documents. Co-ordinate with all O2C sub streams to ensure accurate and timely invoicing to the customer Constant reduction of unbilled items Delivering upon the SLAs and KPIs of the team from production standpoint. Getting on calls, discussions and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts and other key stake holders to maintain smooth communication of operational activities on a daily basis. Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Someone with analytical bent of mind who can work on providing continuous improvement ideas and has a considerable knowledge of revenue recognition methods from an accounting standpoint. Works with leadership team to provide feedback, identifying training needs and perform root cause analysis for iterations/escalations Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process Technical Skills Proficient with MS office suite (MS Excel, MS outlook etc) Ability to use systems effectively for Projects/Time/Resource management and other functions Experience / Exposure on with SAP and Saleforce.com will be an added advantage Functional Skills 5 to 6 plus years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred Resource who has strong process/Business knowledge and experience with Order-to-Cash process Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead 1+ years of Operations or Back-office Support Services experience is preferred Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions. Management Skills Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results Flexible to business requirements Coordinate with internal resources and stakeholders for the flawless execution of work Effectively communicating your insights and plans to cross-functional team members and management Monitoring deliverables and ensuring timely completion of change requests/requirements Maintaining SLAs and resolving issues within SLA Core Competencies Effective People Management skills with experience of independent team handling for at least 1-3 years. Drive strong performance management within the team for achieving team targets, maintaining optimum production standards and driving efficiency within the team Using Leadership skills and change management for advocacy of organisational objectives Strong business acumen with ability to drive zero surprise operations and un-interrupted production. Using innovation and initiative as tools for driving process improvements . Driving a strong channel of communication for effective stakeholder management.

Roles and Responsibilities Lead a team of Sourcer/screeners to achieve targets and ensure timely delivery of high-quality talent. Manage Sourcing and Screening process for EMEA region and UK region. Develop and maintain relationships with stakeholders across various functions within the organization to understand their requirements and provide effective solutions. Analyze metrics to identify trends, track progress against goals, and make data-driven decisions to improve recruitment processes. Collaborate with other departments (e.g., HR, Operations) to ensure seamless integration of new hires into the organization. Desired Candidate Profile 8-12 years of experience in Staffing industry as Team Manager. Proven track record of managing teams remotely across different geographies (EMEA, UK). Strong understanding of UK employment laws and regulations. Excellent people management skills with ability to lead cross-functional teams effectively.

Role & responsibilities To be the point of contact for overall operations of the clinic and to achieve the Operational, Quality & sales objectives of the team members. To generate sales and make the centre profitable. To monitor the administrative, operational and technical aspect for smooth functioning of the centre. To follow client retention policies and measures to retain the clients. To ensure customer satisfaction by maintaining the quality of services through SOPs adherence and training & development of the team. To drive the CRM initiatives for the centre. To plan and execute different offers and schemes at a centre level. Preferred candidate profile 8 plus years of experience in Centre Management including at least 5 years in walk-in conversions and from target based environment is preferred. Proven leadership track record in Centre Management, both in People and Operations. Thorough knowledge of customer service, customer experience and process improvements An energetic, forward-thinking and creative individual who can relate to people at all levels of an organization A strategic visionary with strong financial technical skills, sales acumen, analytical ability, good judgment and strong client focus A well organized and self-directed individual who is capable of handling multiple tasks simultaneously and ability to meet deadlines Excellent conflict resolution and problem-solving skills, strong cultural awareness For more details contact 9908974287 or amulya.doni@olivaclinic.com

The role is responsible for leading and charting the course for the Law and Compliance technology services team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies. The ideal candidate will have a proven track record of leadership in technology-driven environments for the Law and Compliance functions and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Law and Compliance technologies, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Maintain strategic relationships and strong communication with the leadership team about technology services and service roadmaps to ensure that all the team members feel informed and engaged Lead and manage diverse teams within a matrixed organization Collaborate with geographically dispersed teams, including those in the US and other international locations Follow global standards and practices Foster a culture of collaboration, innovation, and continuous improvement Attract and recruit top talent as part of an extensive Technology organization to be hired within India Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization Understand the decision-making process, workflows, and business and information needs of business partners and team members Contribute to and define business outcomes, requirements, technology solutions, and services Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met Ensure communication of key performance metrics and analysis of unmet needs Participate in partner and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy Ensure alignment of Technology service plans across organization Provide education to new partners with regards to IT service offerings Basic Qualifications: Masters degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelors degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent Strong background as a hands-on individual contributor with the ability to dive into technical work while managing team results and performance Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment Exceptional collaboration, communication and interpersonal skills to effectively manage partner relationships and build new partnerships Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc. Experience supporting legal and compliance domains, with experience supporting applications such as Matter Management, eBilling, Intellectual Property & Trademark Management, Contract Lifecycle Management, Privacy, and Transparency systems Analytical mentality with strong problem-solving skills and a continuous improvement approach Solid experience providing run support and operational excellence for business-critical application portfolios Ability to prioritize and manage work across multiple applications, ensuring timely resolution of issues and high customer satisfaction Hands-on experience working in an Agile environment, actively participating in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and reviews Experience overseeing end-to-end delivery of projects, including enhancements, upgrades, and implementation of new technologies or platforms Ability to mentor and develop team members, support career development, and foster a collaborative team environment Strong technical background, having previously worked as a Software Engineer, Solution Architect, or in a comparable technical role with a deep understanding of software development and system architecture Preferred Qualifications: Experience in a leadership role within a pharmaceutical or technology organization Extensive experience in the software development lifecycle Experience using and adoption of Scaled Agile Framework (SAFe) Established business partnerships and IS governance practices involving senior business partners Broad working knowledge of key IS domains and layers Demonstrated experience working with cloud platforms such as AWS and/or Azure, including application deployment, integration, and infrastructure support Familiarity with cloud security, compliance standards, and cost optimization best practices within cloud environments

12–15 yrs in software engineering with 8+ yrs in project & people management. Lead high-performing teams, ensure quality delivery, drive agile, oversee SDLC, mentor teams, and manage tech strategy. Required Candidate profile Strong in C/C++ or GoLang, REST APIs, system integration, and design

Grab The Opportunity as a ABM in Indian MNC @Guwahati FOLLOW THE CRITERIA MENTION BELOW -2-3 Yr experience as a ABM -Candidate should have same HQ Experience -Candidates need Only Cardio-diabetic Therapy HQ & Therapy Guwahati - Cardio Diabetic Designation - Area Manager Age -Upto 37- 38 yrs Graduation - Any graduate CTC -Up to 8.5 lac( Hike on current CTC) ******************** Interested candidate Can Contact/Drop Resumes on WhatsApp or Mail Rozina HR Manager Mob No-9175198628 rozina.careerpoint@gmail.com Share This Opening with Needy Friends

Job Description: We are seeking qualified Chartered Accountants to join our GCC team Key Responsibilities: Responsible for directing and controlling the book closure activities as required by the functions in the department and effectively and efficiently ensure all areas of revenue compliance and practices are adhered to in order to enable the organization to meet the internal and external timelines and requirements for publishing the quarterly and annual reports Contract and Proposal Reviews S he will review financials key aspects and risks involved in deals and contracts assist in recommending solutions alternate positions for non standard or complex clauses situations involve other teams such as Delivery Risk Management or Information Security group in order to align contractual obligations of the client with the standards of the organization and minimizing the risk potential for the organization Financial Analysis To review and reconcile the Unit financials provide recommendations on Unit financial information data and alternative methodologies to analyze and present reports in a manner that will facilitate effective decision making for the unit and organizational management People Management Set clear and objective goals for the team Monitor and review progress Participate in performance reviews mentoring and related HR processes for the team participate in competency building initiatives enable cross functional training in order to retain and motivate staff and build an effective and focused team Skills Knowledge Skilled in Standardization of GCC s processes Skilled in GCC Consulting and Setup Knowledge in Finance Operations controllership Knowledge in Internal Audit Governance and Control review and Risk Management Knowledge of accounting principles contracts requirements sound knowledge of the organization s processes systems and basic policies Skills High level of analytical ability eye for detail contractual legal understanding effective communication People Management skills skilled in presentations ability to use relevant software tools as part of work and ability to manage and guide a large team to achieve the department s objectives Qualification Qualified Chartered Accountant with 5 to 8 years of post qualification experience Location Bengaluru India Preferred Skills: Domain->Banking->Trade Finance - Supplier Finance,Domain->Finance->Accounting & Reporting

Job Summary: The Area Manager Sales & Marketing is responsible for driving business growth and enhancing brand presence across multiple locations within the assigned area. This role focuses on planning and executing offline marketing initiatives to generate high-quality leads for Real Estate products. The Area Manager will lead, mentor, and motivate the regional marketing team to achieve monthly and quarterly business targets. Key Responsibilities: Offline Marketing & Lead Generation Plan and execute area offline marketing campaigns to drive qualified lead generation. Ensure consistent achievement of monthly and quarterly lead targets. Identify new promotional opportunities, events, and collaborations to improve visibility. Business Development & Client Acquisition Identify and pursue new business opportunities within the assigned region. Build and maintain strong relationships with potential clients. Promote the brand and offerings through meetings, presentations, and site visits. Market Research & Intelligence Conduct regular market studies to gather insights on client preferences, industry trends, and competitor activity. Monitor developments in the local real estate landscape to anticipate opportunities and challenges. Client Engagement & Conversion Support Develop persuasive client presentations and conduct product walk-throughs. Track lead conversion ratios and refine strategies based on performance data. Cross-functional Collaboration Work closely with the Regional Marketing Manager and Sales team to align campaign goals with revenue objectives. Provide feedback to the sales team to ensure the smooth transition of leads to conversions. Team Leadership & Performance Management Guide and motivate the local marketing team to achieve individual and team goals. Conduct performance reviews and provide necessary training or support. Foster a results-oriented and collaborative team culture. Job Specifications: Bachelors or master’s degree in marketing, Business Administration, or related discipline. Minimum 15 years of experience in real estate sales/marketing or a similar field. Proven track record in offline lead generation and business development. Strong communication, negotiation, and team management skills. Willingness to travel extensively across the assigned area. Key Performance Indicators (KPIs): Productivity : Achievement of monthly/quarterly/annually lead generation and revenue targets. Conversion Ratio : Conversion Ratio from Leads to Brand Visibility: Brand visibility growth in specific area Team Training: Train and Mentor the Team Members

LOB Financial Services PREFERRED SECTOR/INDUSTRY Legal & Compliance DESIGNATION B2 Sr. Analyst QUALIFICATION CS. (Must) LL. B (preferred but not mandatory) JOB RESPONSIBILITIES The role of Sr. Analyst in Legal & Compliance shall encompass various tasks including, but not limited to, the following: Preparation of management committee meetings, board meetings and the GPs of Client funds Drafting of management committee and board meetings minutes and review of GP minutes including maintaining policies/minutes trackers/action logs in this respect Manage corporate and legal & compliance process Ensure quality assurance and checking for all the deliverables Ensure creation of training plans and manuals, quality manuals, SOPs, query log, escalation matrix, guidelines, checklist, etc. Manage team and accountable for QAs/QCs/Analyst work Oversee Implementation of the Quality system in the project Quickly and effectively train resources on process and client tools. Creating SOPs, guidelines, checklist, quality manuals, training manuals etc. Reports to Team lead DESIRED SKILLS & COMPETENCIE Candidate should have at least 3.5 6 yearsexperience in the legal/corporate department of a fiduciary or have worked in a law firm. Candidate should be willing and looking to consolidate and grow the skills and talents in the long term with a company that works in a dedicated team and results-based environment. Technical Skills Knowledge of regulatory and corporate environment for Irish/Luxembourg funds Understand key challenges General Counsels face in running corporate legal departments and functioning of law firms Engage with Clients, support decision making, delivery/governance related discussions Skills in planning, evaluation, research, analysis, training, problem solving and reporting Ability to facilitate and contribute to client sessions to define, illustrate and gain buy in to substantial departmental transformation via legal services Ability to perform email outreach to client Expert in analyzing legal and compliance issues Functional Skills Excellent written and oral communication in English Proficiency in using MS office Suite Experience in managing multiple/large teams Experience in Delivery and related governance Handling Client Escalations, Resourcing, People Management, Project Deliverables Implementing the Quality system in the project Ensuring appropriate use of methods, tools, and techniques in project Co-ordinating customer-related activities including acceptance of the deliverables Engage with Clients, support decision making, delivery/governance related discussions

Roles and Responsibilities for Day Shift Timings: The day shift will be 9 hours between 7 AM and 9 PM, including a 1-hour lunch break. We are looking for a motivated and organized Team Lead to oversee our Data Entry & Processing Operations team. In this role, you will be responsible for supervising daily workflows, ensuring data quality and turnaround time, and helping your team grow and perform at their best. Key Responsibilities Lead and manage the Data Processing team responsible for validating land/property-related records for client banks. Plan and allocate daily tasks and monitor the accuracy, speed, and quality of outputs. Conduct regular reviews to track performance, identify challenges, and resolve them in collaboration with other teams. Oversee the Quality Check (QC) process, providing constructive feedback and guidance to improve results. Prepare daily, weekly, and monthly reports on productivity and accuracy. Document operational procedures, recurring issues, and process improvements. Act as the point of contact for coordination with management and other internal departments. Key Skills & Competencies Strong team leadership and people management skills. Excellent organizational and time management abilities. Problem-solving mindset with attention to detail. Hands-on experience with QC processes is an advantage. Ability to identify process gaps and drive continuous improvement. Proficient in Gujarati; working knowledge of English is preferred. Basic digital literacy (Excel, dashboard tools, internal workflow tools). Qualifications Bachelors degree in any discipline (or equivalent work experience). 2 to 4 years of experience in data processing or operational roles. Minimum 1 year of experience in a leadership or supervisory position. Experience in BFSI, real estate, or document-based workflows is a plus. Proficiency in Microsoft Excel or Google Sheets. Basic understanding of image editing software (online tools). Good attention to detail. Ability to manage time effectively and work on multiple tasks.

Role Description Risk & Control helps Corporate Bank (CB) Operations proactively manage the right risks and build and sustain efficient controls. Embedded in this function are senior Quality Assurance Lead Reviewers responsible to lead and implement a quality assurance (QA) program for high-risk manual processes across Corporate Bank Operations. Activities include performing review of the manual processes versus the QA framework, identifying exceptions and areas of remediation, and reporting of results to senior management. Additionally, the role will be heavily interacting with respective coverage areas and reporting and advising on proper control functions, process enhancements, policy/procedure revisions, and training needs. What well offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead and conduct QA reviews of complex high risk manual processes performed by various Corporate Banks Operations units across businesses and locations Utilize quantitative and qualitative methods to measure quality and outcomes resulting from the QA review Provide consolidated management information of QA reviews within their coverage areas to ExCo, Senior Management, and other key stakeholders Prepare and submit summaries of QA reviews and report to the business units and other stakeholders Identify and monitor through resolution any exceptions and self-identified issues (SIIs) from QA reviews Maintain documentation relating to the review and test results, and storing them in a centralized repository Assist in the development of standard templates and Key Operating Procedures (KOPs) for the Technology and Operations units Conduct periodic assessments to evaluate effectiveness and efficiency of implemented process controls Support Operations teams in identifying process improvement opportunities Effectively manage and lead a team of reviewers Review and challenge the remediation and closure of complex audit issues and SIIs Your skills and experience The role requires the VP to have significant experience in leading and conducting QA reviews as follows: Solid understanding of QA principles Experience in running effective QA reviews Ability to remain objective and to independently assess processes in CB operational areas Maintain an effective working relationship with the various CB Ops teams Inquisitive and probing approach to problem solving and general assessment Strong analytical skills, high attention to detail, solid organizational and interpersonal skills Ability to communicate effectively to senior management and other key stakeholders Strong ability to interact with, collaborate, communicate and influence individuals at all levels Effective problem solving and decision making capability Experience operating in a complex, global business Excellent written, oral, and presentation skills Profound knowledge and experience of various Operational and IT environments Ability to work in fast paced environment Open minded, able to share information, transfer knowledge and expertise to team members Keeps pace with technical/operational innovation & maintains understanding of the COO processes Proficient with MS Office programs (Excel, PowerPoint, Project, etc.) How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Key responsibilities for this role fall within the following areas: Develop strong collaborative relationships with internal partners to support and proactively respond to business needs including cross-functional project management and operational support. Direct management and staff development of a team of operations professionals focused on business processes including metrics and reporting, contracting and budgets, project management, regulatory document management and information resources Develop detailed project plans, facilitating team meetings, encouraging collaboration, and ensuring adherence to workflow processes. Track the progress of project(s), including achievements, action items and partner concern and resolution of issues. Capture lessons-learned and find innovative solutions to improve processes and enhance efficiencies. Advance the use of productivity tools in the organization, such as Teams, Copilot, Smartsheet and Miro Serve in multiple capacities Support the Operations Head, lead special projects, conduct required analyses and create deliverables as needed. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Minimum 5+ years of experience in a leadership, supervisory, or people management role. Masters degree and 8 to 10 years of research and program management experience OR Bachelors degree and 10 to 14 years of research and program management experience ce OR Diploma and 14 to 18 years of research and program management experience Preferred Qualifications: A minimum of 10 years of project management experience, preferably at least 5 within the pharmaceutical/biotech industry. Demonstrated self-starter, ability to work under limited supervision and coordinate multiple projects in a detail oriented and regulated environment Strong ability to motivate, coach, and develop employees, fostering a high-performance culture. Ability to align team goals with organizational strategy and drive continuous improvement. Excellent written, analytical and oral communication skills. Able to clearly and effectively present information Experience with critically evaluating process and establishing innovative and creative solutions Understanding of drug commercialization & business practices Experience facilitating discussions and promoting collaboration across multiple parties High proficiency with Microsoft Office suite, Miro and Smartsheet Review and proofreading experience of scientific/technical documentation

Career Tree HR Solutions: We are seeking a dynamic and driven Team Lead Talent Acquisition (Executive Search) with 36 years of strong experience in Non-IT recruitment . The ideal candidate will be responsible for leading a team of recruiters, managing end-to-end hiring for mid to senior-level roles across diverse non-IT domains, and ensuring timely closures with high-quality talent. Key Responsibilities: Lead and mentor a team of recruiters focused on Non-IT executive search assignments. Manage the complete recruitment lifecycle for senior and leadership roles across industries like FMCG, Manufacturing, BFSI, Automotive, Retail, Pharma, etc. Develop and maintain client relationships, understand their hiring needs, and deliver suitable talent solutions. Strategize sourcing methods including headhunting, market mapping, and passive candidate outreach. Screen, evaluate, and shortlist candidates based on job requirements and cultural fit. Coordinate interview processes, feedback follow-up, and offer negotiations. Monitor performance metrics and ensure timely closures and team KPIs are met. Keep abreast of hiring trends, market insights, and talent intelligence. Required Skills: 36 years of experience in Non-IT recruitment , preferably in executive search or consulting firms. Prior experience in leading/managing a small team is a must. Strong sourcing skills using LinkedIn, Naukri, networking, and databases. Excellent communication, stakeholder management, and negotiation skills. Ability to work under pressure and deliver within deadlines. Educational Qualification: Bachelor’s Degree (mandatory); MBA in HR or related field preferred. Perks and Benefits: Attractive incentive structure Fast-track career growth Exposure to diverse industries and senior-level mandates Learning-oriented work culture

Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore ReSource Pro About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 10,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact Scope HR Karthik - 9008042208 DIRECT EMAIL -Karthik_Venkat@resourcepro.in Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Assistant Manager Minimum 9 years experience, 3-5 years management experience Experience for Operations Manager Minimum 14 years experience, 7-10 years management experience Experience for Director Minimum 20 years experience, 10-15 years management experience Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -Karthik_Venkat@resourcepro.in

** IMP Note: Candidates with a background in Quality Management / Data Analytics with BPO Ops will be given highest priority. Statement of Purpose for this role: Seeking a highly-engaged and experienced Recruitment Site Lead for recruitment team. In this role. You will design and ensure recruitment compliance while supporting frontline hiring delivery teams to cater to business requirement. To ensure consistency, you will train our recruitment staff on new policies and monitor the implementation of the new procedures. Job Responsibilities: Understanding business requirement and planning hiring / delivery as per the agreed profile, compensation, and timelines Ensure backend hiring process / tools are effective, efficient, and able to facilitate candidate onboarding to meet BAU and seasonal hiring peaks Managing all relevant stakeholders to ensure maintaining correct data capture and accurate data reporting from recruitment perspective. Plan & execute location hiring strategy, adequate staffing with the team, required tools, and recruitment compliance to achieves staffing objectives Builds, nurtures, and maintains a highly capable and motivated back end recruitment team to deliver business goals. Evaluate, streamline, execute hiring process and review the same to ensure most efficient and robust candidate processing. Complete focus on recruitment process automation to minimize manual interventions and faster / flawless end-to-end hiring / selection process Ensures best-in-class candidates experience as a mandatory outcome Maintains and advises HOD on budgetary compliance and requirements Timely processing of data to support vendor contribution and payout Timely processing of data to support Employee Referral and / or any other payout to employees Timely processing of data to support other recruitment vertical leads to review and manage teams performance and deliverables Timely processing of data to ensure candidate movement from recruitment to onboarding to training etc. Ensure accurate data maintenance and reporting to support organizations internal / external audit requirements Owns all dashboards and reporting pertaining to recruitment. Reduce manual intervention and facilitates automation of reports Ensures to provide hiring analytics and other insights to shape up recruitment sourcing / delivery strategies Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, and conducting training. Keeps abreast with labor related laws and minimum wage requirements for respective sites. Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Accomplishes human resources and organization mission by completing related results as needed. Minimum requirements (Education Qualification & Work Experience) Education Qualification Graduation (Mandatory) Work Experience 10-to-15-year relevant experience Hands on experience in micros and PPT Certification / Trainings if any

Summary of essential job functions Need to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. Required to manage (in partnership with the wider account team) multiple LoBs to deliver an outstanding Customer Experience’. Manage, inspire and motivate a number of Operation Managers to ensure operational excellence, high employee engagement and service improvement is achieved. Main point of contact with the clients- Apart from meeting the client KPIs, SOM should be able to understand their key requirements and deliver it on time , should be able to foresee the opportunities and present solutions and also identify new sales opportunities Minimum requirements (Education Qualification & Work Experience) Graduate Overall 5-7 years Exp in an International BPO/Call Center with a minimum of 3 years as an Ops Manager Previous experience in managing Telecom operations would be an advantage Competency Requirements: [Technical & Behavioral] Demonstrates ability to influence, lead and present ideas via clear written and oral communication. Should be able to seamlessly communicate with senior leadership and clients. MS Office skills (preferably Excel and power point) and should be able to perform data analysis. Ability to multi task and prioritize tasks in a fast paced environment and understand team dynamics and communicate effectively. Builds positive productive relationships with internal customers and partners across Organization. Deals with the complexity of multiple lines of business and regions. Acts as the thought leader and strategist for Customer Services email and chat capabilities. Develops and drives strategies and programs which improve the market position of the Company. Demonstrated familiarity with general principles of workflow in an inbound call/email center, and current technologies to help handle that workflow. Possess analytical capabilities. Possess specialized skill set in running large scale production operations, preferably in a contact center environment. Job Responsibilities Responsible for the Operations to lead and for the delivery of the overall operational metrics & sales targets. To proactively maintain regular engagement with key client contacts in line with client expectations. Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures Responsible for the development of the operational talent pool by optimizing the skills of the existing team, in partnership with our internal recruitment teams to attract the very best external talent, in line with the agreed framework, succession planning will be in place to ensure key roles are filled and individual talent is recognised To have a well-defined Communication and Engagement model in place to ensure all teams understand the performance of the business and also that they understand the needs of their teams Successfully delivering and managing peak trading period in the retail industry Responsibility and accountability for the operational performance of the client areas and for exceeding targets of all required metrics The continuous identification implementation of operational best practice through interaction with the wider team Selecting, effectively managing and coaching Operations Managers Execute a well-defined Communication and Engagement model in place to ensure all of their teams understand the performance of our business and also that they understand the needs of their teams Manage and develop the operational client relationships by conducting (where appropriate) operational client review meetings and day to day ops liaison within key workstream Identifying and highlighting further opportunities for services and process improvements Essential Experience/Skills Extremely strong call centre management experience is essential to be a success in this role Ability to demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Ability to build and maintain strong client relationships Setting and reviewing of organisational / productivity objectives in line with the commercial contract Managing Client Engagement Responsible for Business Continuity Ability to manage and influence key stakeholders Should be flexible for Night Shift Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Summary of essential job functions The Sales Team Leader is instrumental in cultivating the sales team, fostering collaboration with stakeholders, deploying impactful sales strategies, conducting thorough analyses, and offering guidance to frontline agents to consistently surpass sales targets. Additionally, they are responsible for ensuring that reportees demonstrate high efficiency and effectiveness in performance and productivity. Competency Requirements: [Technical & Behavioral] Ability to lead and motivate a sales team to achieve targets Skills to develop and execute sales strategies to drive growth Capability to establish and maintain strong relationships with employees and stakeholders Ability to assess team performance and implement measures to improve productivity and efficiency Strong communication skills to effectively convey sales objectives, strategies, and expectations to the team and stakeholders Aptitude to identify challenges and develop solutions to overcome them Adaptable to work effectively with teams in a dynamic environment Deep understanding of sales processes, techniques, and best practices Ability to work collaboratively with cross-functional teams to achieve sales objectives Job Responsibilities:- Lead a team of 15 - 20 advisors/executives in day to day operations Empower and support agents in acquiring and evaluating relevant information essential for their roles Facilitate timely skill and knowledge transfer among team members Identify performance-affecting factors and develop coaching/action plans for improvement Provide effective coaching, share feedback, and maintain comprehensive documentation Demonstrate excellent probing and problem-solving skills Keep both the team and management informed about potential threats or risks and provide timely solutions Conduct root cause analysis, audits, coaching sessions, and training activities Manage agent shrinkage, attrition, and productivity metrics to ensure optimal performance Address employee grievances and concerns in a timely and effective manner Complete tasks assigned by senior management within specified timelines Inspire and energize team members to maintain motivation on the floor Exhibit excellent organizational and time-management skills Possess strong people management and presentation abilities Proficient in working with MS Office tools Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description: To lead a team of frontline agents on the Operations floor, maintain desirable performance and engagement levels and focus on constant improvement. Required Job Experience: Experience in handling teams of 12 20 agents in Operations Experience in managing teams in a Chat environment is preferred Excellent English speaking/writing ability Certifications: Any relevant certifications would add value Competency Requirements: [Technical & Behavioral] Excellent spoken skills and effectively communicates with the senior management and the client if required Ability to understand team dynamics Knowledge on Internet, working on Intranet Applications and MS-Office (preferably Excel) Analytics of data and PowerPoint Presentations Excellent feedback skills. Help the agents minimize defects and provide effective resolution on calls/chats Depicting excellent probing, problem solving and sales techniques and set example for others Able to coach the agent with various techniques and help achieve program metrics, should be a good advisor to our agents and have good knowledge of the product

Role & responsibilities Need to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. Required to manage (in partnership with the wider account team) multiple LoBs to deliver an outstanding Customer Experience. Manage, inspire and motivate a number of Operation Managers to ensure operational excellence, high employee engagement and service improvement is achieved. Main point of contact with the clients- Apart from meeting the client KPIs, SOM should be able to understand their key requirements and deliver it on time , should be able to foresee the opportunities and present solutions and also identify new sales opportunities Preferred candidate profile Graduate Minimum of 1-3 years as a Sr Ops Manager. Overall operations experience must be more than 10 years Demonstrates ability to influence, lead and present ideas via clear written and oral communication. Should be able to seamlessly communicate with senior leadership and clients. MS Office skills (preferably Excel and power point) and should be able to perform data analysis. Deals with the complexity of multiple lines of business and regions. Acts as the thought leader and strategist for Customer Services email and chat capabilities. If Interested in above Kindly share your updated resume to Kruthika.M@247.ai

Responsibilities 1. Market Development:Persuade clients to provide industry-wide references IN ORDER TO support revenue growth outside the account and increase ROI on events.2. Customer Prospecting:Provide client introductions, customer context etc. To support the HBU G/EMs efforts in his/her account IN ORDER TO open diverse service-lines (HBUs) in his/her account.3. Opportunity Identification and Qualification:Navigate the account to identify varied kinds of deals in the account IN ORDER TO increase Infosys revenue and HBU mix and improve market share.4. Proposal Development:Internal: Form pursuit team across Bus/external partners if needed. Position client-facing team with client, explain client context, coach the pursuit team, suggest win price and drive this among various Bus based on competitive intelligence, future potential, positioning with client. Drive consensus between Bus on pricing (including revenue transfer if required). Recommend and defend win-price at the appropriate levels (considering the size of the deal) of management/finance and procure all approvals.External: Clarify client expectations (where possible, coach the client on what s/he can expect based on knowledge of the account and industry). Collect ground level intelligence on client drivers and competitor moves. Setexpectations and ratify the solution with client IN ORDER TO demonstrate business value to the client maintain Infosys price premium. Technical and Professional Requirements: 5. Proposal negotiation and Closure:External: Set up and facilitate proposal coaching sessions between client and pursuit teams technical/domain experts. Drive client consensus or at least neutralize opponents, articulate business value and drive pricing IN ORDER TO articulate business value and win the deal at the right premium.6. Contracting and MSA:Facilitates the discussion for the commercial manager point of escalation if needed IN ORDER TO ensure quick closure of the contract with acceptable level of risk to Infosys7. Account Planning and Review:Develops the account plan in conjunction with the other stakeholders (service line/HBU mis, revenues, profitability. Develops relationship map, market share analysis); communicates and executes as per the A/c plan; conducts periodic review of the plan with higher management in Infosys IN ORDER TO grow in the account as per plan.8. Account Mining Preferred Skills: Domain->Sales->Sales Execution Additional Responsibilities: 9. Account Operations:Sign off on SOWs/contracts and follows up with the client to sign off on the SOWs. Acts as the next level escalation beyond the commercial manager for invoice disputes, payment release etc. follows up with the client for CSAT and ELF whatever necessary IN ORDER TO minimize revenue leakage for delivered and enhance client satisfaction.10. Relationship Management:11. Merger and acquisition:Reviews account specific competitor and opportunity analyses to commercial manager in order to help validate the business case.12. People Management Educational Requirements Graduate Service Line Retail, CPG and Logistics * Location of posting is subject to business requirements

*People Management/Recruitment & Staffing *Reviewing Policies & Processes *Knowledge into Performance Management System is a must *Support HR operations *Experience in HRMS *Ability to handle Employee Grievances *Management of end to end HR functions Required Candidate profile Experienced HR (IT preferred) in Recruitment, HRMS, Performance Management & Training & development. Strong analytical, communication, leadership&conflict-resolution skills. Organized&detail-oriented.

ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time , while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site Lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management Functional operational control to deliver excellence every time Managing Soft services related operations Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping vendor, collecting all documents from the vendor for compliance audit Taking facility rounds and find out snags and raising tickets for the same Preparing the Daily/Weekly and Monthly reports Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Involve in Vendor staff Training & Development. Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary CANDIDATE SPECIFICATION KEY SELECTION CRITERIA Ideal Experience Hospitality / IFM experience of 2 + years or Freshers with Degree/Diploma in Hotel Management or related field. Added benefit would be experience specifically in Housekeeping, detail oriented with good eye for detail Good verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff DIRECT REPORTS TBC INDIRECT REPORTS TBC REPORTING TO Workspace Delivery Assistant Manager

Role Responsibilities Ensure food safety, quality and accuracy while maintaining Service With Speed (SWS) goals. Ensure all employees are well presented and in uniform. Conduct Product Tasting Drive before operations begin to ensure taste and quality are as per standards. Ensure team adheres to the assigned scripts while interacting with customers. Readiness of peak periods. Owns restaurants projections & forecasting for the shifts. Conduct daily review meeting before opening to brief team members about targets, wastages from day before, any issues, etc. Ensures clean & safe work environment for team & Customers. Owner of Preventive Maintenance Schedule & ENCON (Energy Conservation). Training and motivating team members. Owns Inventory Management. Team Members recognition and motivation efforts. Manage store petty cash and send bills to finance team. Provide on-going feedback to team members. Desired Candidate Profile Enthusiasm and willingness to learn. Team player. Commitment to customer satisfaction. Have a strong work ethic Age 23-30 Education Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management Experience Minimum 1 year of relevant experience Industry Preference F&B / Retails / QSR