Payroll Specialist - China

Role & responsibilities

• Serve as the team coach, providing guidance, and operational leadership. Drive performance and foster service excellence across the payroll function.
• Review and approve payrolls after detailed validation, adjustments, and compliance checks performed by the payroll advisors.
• Ensure timely and accurate sign-off of pay runs in alignment with global payroll calendars.
• Manage and support Incident Management/RCA and employee Query Handling via My Kyndryl. Support cross-functional collaboration to resolve escalations and drive consistency.
• Communicate regularly with Tier 1, Tier 2, and Service Center Leads to ensure alignment of payroll practices.
• Ensure adherence to all internal controls, data privacy regulations, and statutory payroll requirements.
• Support internal and external audits by preparing and providing accurate documentation, reports, and detailed explanations related to payroll processes and controls.
• Lead and contribute to payroll transformation and simplification initiatives, with a focus on automation and process efficiency (e.g., macros, RPA tools, streamlined validations).
• Work with third-party payroll vendors to ensure service quality and adherence to SLAs.

Preferred candidate profile

• Minimum 12- 15 years of hands-on experience in managing global payroll of countries such as

  China.

• Hands-on experience with payroll systems, platforms like

  ADP.

• Practical approach to payroll validation.
• Hands-on experience in

  MS

  Excel including

  macros.

• Experience in team leadership, coaching, providing guidance, and operational management is required.
• Extensive knowledge of

  regulatory compliance of countries such as China and APAC countries.

• High degree of professionalism and ability to communicate with various levels of management
• Good understanding of employment law, regulatory and legal compliance to meet country specific requirements
• Good problem-solving and analytical skills, sensitive to privacy and data management rules and detail orientated
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams