People Consulting-WFM-Staff

EY- Global Delivery Services (GDS) Consulting – People Consulting (PC) – Work Force Management (WFM) – Consultant

Managing the global workforce in today’s fast changing and highly disruptive environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans, while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience.

The opportunity

We are looking for Consultant with expertise in WFM to join the PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in the growth of the PC team.

Your key responsibilities

• Support client projects leveraging deep knowledge and understanding of Time Management, Attendance, Leave Management, Labour Scheduling and other components of Workforce management processes and systems
• Work on client projects as part of a globally distributed team
• Ensure high quality deliverables are produced for the project with exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Participate in full project life cycle activities (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration and Postproduction Support)
• Support development of thought leadership, collateral, tools, techniques and methodologies to build and enhance Workforce management service offerings within the practice
• Manage and support EY initiatives within the practice
• Support to drive effective client communication, cadence and build relations with client and project team counterparts across global locations

Skills and attributes for success

• Integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and to be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy, agility and adaptability
• Ability to maintain positive attitude towards receiving feedback and ongoing training
• Open to travel for projects that are approved per EY and country specific travel advisories

To qualify for the role, you must have

• Bachelor’s degree or equivalent
• 2-4 years of experience in Workforce management (Time management, attendance, scheduling, etc.)
• Experience in implementing WFM products i.e. UKG, Kronos, Ceridian, ADP E-time or any other WFM products
• Experience in configuring Timekeeping, Accruals, Attendance, Attestation etc any of the WFM products
• Knowledge of relational databases; Database querying - Ability to write complex SQL statements; MS SQL/Oracle
• Overall knowledge of how integrations interact with WFM products
• Experience in process mapping and documentation using Visio and other tools

Ideally, you may also have

• Certification in Dell Boomi and Workforce Dimensions
• Proven ability to apply leading practices to the software development life cycle based on experiences with agile and blended approaches
• Understanding of business requirements and translating them into technical requirements
• Experience with file transfer protocol, e.g. FTP, sFTP, EDI, etc
• Knowledge of data manipulation & transformation - ability to manipulate different formats of data including flat files, csv/txt, lookup tables, etc
• Experience with Microsoft Visual Studio, RDL, and/or SSRS for reports
• Experience working on policy, process and design of the overall WFM solution
• Knowledge of payroll

What we look for

Knowledge and experience of working in a cross-cultural setup

Strong desire to learn and demonstrate examples of change management deliverables

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work on inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you