1198 People Management Jobs - Page 38

PFB the key responsibilities: Planning, Organizing & Monitoring end to end first mile and middle mile operations. Manages the manpower planning & shift rostering as per the load projections and productivity targets. Proper implementation of the policies and is a part of audit team to find gaps and implement solutions. Compliance to the SOPs and facility 5S. Monitoring vehicle connections, availability and ensuring timely unloading/loading of vehicles. Plan ad-hoc vehicle requirements based on load profile and coordinate with fleet. Facilitate communication and coordination with different teams (such as commercial, security, fleet, last mile). Driving the metrics in their respective functions (inbound operations, outbound operations, floor operations, quality metrics, first mile metrics). HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor *Candidate should be flexible to work in shifts* *6 days working*

PPC Head, Cold Rolling Mill (Ludhiana, Punjab) Job Specification: - Diploma/B. Tech in Mechanical/Metallurgic Experience 15+ Years Age Bracket 40-45 Years Preferred Industry-Cold Rolling Mill Key Skills- Knowledge and working in SAP Hana Position Summary: The PPC Head will be responsible for the planning, scheduling, and controlling of production in the cold rolling mill. The role involves optimizing production efficiency, ensuring on-time deliveries, and aligning plant capacity with customer demands while minimizing waste and downtime. Key Responsibilities: Production & Capacity Planning Develop and implement production schedules for cold rolling lines, annealing, skin passing, and slitting lines. Evaluate production constraints, adjust workloads, and optimize equipment utilization. Maintain production plans aligned with sales forecasts and customer requirements. Monitor work-in-progress (WIP), finished goods inventory, and raw material availability. Material & Resource Management Coordinate with procurement for timely availability of raw materials, including hot-rolled coils and other inputs. Maintain an optimum inventory level for raw material and finished goods. Monitor equipment and tooling availability for uninterrupted production. Execution Monitoring & Control Track daily production output, quality, and downtime. Identify bottlenecks, analyze root causes, and implement corrective and preventive measures. Maintain close communication with production, quality, and maintenance teams. Delivery & Dispatch Ensure on-time order execution and dispatch as per sales and customer requirements. Maintain shipment planning and review logistics constraints. Cost Optimization & Efficiency Analyze production data to reduce waste, delays, and resource utilization. Suggest and implement process improvements for enhanced efficiency and cost optimization. People Management Lead the PPC team, ensuring effective work distribution, role clarity, and accountability. Train and mentor staff for skill development and performance improvement. Reporting & MIS Prepare daily, weekly, and monthly production and efficiency reports. Maintain dashboards for order status, delays, bottleneck areas, and inventory status. Provide actionable inputs to management for strategic planning and decision-making. Interested candidates may share cv at dinesh.kumar@avonispat.com

Hi, PFB the key responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Liaise with Customer support teams to resolve client specific escalations and issues. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor *Candidate should be flexible to work in shifts* *6 days working*

Job Responsibilities: Lead the comprehensive hardware development lifecycle for high-voltage traction inverters (800V-1200V) specifically designed for next-generation electric trucks and buses. Conduct thorough worst-case analysis and failure analysis to ensure the robust reliability of hardware designs. Create and continuously monitor detailed project plans to ensure the timely and budget-compliant execution of the entire hardware project scope. Ensure stringent compliance with relevant industry processes and standards, including ISO26262, ISO7637, and CISPR25 . Provide regular and comprehensive status reporting to the Technical Project Manager and the Head of Automotive Hardware Development. Background & Skills: Master's degree or equivalent in Engineering. Proven People Management experience . Decisive and proactive individual with excellent communication skills at all levels of the organization. Relevant educational background and professional experience from a similar role in hardware engineering, preferably within the automotive or power electronics sector. Highly motivated by driving continuous improvements in processes and product development.

Manage end-to-end recruitment, onboarding, & retention strategies Employee relations, conflict resolution & grievance management Performance management processes, including goal setting & appraisals Develop and implement HR policies & initiatives Required Candidate profile Ensure compliance with labor laws, company policies & HR best practices Support compensation, benefits administration & payroll processing Analyze HR metrics to improve workforce planning & decision

To lead and manage the Order to Cash (OTC) operations for a global service delivery function, ensuring smooth execution of order processing, billing, cash application, credit, collections, and dispute management. This role includes overseeing process compliance, driving performance improvements, handling escalations, and enabling operational excellence aligned with global KPIs and SOX/statutory guidelines. Key Responsibilities Operational Excellence Monitor daily contract entry and issuance to ensure adherence to global KPIs across all value chains. Drive process performance, resolve critical operational issues, and act as a strategic problem solver. Guide the team to manage daily OTC transactions (Order Mgmt, Billing, Credit, Collections, Disputes, Cash Apps) efficiently and compliantly. Lead and execute well-defined control processes including SOPs, process maps, and dashboards. Ensure SOX and other statutory/audit requirements are met with clean audit trails. Perform month-end checks and ensure timely resolution of accounting queries and reporting issues. Team Leadership & Development Build domain knowledge within the team and develop Subject Matter Experts (SMEs). Act as the escalation point for complex customer issues and provide strategic resolutions. Monitor team KPIs, coach for performance improvements, and manage resource allocations and leave planning. Develop succession planning, identify training needs, and support ongoing team capability building. Provide knowledge-sharing sessions, encourage talent retention, and promote collaboration across the team. Stakeholder Management Act as a liaison between business units, finance, customers, and leadership. Ensure effective communication of service-level performance, exceptions, and month-end progress. Manage governance meetings, report SLAs, KPIs, and ensure high service standards are consistently met. Continuous Improvement & Reporting Drive and support Lean / Six Sigma / Automation initiatives for process transformation. Prepare and publish monthly reports, dashboards, and scorecards for leadership and stakeholders. Identify patterns in data and propose solutions based on root cause analysis and trend identification. Stay aligned with industry-leading practices and promote digitization within the OTC function. Ensure usage and optimization of reporting tools like Power BI, SharePoint, and Power Automate. Key Competencies Behavioral Proactive problem-solving and decision-making aligned with Bunge's global strategy. Resilient, adaptable, and able to thrive in dynamic, evolving environments. Ability to lead through influence and collaborate across cross-functional teams. Customer-centric mindset and a passion for delivering superior service. Technical Solid understanding of end-to-end OTC lifecycle: Order Management, Billing, Credit, Collections, Disputes, Cash App & Compliance. Strong proficiency in SAP, Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). Experience with workflow & reporting tools: Power BI, Tableau, SharePoint, Power Automate. Strong analytical thinking and data interpretation skills. Experience working in a Shared Services / BPO setup is preferred. Education & Experience Bachelor's or Master's degree in Commerce, Business, or Finance (B.Com, M.Com, MBA or equivalent). 68 years of relevant experience in managing end-to-end OTC service delivery. Prior experience in FMCG, Commodity, or Trading industry is an added advantage. Lean Six Sigma (Green Belt/Black Belt) and Project Management skills preferred.

To lead and manage the Order to Cash (OTC) operations for a global service delivery function, ensuring smooth execution of order processing, billing, cash application, credit, collections, and dispute management. This role includes overseeing process compliance, driving performance improvements, handling escalations, and enabling operational excellence aligned with global KPIs and SOX/statutory guidelines. Key Responsibilities Operational Excellence Monitor daily contract entry and issuance to ensure adherence to global KPIs across all value chains. Drive process performance, resolve critical operational issues, and act as a strategic problem solver. Guide the team to manage daily OTC transactions (Order Mgmt, Billing, Credit, Collections, Disputes, Cash Apps) efficiently and compliantly. Lead and execute well-defined control processes including SOPs, process maps, and dashboards. Ensure SOX and other statutory/audit requirements are met with clean audit trails. Perform month-end checks and ensure timely resolution of accounting queries and reporting issues. Team Leadership & Development Build domain knowledge within the team and develop Subject Matter Experts (SMEs). Act as the escalation point for complex customer issues and provide strategic resolutions. Monitor team KPIs, coach for performance improvements, and manage resource allocations and leave planning. Develop succession planning, identify training needs, and support ongoing team capability building. Provide knowledge-sharing sessions, encourage talent retention, and promote collaboration across the team. Stakeholder Management Act as a liaison between business units, finance, customers, and leadership. Ensure effective communication of service-level performance, exceptions, and month-end progress. Manage governance meetings, report SLAs, KPIs, and ensure high service standards are consistently met. Continuous Improvement & Reporting Drive and support Lean / Six Sigma / Automation initiatives for process transformation. Prepare and publish monthly reports, dashboards, and scorecards for leadership and stakeholders. Identify patterns in data and propose solutions based on root cause analysis and trend identification. Stay aligned with industry-leading practices and promote digitization within the OTC function. Ensure usage and optimization of reporting tools like Power BI, SharePoint, and Power Automate. Key Competencies Behavioral Proactive problem-solving and decision-making aligned with Bunge's global strategy. Resilient, adaptable, and able to thrive in dynamic, evolving environments. Ability to lead through influence and collaborate across cross-functional teams. Customer-centric mindset and a passion for delivering superior service. Technical Solid understanding of end-to-end OTC lifecycle: Order Management, Billing, Credit, Collections, Disputes, Cash App & Compliance. Strong proficiency in SAP, Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). Experience with workflow & reporting tools: Power BI, Tableau, SharePoint, Power Automate. Strong analytical thinking and data interpretation skills. Experience working in a Shared Services / BPO setup is preferred. Education & Experience Bachelor's or Master's degree in Commerce, Business, or Finance (B.Com, M.Com, MBA or equivalent). 68 years of relevant experience in managing end-to-end OTC service delivery. Prior experience in FMCG, Commodity, or Trading industry is an added advantage. Lean Six Sigma (Green Belt/Black Belt) and Project Management skills preferred.

This position will be responsible for service delivery management and transformation of the Customer Service & Sales Support function from BBS MOH. The individual will lead a team engaged in service delivery, controls adherence, and period-end closing & reporting across various regions (BEMEA/BAS/BNA). The role includes identifying improvement or automation opportunities and driving digitalization initiatives across the function. An ideal candidate is a proactive, deadline-driven task manager with strong process improvement skills, motivated by impact and dedicated to delivering exceptional customer service. Empathy and a deep understanding of client needs are essential. Main Accountabilities: Operational Leadership and Team Management Oversee the end-to-end customer service & sales order process ensuring accuracy, timeliness, and efficiency Collaborate with sales, logistics, and finance teams to align priorities, timelines, and product availability Monitor order volumes, identify bottlenecks, and implement corrective actions to improve cycle times Develop and enforce SOPs for the Customer Service & Sales management process Ensure service excellence across global teams while meeting/exceeding KPIs and SLAs Manage budgets and optimize resources Lead strategy and resolution process for customer claims Drive cross-functional resolution of claims involving multiple departments Streamline claims resolution to reduce frequency and business impact Customer Support & Guidance Oversight Monitor team performance to ensure timely and professional handling of customer concerns Serve as escalation point for complex issues Ensure consistent, expert financial guidance and communication to clients Strategic Account Management Ensure high-value clients and at-risk cases receive strategic attention Develop customer retention strategies to reduce churn Collaborate to improve satisfaction through cross-functional initiatives Lead process optimization across CS & Sales functions Drive automation, AI, and digital tools in order and claims management Design and lead change management strategies Foster collaboration with global teams and clients for transformation initiatives Reporting & Performance Metrics Provide dashboards and reports on performance, satisfaction, and outcomes Analyze key metrics to evaluate customer health, identify risks, and align with business goals Customer-Centric Approach Demonstrate passion for client success and service excellence Show empathy and patience when dealing with financially challenged clients Build and maintain open, trusting client relationships Provide performance updates and strategic insights to leadership Act as a trusted advisor on customer operations and satisfaction Key Competencies: Global mindset: Adapt to cultural nuances and global practices Customer-centric approach: Prioritize and anticipate client needs Transformational leadership: Drive change and foster innovation Resilience: Navigate complex and dynamic business environments Knowledge and Skills: Behavioral: Make decisions aligned with global strategy and financial goals Build and influence cross-functional relationships Communicate compellingly and mobilize teams Develop talent and cultivate a performance-oriented culture Technical: Deep knowledge of end-to-end OTC process Expertise in SAP and Order to Cash processes Experience with process transitions and transformations Proficient in reporting tools: Advanced Excel, SharePoint, Power BI, Tableau (preferred) Familiarity with Salesforce and automation tools Collaborative mindset to work with other BBS team managers Education & Experience: Bachelor's degree in Business Administration, Supply Chain Management, or related field MBA or equivalent (preferred) 812 years of experience in Customer Service & Sales Support, Shared Services, or BPO Minimum 5 years in a senior leadership role Proven ability to lead large teams and manage cross-functional transformation initiatives Deep understanding of supply chain, logistics, and customer operations Experience in Shared Services Center setup (preferred) Domain expertise in Customer Service & Sales Support (end-to-end OTC) Six Sigma GB/Black Belt, Project Management, and People Management skills

Roles and Responsibilities: Act as the single point of contact for the delivery of facilities management services to the client Manage the delivery of the facilities management services to the clients facilities under JLLs management. Develop and maintain a detailed understanding of the clients business and the implications for JLLs service delivery. Liaise regularly with the client on facilities management issues Drive client-specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc. Manage the teams to ensure the maintenance and upkeep of the facilities. Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable. Establish consistency in the monthly reporting in the country. Prepare a regional monthly management report to the satisfaction of the client. Review and report against agreed SLA and KPIs. Be responsible for the management of the team e.g. recruitment, performance assessment etc. Actively manage the professional development of all direct reports. Prepare and implement a Succession Plan for the country account. Relationship management and liaison with Client business managers, Building Management. Act as the single point of contact for the delivery of facilities management services to the client Develop and maintain a detailed understanding of the clients business and the implications for JLLs service delivery. Liaise with the respective countries in addressing specific regional and local activities. Manage the delivery of the facilities management services to the clients facilities under JLLs management. Liaise regularly with the client on facilities management issues. Implement regional JLL initiatives such as Mandatory Account Deliverables (MAD), Ops AIDE Audit, training programmes and other initiatives as appropriate. Drive client specific initiatives such as savings targets, energy management, benchmarking, sustainability, etc. Manage the teams to ensure the maintenance and upkeep of the facilities. Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable. Establish consistency in the monthly reporting in the country. Prepare a regional monthly management report to the satisfaction of the client. Review and report against agreed SLA and KPIs. Be responsible for the management of the team e.g. recruitment, performance assessment etc. Actively manage the professional development of all direct reports. Prepare and implement a Succession Plan for the country account. Relationship management and liaison with Client business managers, Building Management. Facilities Management Oversee, supervise, and manage the following services: Help Desk and Customer request management. Cleaning, pest control, and implementation of the Housekeeping Rules. Facilities data collection and reporting. Provision of various management information such as space utilization; cleaning standard survey; user satisfaction survey. Vendor management, Incident Reporting, Seat Management/Seat Allocation. Move management and minor project works support. Engineering Management A preventive maintenance program of Client owned equipment; Reactive maintenance tasks of Client owned equipment. Ensure that statutory compliance is adhered to and that relevant certificates and periodic inspections are conducted; Monitor the quality assurance of all maintenance tasks. Attend to emergency trouble shooting and repairs, including preparation of Incident Reports. Input change requests for maintenance for approval. Assist in the energy utilization study, Utility management Produce monthly reports regarding energy consumption, downtime, consumables usage etc.; Procurement and Vendor Managemen t Ensure vendors are well-managed, delivering services on time and within budget Ensure that vendor procurement processes (Sourcing, Negotiation, Vendor empanelment) comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practices. Conduct yearly suppliers Performance Evaluation (SPE). Contract Management Plan and manage all contracts to ensure that they are professionally delivered at the right costs Ensure expiry of contracts is well-monitored and re-procurement is initiated if needed Ensure contracts are continuously assessed to deliver best value to the client People Management Management of sourcing, hiring, training and backfill process for all staff. Periodic Training & Development. Build and maintain high staff morale, work ethics. Finance Management Budgeting, forecasting, and Reporting,

We are seeking a highly skilled People Analytics Specialist to join our team. In this role, you will be responsible for analyzing, maintaining and improving the integrity of HR data in our Workday system. You will collaborate with HR and other functional teams to identify and troubleshoot data issues, generate meaningful insights, and develop reports and dashboards to support decision-making. The successful candidate will have a deep understanding of Workday HR modules, strong analytical skills, and experience in manipulating and presenting complex data sets. Key Responsibilities Analyze HR data in to ensure accuracy, completeness, and consistency Identify and troubleshoot data discrepancies and work with HR and functional teams to resolve issues Develop and maintain reports and dashboards in Workday to support HR and business leaders in making data-driven decisions Partner with HR and functional teams to gather requirements for new reports and dashboards, and design solutions that meet their needs Develop and maintain data quality checks and audits to proactively identify and address data issues Develop and maintain data dictionaries, process documentation, and training materials to ensure consistent and accurate data management practices Conduct ad-hoc analysis and data modeling to support HR and business initiatives Continuously monitor and improve HR data processes and systems to ensure efficient and effective data management Qualifications: 2+ years of experience in Workday Reporting and Analytics Strong analytical and problem-solving skills, with experience in data manipulation and visualization Knowledge of HR data governance principles and best practices Strong communication and interpersonal skills, with the ability to build relationships with cross-functional teams Self-starter with the ability to manage multiple priorities and work independently in a fast-paced environment High attention to detail and accuracy Knowledge in Power BI is a plus

Job Overview The incumbent will be responsible to analyze financial and management information, prepare business plan, provide tools for strategic decision making, plan and evaluate new business proposals, handle daily MIS, assist Business Headsto ensure that business decisions are directed to meet financial goal, ensure financial hygiene in business verticals, effective distributor management & manage internal controls & processes including audits Key Stakeholders: Internal Sales Team, Marketing, HR, Operations, Supply chain, Sales IT & Analytics, Strategic Marketing, R&D Key Stakeholders: External Retail Outlets, Distributors, Customers, vendors Reporting Structure Vice President- Finance Experience Minimum 8 to 10 years of post qualification experience in OTC, FMCG , Ecommerce companies 2 to 3 years of exposure in support ecommerce function Good knowledge of financial/business processes Should have experience in managing distributors / marketplace accounts / quick commerce accounts / other customers Experience in SAP FICO module Experience in Automation Good interpersonal skills, good analytical skills Proficient in Excel , PowerPoint (mandatory) Financial Analysis and Reporting Issue, timely and accurate reports on receivables, in prescribed format, after obtainingexplanations from Sales for outstanding amounts beyond the norms, overdue outstanding, etc.Analyze and disseminate various business indicators through reports like variance analysis,trend analysis, etc.Prepare the detailed financial and budgetary plans for the Business within the broad planningdirectionTrack provisions and spends against budgets for Ecommerce businessApprove claims from ecommerce distributorsEnsure that all risks and opportunities are taken into account during planningChallenge the expense levels and suggest alternatives to ensure better use of budgetarydiscipline, cost reduction & introduction of new productsReport on exceptions in discounts, credit notes along with corrective actions, initiating variousideas on its reductions.Provide knowledge support to the Financial Accounting teamMaintaining and regulate product price control, ensuring GST, DPCO and other financialregulatory compliances.Maintain credit control as per credit policy Scrutiny of new distributor appointments, accountsreconciliationsCo ordination with CFA for ensuring proper accounting of sale returns, discounts, schemes,credit notes, chq bounce etcHandling the statutory audit and Internal audit of the business;Coordinating with Zonal & Area sales teams for sales related MIS.Developing, maintaining/establishing of the internal control system;Liaisoning with internal stakeholders like GBSS to ensure correct accounting of entries; on timepayment to vendors Maintain Systems and provide information support Establish and maintain Systems and Controls, Which verify the integrity of all systems, Processand data, and enhance the divisional value.Support information requirements for decision making by ensuring documentation and robustsystemMaintain an enterprise wide analytical MIS pack which helps the Senior Management inmonitoring the key KPIs across the business Demonstrate Business Acumen and Strategic capability Plan key business initiatives for the Company to achieve projected KPIs by providing strongsupport to the managementTo actively spot key trends, opportunities and performance levelsProvide directions to the business through strong risk management and information systemAssist Business Head in ensuring that business decisions are directed to meet financial goalAnalyze viability of new business opportunityInteract with other departments in supporting business decisions. People Management and Development Lead, recruit, grow and retain high caliber talent to build competent teams.Empower team members to move across existing opportunities and take on responsibilitiesindependently Responsibilities Financial Analysis and Reporting Issue, timely and accurate reports on receivables, in prescribed format, after obtainingexplanations from Sales for outstanding amounts beyond the norms, overdue outstanding, etc.Analyze and disseminate various business indicators through reports like variance analysis,trend analysis, etc.Prepare the detailed financial and budgetary plans for the Business within the broad planningdirectionTrack provisions and spends against budgets for Ecommerce businessApprove claims from ecommerce distributorsEnsure that all risks and opportunities are taken into account during planningChallenge the expense levels and suggest alternatives to ensure better use of budgetarydiscipline, cost reduction & introduction of new productsReport on exceptions in discounts, credit notes along with corrective actions, initiating variousideas on its reductions.Provide knowledge support to the Financial Accounting teamMaintaining and regulate product price control, ensuring GST, DPCO and other financialregulatory compliances.Maintain credit control as per credit policy Scrutiny of new distributor appointments, accountsreconciliationsCo ordination with CFA for ensuring proper accounting of sale returns, discounts, schemes,credit notes, chq bounce etcHandling the statutory audit and Internal audit of the business;Coordinating with Zonal & Area sales teams for sales related MIS.Developing, maintaining/establishing of the internal control system;Liaisoning with internal stakeholders like GBSS to ensure correct accounting of entries; on timepayment to vendors Maintain Systems and provide information support Establish and maintain Systems and Controls, Which verify the integrity of all systems, Processand data, and enhance the divisional value.Support information requirements for decision making by ensuring documentation and robustsystemMaintain an enterprise wide analytical MIS pack which helps the Senior Management inmonitoring the key KPIs across the business Demonstrate Business Acumen and Strategic capability Plan key business initiatives for the Company to achieve projected KPIs by providing strongsupport to the managementTo actively spot key trends, opportunities and performance levelsProvide directions to the business through strong risk management and information systemAssist Business Head in ensuring that business decisions are directed to meet financial goalAnalyze viability of new business opportunityInteract with other departments in supporting business decisions. People Management and Development Lead, recruit, grow and retain high caliber talent to build competent teams.Empower team members to move across existing opportunities and take on responsibilitiesindependently Qualifications CA

Job Description Technical Lead Manager: Requirements: • Oversee and provide technical direction and leadership for a team of Java developers • Oversee Architectural decisions, testing and quality assurance. Good at problem solving and challenges Assist in evaluating and recommending new technologies • Create/Review component designs & builds to ensure compatibility with the end-to-end system design. • Provide guidance and feedback to others to strengthen specific knowledge/skill areas • Implement, maintain, and support development processes and methodologies • Ensure that program and code quality is of the highest standards • Endurance that programs and code meet security standards and comply with corporate policies • Oversee, maintain, and support the production, staging, and testing environments • Develop and maintain consistent documentation practices and standards • Capture and report quality metrics Responsibilities • Develop and maintain high-performance, scalable, and robust applications • Strong knowledge of the Java (core and framework), Spring, Spring MVC, Tomcat, Hibernate, Git, and Maven • Actively participate with technical delivery teams and contribute to code reviews, architecture reviews, and design discussions • Self-starter, able to work independently and as member of an agile team • Responsible for deployment co-ordination & quality deliverable. • Accountable for the delivery of work of his/her team. Requirements: • 14+ years of experience in software design, development and operation of large scale distributed systems • B.Tech/BE or M.Tech/ME/MCA/M.Sc. preferably in Computer-Science • A hands-on technologist with 5+ years of experience in Java based technologies, Micro-services architecture, CI/CD pipeline. Java, Spring Boot, SQL/Postgres/Oracle, AWS Cloud, DevOps, Microservice Architecture, Agile, Git, Github, Angular, People management • Java 8, Spring, Angular 18, Hibernate, REST APIs, Junit, Oracle/SQL/ PL SQL, Linux, Shell Script, JMS, MQ • Jira, Confluence, Git, Maven, Teamcity/Jenkins, Artifactory • Experience working in an Agile/DevOps environment • Strong analytical and design skills • Proficient communication skills (written/verbal)

Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Role & responsibilities Impact on the Business Process transactions and produce deliverables that ensure the realisation of pre-determined delivery timeline: Perform the Investment Operations activities effectively and efficiently with support provided to all MSS offices Assist with line manager to maximise system usage and when gaps are identified, drive procedural and system changes Able to work under pressure and within set time frames Accountable for own day-to-day performance and meeting tight deadlines. Perform securities processing functions in a timely and accurate manner Perform trade matching, coordinate booking and exception checking Identify and resolve trade discrepancies with brokers/clients Engage with brokers and custodians to resolve issues around unmatched, failing or failed trades Assist with line manager in reducing the number of trades that require amendment by our client traders or rejection to the Brokers Delivery transformation activities to SSOs . Perform securities processing functions accurately within agreed timescales & in accordance with procedures & controls Prioritise competing demands & deadlines effectively making full use of all available resources Document business requirements & procedures Assist with line manager to ensure seamless new clients take on Ensure all securities settlement instructions are matched by the custodian with the broker and support amendments to cancellations and rebooking trades To monitor the settlement status through receiving the Pre and Post settlement report from custodians; perform investigation whenever necessary Adhere to compliance standards and Group Policies/Procedures and apply Anti-Money laundering and KYC criteria to work processes Ensure prompt resolution of all reconciliation items, providing clear, concise & relevant documentation to support outstanding items. Ensure prompt investigation and resolution of unmatched trades and pending mismatches Ensure timely & accurate processing of collateral margin calls Escalation of disputes in line with client SLA Ensure successful delivery of Transformation projects Customers / Stakeholders Provide expert advice, guidance, query handling to meet client needs and expectations Maintain effective inter-departmental and external communication Maintain on-going good working relationship with clients, prime brokers and clearing brokers Communicate actions to the relevant parties (e.g. Client Dealer Support, Vendors, Brokers and Custodians etc.) Communicate with SSO management and staff Ensure the realization of client service agreement. Maintain zero rate of complaint and error Appropriate use of communication channels and oral & written communication is clear, concise & relevant Make good judgement calls on the appropriateness of action to resolve servicing problems & complaints Provide feedback to line manager on broker and custodian performance Provide feedback to SSOs in respect of Transformation Activities Leadership & Teamwork Establish good internal working relationship and identify individual training needs Take ownership of tasks/issues and ensure these are all followed through to completion. Provide cover for other team members in their absence, be available as first level of escalation and support for queries from internal departments and external contacts Prioritize and set own work deadlines Conduct training to new joiners coupled with on the job coaching and assess individuals training priorities Co-operate to deliver an effective and efficient task allocation within the team Escalate any issues to line manager Operational Effectiveness & Control Run the operation in adherence to internal procedures, key controls and risk prevention measures Ensure that the current procedures and checklists comply with the requirements of Audit, FIM, external regulators and Operations Risk and Control. Adhere to predefined procedures and compliance requirements in daily operation Re-assess continually the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructures and the impact of new technology Avoid business risks arising from errors/omissions when placing trades Timely reporting/escalation of risks/issues to relevant parties with appropriate remedial action No dispensations of FIM/compliance requirements Preferred candidate profile

What You'll Be Doing: Compliance Management: Oversee and ensure all sites meet building compliance standards in line with regulatory requirements, internationally accepted best practices, and internal systems. Documentation & Filings: Assist in preparing documents and ensuring timely registration, renewal, and amendments under various acts by the Building Compliance Team. Inspections & Closure: Attend inspections and ensure timely closure of any observations with proper documentation. Site Coordination: Act as a central point of contact for the site team, resolving operational queries related to compliance. Legal & Regulatory Updates: Stay informed about legislation amendments and notifications, and provide legal opinions on new or revised legislations. Record Keeping: Ensure the site team maintains statutory records, notices, and returns accurately and on time. Display Requirements: Ensure notice board displays are in compliance with labor laws. Reporting & Communication: Ensure timely submission of all reports from sites, including MIS and related reports to stakeholders. You'll also be responsible for timely responses to emails, occupant concern resolution, and circulation of meeting minutes. Business Development Support: Support JLL's emerging business by sharing leads of works undertaken at the sites. Team & Self-Development: Actively participate in self-development through training tools and foster a culture of appreciation within the team. JLL Initiatives: Take part in and drive JLL initiatives such as Diversity & Inclusion (D&I), Corporate Social Responsibility (CSR), and Safety Week. Culture & Values: Imbibe and promote JLL's culture and values in all aspects of your work. Team Support: Support the Key Account Director in people performance evaluation/assessment and succession planning for the team. Ad-hoc Tasks: Undertake any other tasks or responsibilities assigned by management. What We're Looking For: Analytical & Meticulous: You have a keen eye for detail and possess strong analytical and problem-solving skills. People Management: You are adept at understanding and managing people dynamics, which is central to this role. Experience: A Degree/Diploma or equivalent with a minimum of 7 to 8 years of work experience in building compliance within the Facility Industry, Real Estate, Hotel, or Construction Industry.

Skills required: Bachelor's degree or higher in computer science, engineering, or related field 12+ years of professional experience in IT, with a focus on DevOps, infrastructure, Public Cloud, and software development. 5+ years of people management experience. 5+ years of hands-on experience in cloud platforms (AWS/Azure required). Certification is a plus. Proven experience in leading and managing DevOps teams. Hands-on experience with Cloud (Public & Private) cost optimization. Experience operating complex multi-datacenter, multi-cluster environment and a strong understanding of multi-tenancy and security. Experience in implementing Disaster Recovery and Business Continuity. Advanced experience with enterprise-level software delivery and release management practices. Delivery experience in solutioning, implementing or migrating enterprise workloads to Public Cloud. Knowledge of emerging technologies, various platforms, tools and products and their respective applications. KNOWLEDGE & SKILLS Strong analytical and problem-solving skills Strong technical leadership, leading by example, exhibiting patience and determination. Strong knowledge of SDLC, DevOps principles, practices, and methodologies. Ability to create structure and drive progress with an action-orientation/drive must thrive in an ambiguous/dynamic environment. Deep understanding expertise of major public cloud platforms (AWS, Azure, GCP), architecture, and engineering at scale Strong experience with DevOps technologies, cloud-based provisioning, monitoring, and troubleshooting in AWS/Azure. Expertise in containerization and orchestration tools (e.g., Docker, Kubernetes). Proficiency in Config Management, IaaC and scripting using Chef/Ansible, Terraform, Shell, PowerShell, and/or Python. Solid understanding of networking concepts (Routing, DNS, Load Balancing, Firewall), including CDN. Ability to manage large Cloud infrastructure operations including inventory and Cloud cost management. Expert in Capacity Planning Design, Cost optimization, and Effort estimations. Knowledge of latest security best practices (OWASP, CBE, NIST, etc.), and good understanding of security protocols (TLS, OAuth, etc.). Expertise in designing HA, DR, Backup, and retention architectures on cloud platforms. Primary responsibilities: Strategizing, designing, and implementing highly secure, performant & efficient solutions on Azure Cloud. Understand and recommend the right Cloud services (IaaS, PaaS, or SaaS) for the business applications. Security Hardening of cloud infrastructure application/web server against known/unknown vulnerabilities. Leverage CI best practices and tooling of Azure Cloud. High Availability & Reliability: Design and implement fault-tolerant systems with a focus on MTTR, MTBF, and HA/DR principles. Infrastructure as Code (IaC): Drive automation using Terraform, Ansible, PowerShell, or other IaC tools to deploy and manage infrastructure. Cloud Monitoring & Observability: Architect and implement end-to-end monitoring and logging solutions (e.g., Azure Monitor, Zabbix, Grafana). CI/CD Enablement: Champion DevOps best practices including automation of build, test, and deployment processes using modern CI/CD tooling. Build, train, and develop a team of DevOps engineers, providing cultural, technical, and hands-on leadership. Establish Cloud onboarding to ensure project is onboarded into proper landing zone within the cloud. Enable Cloud architecture and engineering to validate architectural patterns. Cloud Governance & Compliance: Collaborate with security and compliance teams to ensure environments align with internal and external regulatory requirements Enable Agility in code velocity and supportability (CI/CD pipelines). Enable efficiency in SDLC processes, by adopting best in class tools and practices. Establish a wholistic governance strategy to balance ownership and autonomy against reliability. Develop, motivate, empower, and evaluate individual contributors and grow their professional, leadership, and technical skills. Enhance and develop a culture of trust and commitment to impact how we run internal business systems and services.

About Role The role - will be the part of The Finance Business & Technology (FBT) organization is modernizing and digitizing finance activities. Within FBT, the Financial Planning and Analysis (FP&A) team plays a critical role in driving end-to-end process control and compliance. The FP&A team is instrumental in delivering best-inclass financial insights and analysis to support business decisions, while also chipping in to the standardization of our processes and driving operational excellence. By joining the FP&A team, you will be part of a group that brings additional value to the organisation through innovative financial strategies and solutions. What you will need to be successful: • Business/Finance or Engineering Discipline Degree level or equivalent • Preferred education/certifications: Masters Degree or post-graduate qualification in a finance discipline e.g. MBA, CA • Minimum years of relevant experience : • 15 years of relevant post degree experience in financial reporting, budgeting and forecasting in an Oil and Gas business or experience in industries such as Retail, Asset-based business, Manufacturing, and Logistics Must have experiences/skills: • Deep knowledge of planning, performance management & control processes. • Deep Analysis and Insight capability: The ability to provide critical thinking to address sophisticated situations, balance conflicting interests, and prioritize the interests of the organisation. High level of eye for business. • Strategic direction: Embracing strategic direction and influencing key collaborators to gain agreement. • Building capability: The ability to build capability, influence beyond formal reporting lines, and coach a diverse team to drive high performance. Empowering teams: Empowering teams to deliver by providing clear expectations and effective support. • Collaboration: Collaborating within the FP&A team and inspiring colleagues to understand and contribute to the team's strategic direction • People leadership: A passion for people leadership, inspiring and motivating people to deliver results, with experience in leading others being essential. • Inspiring change: Proven track record to motivate change within the organization Role & responsibilities: : . The Cost Performance Senior Manager is a highly skilled and experienced leader responsible for overseeing a team that handles cost and capital performance reporting, communicating performance insights to senior leadership. The Business Performance Senior Manager leads a team of finance professionals, delivering end-to-end cost management services, including capital expenditure for the Oil & Gas upstream business. This role involves managing all aspects of cost and capital budgeting and forecasting, performance management and control activities. Key accountabilities include leading the team to develop actionable performance insights to improve decision making, managing conflicting priorities whilst managing expectations of collaborators effectively. In addition, the role supports the senior management in driving business performance and leads interventions to ensure cost targets are met. Strong collaborator leadership skills are essential for establishing relationships with local business leadership and other FP&A teams and successfully prioritizing conflicting priorities for the team. The incumbent would be potentially required to work under alternative shift arrangements to ensure appropriate overlap hours with European or British time zones. What you will deliver • Strategic planning: Cross-team integration: Leadership , Standardization and Process Optimization: Performance Management: Risk, Control, Compliance: ,

Who have managed 8–10 people team, 5K+ invoices/month, AP KPIs, month-end close, vendor master, PO, FAR & audits. Pro in ERP (Oracle preferred), MIS, accounting, controls. Required Candidate profile * 6–12 yrs exp * Need CA Inter/ICWA/MBA * MS Office * Very good at stakeholder management

Job Role Responsible for management of the Inbound teams for Liabilities/Assets or Cards Partnering & collaborating with sponsoring business Verticals for new mandates Meeting Budgeted Productivity and Cost to Income ratios as per Service level agreements with Principals. Ensuring superior service & sales delivery for a range of diverse financial services in a highly quality focused and challenging environment. Strategize and implement procedures and policies to ensure high quality customer experience. Ensuring strict adherence to the internal control & monitoring processes for ensuring timeliness, quality and standards as per the bank requirements. Maximization of opportunity arising out of the customer engagement at CEC and creation of requisite efficient workflows. Graduate or MBA Experience in Customer Service atleast 5 yrs+, with an overall experience of around 12-15 years Contact center exposure in a banking / credit cards skill preferred. Experience in managing large teams (300+ FTEs) Knowledge of Contact Center IP platforms. Advanced people management and leadership skills Broad product and industry awareness Ability to persuade, influence and negotiate effectively at all levels within the organization. Excellent sales track record for liability, asset and TPP sales through different channels. Good communication & Interpersonal Skills. Eye for details. Presentation skills

Job Profile : Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of Speed, Scale and Skill. Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service Closely work with credit team for managing client expectation and effective risk management Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others Strong oral and written Communication Relationship Management Skill l HDFC BBG RM of grade E2 and E3 are preferable.

Role & responsibilities Overall Experience Min of 10-12 years Managerial Experience – Minimum of 4-5 years Communication – Excellent communication skills Lease abstraction experience – Should have good working experience in lease abstraction Additional and add-on skills – CAM Reconciliation (Seasonal) / CAM Audit/Property accounting. Database experience – Should have proficient knowledge in Yardi and other databases like Visual Lease, Prolease, HF, etc. Client Communication – Should have good experience in handling customers in US directly. Other skills – Team handling skills, project management, tool development activity, internal communication with other stake holders.

Job description Role & responsibilities Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff personal and corporate advancement through career development, training programs and other resources as required for professional advancement. Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workflows to ensure timely and accurate processing and efficiencies, reporting, ad-hoc research, pre-onboarding tasks, data entry, quality control, audit functions and other tasks completed to support business needs. Partners with leadership across supported business units to communicates pertinent information and identify opportunities to enhance service provided to supported business units. Participates in and leads special projects at the request of management to provide supported managers with more time and better information to make quality decisions. Ensures that specific issues are directed to the appropriate personnel in order to provide high quality service. Monitors internal audit and personal identifiable information (PII) compliance to minimize risk of information loss or misuse. Partners with leadership across business units to improve internal audit compliance, communicate pertinent information, and identify opportunities for efficiency and enhanced service. Acts as a subject matter expert in all internal audit procedures. Serves as a liaison between back-office operations and Internal audit. Preferred candidate profile H.S. Diploma - Required 2 years of experience in Office setting with increasing responsiblity. 2 years of experience in Customer Service. 2 years of experience in Prior leadership experience. 1 year of experience in Expected all training and demonstrate knowledge of the team queues and the actual work. Strong verbal communication and listening skills. Demonstrates analytical skills. Demonstrates problem solving skills. Effective interpersonal skills. Demonstrates written communication skills. Promotes information sharing. Excellent collaboration and team building skills. Ability to lead/manage others. Role: Customer Success , Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate

The Practice manager is responsible for the operational management of a chain of Physiotherapy Clinics ensuring of high quality patient care,excellent customer service and efficient business operations. Hiring ,training of Physiotherapists and support staff manage staff performance and grienavances,budgeting ,growth strategies to increase revenue and ensure efficient use of resources ,icluding staff and facilities. Ensure customer service,responding to patient feedback and complaints,develop customer retention strategies to increase patient loyalty .

Sales Plan Execution: Coordinate and achieve sales objectives for assigned Territory routes by brand and pack on a daily basis for secondary, primary volumes (Physical Cases & unit Cases), Gross revenue (GR) & Net revenue (NR). Define route plans of the Market Growth Representatives, Account Developers to optimize coverage cost effectively and ensure adequate productivity. Customer Management: Drive Relationship with Outlets through the team of Market growth representative and Account Developers to ensure sustained business. Market Expansion: Drive Horizontal Expansion with respect to number of outlets opened versus target to improve business in the coming years. Take up the responsibility of opening new outlets during market visits and provide necessary support in terms of elements, discounts, coolers etc. Drive conversion of high value/ high visibility outlets to Depth Outlets (Happy Deal, Vision 2020, Teen & College Outlets, Outlets in Emerging Channels) and ensure execution as per Company norms. Market share gain through various ground level interventions such as driving outlet level billing vertically & horizontally. Market Execution: Execute Channel Programmers, Promotional activities for the given set of outlets. Plan for merchandising elements, coolers based on outlets/ market requirements and as per the RED standards. Prepare MGR wise action plans for improving RED (Right Execution) parameters, HE etc. People Management: Carry out on job trainings with Market growth representatives (Off Role) to improve Execution skills on the job. Track PJP (Permanent Journey Plan) Compliance and other productivity Metrics of the team and provide inputs to improve the same via OJT Evaluate performance and skills of MDs and provide inputs via on-the-job coaching, training etc. Conduct Joint Weekly, Monthly Review with ASM to review performance wrt Sales, Execution Parameters of MDs and work on agreed actions. Review Performance and market issues to be resolved via daily Gate Meetings Budget Management: Propose Discount spend for given set of outlets to drive business. Closely monitor customer outstanding and claims and ensure compliance to credit and other policies. Asset Control: Ensure regular tracking of our Assets and ensure asset movements etc in compliance to the Asset Policy. Distribution Management: In routine ensure monitoring distributor ROI, SKU wise margins, DMS (Distribution Management System), scheme spend distributor to market outlets.

Sales Plan Execution: Coordinate and achieve sales objectives for assigned Territory routes by brand and pack on a daily basis for secondary, primary volumes (Physical Cases & unit Cases), Gross revenue (GR) & Net revenue (NR). Define route plans of the Market Growth Representatives, Account Developers to optimize coverage cost effectively and ensure adequate productivity. Customer Management: Drive Relationship with Outlets through the team of Market growth representative and Account Developers to ensure sustained business. Market Expansion: Drive Horizontal Expansion with respect to number of outlets opened versus target to improve business in the coming years. Take up the responsibility of opening new outlets during market visits and provide necessary support in terms of elements, discounts, coolers etc. Drive conversion of high value/ high visibility outlets to Depth Outlets (Happy Deal, Vision 2020, Teen & College Outlets, Outlets in Emerging Channels) and ensure execution as per Company norms. Market share gain through various ground level interventions such as driving outlet level billing vertically & horizontally. Market Execution: Execute Channel Programmers, Promotional activities for the given set of outlets. Plan for merchandising elements, coolers based on outlets/ market requirements and as per the RED standards. Prepare MGR wise action plans for improving RED (Right Execution) parameters, HE etc. People Management: Carry out on job trainings with Market growth representatives (Off Role) to improve Execution skills on the job. Track PJP (Permanent Journey Plan) Compliance and other productivity Metrics of the team and provide inputs to improve the same via OJT Evaluate performance and skills of MDs and provide inputs via on-the-job coaching, training etc. Conduct Joint Weekly, Monthly Review with ASM to review performance wrt Sales, Execution Parameters of MDs and work on agreed actions. Review Performance and market issues to be resolved via daily Gate Meetings Budget Management: Propose Discount spend for given set of outlets to drive business. Closely monitor customer outstanding and claims and ensure compliance to credit and other policies. Asset Control: Ensure regular tracking of our Assets and ensure asset movements etc in compliance to the Asset Policy. Distribution Management: In routine ensure monitoring distributor ROI, SKU wise margins, DMS (Distribution Management System), scheme spend distributor to market outlets.