1198 People Management Jobs - Page 40

About the team The Seller Growth team at Meesho is on a mission to onboard and enable Bharats next wave of digital entrepreneurs. We drive platform growth by expanding our seller base and helping sellers scale sustainably, especially in underserved and high-potential supply hubs across team blends ground-level hustle with strategic thinking. Whether it's launching new Feet-on-Street (FOS) programs, building hub-level strategies, or testing 10X acquisition models we work with energy, empathy, and data-backed rigor. We are a fast-growing team of individuals passionate about solving deep supply-side problems at scale. About the Role We are looking for an experienced, hands-on, and strategic leader to drive our Feet-on-Street seller acquisition and hub prioritization strategy. As Senior Manager Program Ops (FOS & Hub Strategy), you will own end-to-end seller onboarding programs, collaborate closely with external partners and internal teams, and shape Meeshos seller landscape across key regions. Youll be responsible for building scalable field acquisition operations, defining supply expansion playbooks, and identifying the right markets and seller segments to unlock value for the platform. What you will do Lead Feet-on-Street seller acquisition programs across states with sharp tracking of seller funnel conversion, cost efficiency, and activation metrics. Define hub-wise supply strategy by identifying high-value, underpenetrated pockets for seller acquisition and growth. Own partner/vendor relationships to scale FOS operations with quality and efficiency. Design and execute 10X pilots to improve seller acquisition and retention through on-ground operations. Work with Analytics, Product, Category, and Experience teams to refine seller targeting, messaging, and onboarding journeys. Track acquisition metrics, activation funnel, and program impact to continuously iterate and improve execution playbooks. Build and lead a high-performing team of managers/AMs responsible for regional programs and initiatives. What you will need MBA from Tier 2 institutes 5-8 years of experience in consulting, category/supply/growth roles at high-growth startups, or ops-heavy functions such as logistics or seller growth. At least 2+ years of experience managing large-scale field operations, offline acquisition programs, or on-ground feet-on-street initiatives. Strong first-principles thinking, analytical rigor, and program management capabilities. High bias for action with the ability to make decisions in ambiguity and lead multi-stakeholder problem-solving. Experience working cross-functionally with product, analytics, and operations teams. Strong people management skills with experience leading large execution teams or vendors.

Role & responsibilities The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Preferred candidate profile Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value. Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback .

Job Role : The key functions will be Profitability Management - Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes Portfolio quality management - through superior underwriting, working closely with collections Cost management managing all branch operating costs including cost of acquisition, operations etc. People management Motivating team, handling HR & administration function of the branch Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Key Responsibilities : Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value/Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Mandatory Skills : 7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownership

Bachelor's degree in Engineering. PMP, or Green/Black Belt Certification, is required. 6+ years of experience, preferably with the Healthcare / IT industry. Proven track record of successful project delivery results. Experience with Lifecycle change management process, preferably in Windchill.Knowledge of Finished Goods & Packaging process. Demonstrated success in working with customers, vendors, and leading cross-functional teams. Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality. Excellent communication skills - ability to interface and influence multiple organizations, including the executive level. Strong interpersonal skills, with a high degree of self-motivation and ability to work independently

Role & responsibilities Business Achieve contributed value targets set for the branch Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TATs on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers . Contributed Value/ Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. Preferred candidate profile 7-8 Years experience Ability to plan & execute Strong inter-personal skills and leadership skills. Ability to create professional work culture that encourages enthusiasm and team spirit

TEAM LEADER / ONLY FOR BANGALORE AND HYDERABAD / BANKING PROCESS / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO with Banking Process (Mandate) Must have Worked in to Banking Process Location - Bangalore , Hyderabad Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

About Us: Manipal Hospitals is one of Indias most trusted healthcare brands, catering to over 5 million patients annually. With a strong presence across 38 hospitals in 19 cities, a workforce of 20,000+ employees, and a network of 5,600+ doctors, we are committed to clinical excellence and innovation. Our IT infrastructure plays a vital role in enabling digital transformation and operational excellence across our units. About the Role: This position is responsible for maintaining the IT operations seamlessly and making sure that all the software applications are being optimally used at Unit Hospital(s). This position will also be responsible for closely interacting with Hospital Director, HODs, Deputy CIO and the Corporate IT Team on a regular basis in order to address issues/concerns with respect to IT as well as new projects rollout at unit level. Role: Unit IT Head Location: Bangalore Department: Information Technology What You'll Do: Lead and manage all IT operations including infrastructure, enterprise applications, and IT security & system configuration at the unit level. Collaborate with the Corporate IT team and Hospital Director to implement group-wide digital initiatives. Ensure high availability and optimal performance of HIS, PACS/RIS, SAP, ERP, and other applications. Coordinate with internal departments (HODs, clinical, billing, admin) for smooth IT integration and user support. Handle vendor management, AMC renewals, and SLA tracking. Monitor network connectivity, CCTV Technology, backups, IT assets, and incident response systems. Prepare and manage the units IT budget, control OPEX/CAPEX, and ensure financial compliance. Support internal and external audits including NABH/NABL documentation and compliance. Maintain data security protocols and drive awareness on best practices. Guide and mentor the local IT team; set KRAs, conduct performance reviews, and facilitate training. What We're Looking For: Graduate in any discipline with BCA / BE / BTech / MSc (IT) / MCA / MBA (IT). 7 - 12 years of IT experience in the healthcare domain. Hands-on experience with Hospital Management Systems (HIS), PACS/RIS, ERP modules, and clinical systems. Strong understanding of IT infrastructure, networking, backups, and security systems. Proven leadership ability, with experience managing 45 team members. Excellent communication, coordination, and vendor management skills. Familiarity with quality standards and regulatory compliance in healthcare settings. What You'll Get: Competitive compensation aligned to experience A leadership role in one of India's premier healthcare networks. Exposure to digital transformation projects and enterprise-scale healthcare applications. Cross-functional collaboration across clinical, administrative, and corporate teams. A supportive and innovation-driven work environment with growth opportunities. Note: This position requires on-site presence; work-from-home is not available.

Dmart-Avenue Supermarts Ltd Walk-In Interview Drive (Date -08th July 2025 - Tuesday) Timing - 9AM to 5PM Venue Details : Dmart-Avenue Supermarts Ltd, P. No.86,Nandigudda Road, Attavara Mangalore 575001 Walk-In Interview Drive (Date -09th July 2025 - Wednesday) Timing - 9AM to 5PM Venue Details : Dmart-Avenue Supermarts Ltd, Kalsanka Ambagilu Rd, Kalsanka, Udupi, Karnataka 576101 Email resumes to deepa.k@dmartindia.com Contact Number -7204235105 (whatsapp only) Designation - Department Managers Experience: 5-8 yrs Age: Up to 32 yrs Education Any Graduates or Diploma Role Day to Day Store Operations, People and Stock Management, Customer satisfaction. Industry QSR, FMCG, Manufacturing, Garments, Cinema Godown Officers / Executive Experience: 4 + Years Age Up to 31 years Education Any Graduates or Diploma Role Team Handling, Inventory Management Industry Warehouse and Logistics. Floor Officers / Executive Experience: 4 + Years Age Up to 31 Years Education Any Graduates or Diploma Role Team Handling, Product Management, Following Process, Customer Satisfaction Industry QSR, FMCG, Manufacturing, Entertainment, Garments only

Dmart-Avenue Supermarts Ltd Walk-In Interview Drive (Date -27th June 2025 - Friday) Timing - 9AM to 5PM Venue Details : Dmart-Avenue Supermarts Ltd, Mookondapalli village, Hosur(Next to chennai silks) -635126 Email resumes to deepa.k@dmartindia.com Contact Number -7204235105 (whatsapp only) Designation - Department Managers Experience: 5-8 yrs Age: Up to 32 yrs Education Any Graduates or Diploma Role Day to Day Store Operations, People and Stock Management, Customer satisfaction. Industry QSR, FMCG, Manufacturing, Garments, Cinema Godown Officers / Executive Experience: 4 + Years Age Up to 31 years Education Any Graduates or Diploma Role Team Handling, Inventory Management Industry – Warehouse and Logistics. Floor Officers / Executive Experience: 4 + Years Age – Up to 31 Years Education – Any Graduates or Diploma Role – Team Handling, Product Management, Following Process, Customer Satisfaction Industry – QSR, FMCG, Manufacturing, Entertainment, Garments only

Ciklum is looking for a Senior Delivery Manager to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. working for A healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. Our client is a leader in SaaS technology for healthcare, They offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With their expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Responsibilities: Coordinate work of 2 scrum teams Facilitate all ceremonies and meetings Identify and solve the teams impediments Contribute to the resource management of the employees within the squads Communicate with other squads and managers to align across the entire Connectivity Manage the team backlog and keep close with BAs and Product on priorities, ensuring the teams work is reflected in the board Ensure communication and transparency Keep the good atmosphere and make sure that their squads are a great place to work Requirements: Certified Agile Scrum Master Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 3 years Good understanding and practical experience with Agile approaches (Scrum, Kanban) Experience in managing multiple agile teams in projects up to 7-25 FTE Strong service/client oriented attitude, focus on an outcome Ability to choose and set up project management tools and techniques in the project Experience in Configuration management and managing KPIs Good understanding of change and expectations management Experience in successful project implementation in a software environment Ability to effectively prioritize and execute tasks in a high-pressure environment Problem solving attitude using system-thinking approaches Ability to manage contractual terms and financial issues Upper-intermediate level of spoken and written English Desirable: Experience of work in a distributed teams Knowledge of the latest trends at SW development technologies and tools Experience in creating and running trainings, workshops, other educational activities PMI certification Understanding of SAFe or LeSS Experience in Healthcare Experience in projects with US customers What's in it for you? Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Experiences of tomorrow. Engineered together Interested already? We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

Organization G S Medical College and Hospital Job Title: Head of Operations Hospital Department: Administration / Operations Reports To: Hospital Director Location: Hapur Type: Full-Time Job Summary: The Head of Operations is responsible for the overall planning, coordination, and management of hospital operations to ensure high-quality patient care, cost-effective practices, and regulatory compliance. This role focuses on streamlining processes, managing multidisciplinary teams, and ensuring the smooth functioning of daily operations across clinical and non-clinical departments. Key Responsibilities: Strategic & Operational Leadership: Develop and implement operational strategies aligned with the hospitals mission and objectives. Drive efficiency, productivity, and performance improvements across departments. Collaborate with senior management to create and execute strategic plans for growth and development. Process & Quality Management: Oversee the implementation of SOPs, protocols, and policies to enhance patient care and safety. Monitor KPIs and performance metrics to ensure service excellence. Ensure compliance with healthcare regulations, standards, and accreditation requirements (e.g., NABH, JCI). Resource & Infrastructure Management: Optimize utilization of hospital resources (staff, equipment, space). Coordinate with biomedical and facility management teams to maintain hospital infrastructure. Supervise procurement and inventory management in coordination with supply chain teams. People Management: Lead, mentor, and manage a team of department heads and support staff. Promote a collaborative work culture and support staff development. Handle workforce planning, training, and performance reviews. Patient Services & Experience: Ensure smooth functioning of patient-facing departments (OPD, IPD, Emergency, Billing, etc.). Drive initiatives to improve patient satisfaction and hospital reputation. Resolve escalated patient grievances promptly and effectively. Financial & Budget Oversight: Assist in annual budgeting and cost control initiatives. Monitor operational expenses and identify areas for savings. Work closely with finance to ensure revenue cycle efficiency and profitability. Qualifications & Experience: Education: Bachelors degree in Healthcare Administration, Business Administration, or related field (MBA/MHA preferred). Experience: 10+ years in hospital operations or healthcare management, with at least 3–5 years in a leadership role. Strong understanding of hospital workflows, compliance, and healthcare regulations. Proven ability to lead cross-functional teams and manage complex operations. Skills & Competencies: Excellent leadership and people management skills Strategic thinking and problem-solving ability Strong communication and interpersonal skills Data-driven decision-making and analytical capability Knowledge of healthcare IT systems (HIS, EMR, etc.) Interested candidate please share your resume on 7055514524 hrhead@gsmedicalcollege.in, hr2@gsmedicalcollege.com or Walk-in Tuesday to Friday 10:00 AM to 1:00 PM G S Medical College & Hospital Near Pilkhuwa Railway Station, Pilkhuwa, Hapur Uttar Pradesh

Provide people leadership and development for our FSQ technician team in the shifts Supplier Quality Provide FSQ leadership and direction through technical mastery in the areas of regulatory compliance, sanitation, materials/packaging, risk assessment, defect handling, and FSRA Provide leadership and technical support for Quality Food safety system leader, HMM, reformulations, and new product trials / start-ups. Provide leadership in the identification and implementation of product and process quality improvement opportunities and resultant productivity gains in the shifts Provide risk assessment analysis and manage issues with non-conforming product to ensure proper control, minimize losses, and provide analysis to eliminate future occurrences Execution of action plans with Operations, Engineering, and Supply Chain team to ensure product specifications, analytical procedures, and sampling programs are appropriate and meet system capability and key consumer requirements during shift day to day operations Using quality engineering principles, collect, analyze and interpret in-process and analytical data to make quality evaluations, recommend actions for improvement. Provide training in the areas of food safety, food science, applied statistics, regulatory requirements, sanitation, and quality measurement systems to shop floor teams. Ensure compliance implementation in the facility for all GMP/Regulatory, HACCP Sanitation, and Product Safety guidelines. Have fair understanding and knowledge in the following topics: FSMA, FSSC/GFSI and HACCP principles. Lead continuous improvement and root cause initiatives through use of problem-solving tools (specifically in planned losses) Execution of other FSQ programs for the site as needed (weight program, allergen program, PEMP, Food Safety Team, FSRA, etc.) SACADA formulation integration PLC S Formula Issuance through batch sheet as per production plan on shop floor. FG Release - Sensory evaluation of all finished good, review product process data. Online verification- PRP s, OPRP s and CCPS S of all lines, Prestart up checks -cleaning of all lines from sifting to dispatch (Zone1, 2,3), Traceability of product ingredients FG batch codes, Change overs - Allergen, non-allergen changeover, Minor ingredient its quantity, and Process parameter as per product specification. Communication- Collate and Share day to day observation and process non-Compliances emails, reports, platform DDS. Hold Release - identification, reporting, RCA partnership with platform team, disposition verification Values and Leadership : The incumbent is expected to role model the General Mills Values: Do the right thing all the time: Ensure all dealings are transparent and conducted with ethics integrity. All contracts meet audit risk requirements for life of contract. Play to Win: Deliver exceptional value for the customers and delivering on the commitments. Always putting consumer first. Win as a Team: Build open trusting work relationships. Respecting embracing differences and working across boundaries to get the best outcome for the company. Grow and Inspire: Inspire people to be their best - not only at General Mills but also in our community. Building diverse teams and empowering them to make a difference. Act Boldly, Move Quickly: Seek improvements in every area of the company. Quickly sense respond to risks opportunities. Take decisive actions on critical priorities. Minimum Qualifications: Bachelor s Degree in related degree (Food Science and Technology, or Food Science, Engineering - Chemical,) 5+ years work experience Ability to flex work in shifts as per manufacturing operation. This includes weekend on-call support and early/late work hours. Understanding of product quality, sensory, and food safety regulatory requirements Strong understanding of Continuous Improvement philosophy and tools Demonstrated mechanical aptitude, ability to apply engineering principles, and ability to troubleshoot. Demonstrated ability to apply the tools of statistics, problem solving and decision making. Demonstrated leadership and initiative, collaborative, good communication, influential presentation skills.

The ideal candidate will have a strong technical background in software development, possess strong communication skills, experience with complete software development lifecycle, proven experience working with SCRUM and other AGILE development methodologies, experience in reporting and end user support. Able to lead a team with strong people management skills, to deliver the value, expected from the team. The team manager is expected to define and implement both long term and short-term strategies, for the team, as per the overall organization strategy. Very good awareness on the process side, such as Scrum / Agile, or Scaled Agile Framework (SAFe) which is an added advantage, along with capabilities in Operational Excellence. The team manager shall be responsible for continuous development, appraisal, and career planning of team members, in line with the organizational requirements. Strategies shall be formulated for the team, to complement the value to be delivered, continuously. Processes shall be defined and implemented for the activities and deliverables. Ensure quality and timely deliverables, collaborating and coordinating with all concerned teams and organizations, both internal and external, as per the projects and products plans.

What you ll do: Youll join us in the Finance team, focusing on Accounts Payable (AP) as a Finance Controller. This role involves managing people, acting as a leadership point of contact, ensuring SME & AS compliance, and overseeing month-end closure reviews. Key Responsibilities: People Management : Lead and manage the AP team, providing guidance, support, and development opportunities. Leadership Point of Contact (PoC) : Act as the primary point of contact for leadership on AP-related matters, ensuring effective communication and collaboration. SME & AS Compliance : Ensure compliance with Subject Matter Expert (SME) and Accounting Standards (AS) requirements. Month-end Closure Review : Oversee the month-end closure process, ensuring accuracy and timeliness of financial reporting. Develop and implement effective AP processes and controls. Collaborate with cross-functional teams to resolve AP issues and improve processes. Provide strategic financial planning and analysis to support business decisions. Ensure accuracy and integrity of financial data and reports. Identify trends, risks, and opportunities through data analysis and provide recommendations. Present financial insights and recommendations to senior management. Stay updated on industry trends and best practices in finance and AP management. What you ll need: 8 - 12 years of experience in finance, with a focus on Accounts Payable (AP). Proven experience in people management and leadership roles. Strong knowledge of SME & AS compliance requirements. Expertise in month-end closure processes and financial reporting. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Ability to communicate complex financial concepts in a clear and concise manner. Strong stakeholder management and communication skills. Ability to build and sustain long-term relationships at all levels. Experience in managing and mentoring junior team members. Excellent organizational and time management skills. Ability to navigate ambiguity and use sound judgment in a fast-paced environment. Confidence in operating in an evolving environment, using data to inform decision-making.

Finance Controller at LTCI will be a highly collaborative Finance business partner. This is a people manager role and reporting into LTC CFO. Job Description About us: We re changing financial services, and we want you to join us. Were Lloyds Technology Centre*, a tech and data company located in Hyderabad, India. Were part of Lloyds Banking Group, a leading provider of financial services in the UK and the UKs largest digital bank, with more than 27 million customers and 21.5 million digitally active users. Lloyds Banking Group has set out a long-term growth strategy and has committed to 4 billion of incremental investment to 2026 to transform its digital offering. We re a key part of this growth strategy, seeking diverse, skilled people who can accelerate transformation and enhance digital experiences for customers. Finance Controller at LTCI will be a highly collaborative Finance business partner. This is a people manager role and reporting into LTC CFO. Key Responsibilities: End to end responsibility of controllership function at LTC which includes AP, FA and month close activities Day to banking operations including expatriate cash back to head office, Compliance with local statutory, direct & indirect tax requirements including regular tax payments (Advance tax, WHT & GST) and filing returns Ensure compliance with FCPA and other anti-corruption regulations, Interface with external and internal auditors to ensure all audits and filings are carried out properly, Business experience and ease to partner with business team to support the growth of India Centre Staff development and maintain a stable finance team Experience with Systems migration and digital transformation Personal Specification Qualifications & Experience: Minimum of 15 years of accounting and reporting experience with an MNC Well versed with all statutory requirements applicable to MNC GDCs Experience in ERP implementation and passion for digitization and automation Financial ERP systems and management reporting tools, Sound knowledge of India statutory and tax legislation People manager for at least 5 years Key Competencies: An ability to motivate others, particularly under tight deadlines, Excellent communication, negotiation, and presentation skills, Independent yet a team player, result-oriented, strong analytical skills, A strong drive for achieving results Demonstrate integrity and trust

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Preferred candidate profile Perks and benefits

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Preferred candidate profile Perks and benefits

. Able to handle multiple tasks in fast paced environment. . Able to handle calls tickets and emails. .Understands the long and short term strategy of the organization . Identifies the critical success factors from an HR perspective and formulates the strategy . Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements and provide insights . Sets standards through benchmarking/best practices . Partners with Business HR to facilitate high productivity achievement. . Ensures systems and processes support the Company strategy . Formulate/provide inputs for policies related to people management, attrition, deployment and development to build a positive and performance-oriented culture within the team . Able to handle escalations and take it to end-to-end closures . Provide inputs on process and system to the team members . Ensure compliance in line with company's policies and procedures . Will be responsible for managing fundamental HR processes in ERP . Adapts, modifies and updates administrative methodologies, practices and procedures

Job Requisition ID # 25WD89091 Position Overview The Manager, Customer Success will play a pivotal role in ensuring our customers achieve their desired outcomes while utilizing our products and services. This position requires a strategic leader who can mentor and guide a team of Customer Success Advisors in India, driving customer satisfaction, growth and retention through best practices and continuous improvement. This role demands a proactive individual who can drive our customer success initiatives forward in India, ensuring that our customers receive the highest level of service and support. If you are a leader with a passion for customer success and a track record of mentoring and guiding teams, we encourage you to apply. Responsibilities Hire, manage, mentor, coach, and develop a team of Customer Success Advisors in India Guide the team as they engage directly with customers through customer nurturing & planning interactions, data-driven triggered actions and reacting to inbound customer-initiated triggers Partner with leaders of Sales, Renewals, Technical Sales, the Channel Partner ecosystem, Technical Support, Client Services, and others to drive customer success motions and impact customer value, risk mitigation, activation, usage and growth Build and refine reporting processes as part of continuous improvement efforts Ensure CRM tools and Autodesk methodologies are leveraged to process and track onboarding and adoption Be the voice and advocate for Scaled CS in India Leadership discussionsand collaborate with the India Leadership Team to ensure that the CSAs have the local support to drive successful customer engagement Encourage innovation by exchanging new ideas to improve operational efficiency within Customer Success and supporting organizationsas well as coming up with digital customer success motions to enhance customer coverage Determine team measurement and rewards, and regularly report on team and individual contributor results to senior leadership Establish best practices, tool usage, and consistent reporting to track team KPIs Minimum Qualifications 8+ years of experience in Customer Success, Account Management, Sales and/or Marketing At least 3 years of people management experience with proven leadership expertise Coaching and mentorship skills Ability to prioritize, assign, and delegate tasks Expertise in change management Strong collaboration and coordination skills across multiple stakeholders Experience in creating and implementing customer success strategies Excellent communication and interpersonal skills Proven track record of driving customer satisfaction and retention Analytical mindset with the ability to interpret data and drive decision-making #LI-SV2 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site).

10+ years of experience in a Manager role, in BPM, IT & ITES industry. - Operations/People/Stakeholder Management - "Mortgage/BFSI US International Experience in BPO/BPM Mandatory" Watsapp (Anuj - 8249759636) for further details.

Executing flawless technical activities As the go-to person in all things technical, youll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, youll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. Youll also oversee the repair and maintenance of cooling and heating systems, plumbing and water supply, electricity and lighting fixtures, and other equipment and supplies. Moreover, youll be in charge of performing routine inspection, inventory and documentation of these systems. Providing sound leadership to boost results Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. Youll demonstrate this by overseeing our electricians and their scope of work. Youll also work closely with pretty much everyone across the board--from superiors to peers and subordinates. Aside from our internal teams, youll also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, youll monitor our maintenance activities, and produce daily and weekly summary reports on these activities. Sound like you To apply you need to have: Technical competence like no other Working for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industrys most brilliant minds. Having said so, the ideal candidate must be a degree holder with at least three years experience in the field. Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job.

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Preferred candidate profile Perks and benefits

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Preferred candidate profile Perks and benefits

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Role & responsibilities

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always. At TaskUs, leaders eat lastin other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. Thats probably why were ranked 40th on Glassdoors 2019 100 Best Places to Work list. A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, youve found it. We exist to make the worlds best companies better. We aim to have fun while doing it. So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: in a company like TaskUs, its more than just the KPIs if you want to solve business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients. As a Senior Operations Manager, you will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to his campaigns. You will also be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Along with this, you are also responsible for the regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. You will manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. What else? Well, you will also develop individual & team goals and implement a plan to carry out objectives. You will guide Operations Managers in a meeting of all team & individual goals. Along with this, you must ensure compliance with all established policies and procedures. You also need to also Assist the Operations Director in crafting operations procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: So, what is it were looking for? Well, since this is a Senior Operations Manager post, we need someone who already has the skills to even call themselves a Senior Operations Manager! In other words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitu Role & responsibilities Role & responsibilities