Payroll Manager

Job Description

Job title: Payroll Manager Business unit: Platform Services Line Manager: General Manager Direct reports: Payroll Team Leads & Processors About the team and role Quantaco is a leading Australian data-driven technology company delivering hospitality specific insights, that improves the performance of hospitality stakeholders. At Quantaco, we deliver state-of-the-art predictive financial data services for the Australian hospitality industry. We are the eighth-fastest growing company in Australia as judged by Australias flagship financial newspaper, Australian Financial Review in 2022 and we are accelerating through hyper-automation. Our Hyderabad team is the cross-functional heartbeat of Quantaco, with team members that sit in each of our service lines. We have a range of disciplines that sit within the Hyderabad team including accountants, engineers, data analysts, operations, and general management. We want our customers to experience the very best that India has to offer. The Payroll Team Manager to the Quantaco Platform Services Team is responsible for providing seamless client service to the clients by managing all activities in the payroll team relating to payroll & compliance. They are the main point of contact for Client Leads and Processors, ensuring that all standard processes are followed diligently across the team, client queries are addressed appropriately, and deliverables are on time and comply with Quantaco quality standards. The Payroll Team Manager has both management and leadership accountabilities for the Payroll Team operations: this includes mentoring and coaching the team, setting quality standards in alignment with the Quality Manager and ensuring those standards are met consistently. The Payroll Team Manager is constantly looking for and working towards innovative ideas and supporting automation projects in the payroll & compliance space. The Payroll Team Manager will be ultimately accountable for ensuring that all tasks in the Payroll team are completed within deadlines, tracking the teams tasks for completion, to the required standard, with a high attention to detail. They will have overall accountability for the productivity increases in the payroll team that are part of the financial plan number of venues per processor. Our culture and values Quantaco is a happy and diverse group of professionals who value authenticity, creativity, and flexibility. We support and work hard for each other and for our customers, having fun along the way. Our squads are friendly and collaborative, and we all pitch in to ensure client satisfaction. You can see what our team says about Quantaco life here. If you've got a passion for helping people to get the best out of the service we are providing and want to realise your potential in a team that values your ideas and expertise, then we want to hear from you. Responsibilities of the role The tasks below are representative of the current state. As the capability, processes and technologies evolve and innovate, the tasks will change to meet the new requirements. Area of Work Delivery of BAU tasks Payroll & Compliance Lead end-to-end payroll processing for Australian clients, ensuring accuracy and adherence to ATO and Fair Work regulations. Oversee payroll-related statutory compliance, including PAYG, STP reporting, Superannuation, Payroll Tax, and WorkCover obligations. Manage teams workflow effectively and efficiently based on evolving deadlines, priorities and client expectations Tracking deliverables to ensure timelines are met Ensure deliverables comply with Quantaco quality standards Assist Client Leads in managing workflow of the team and guide the team members in resolving complex client queries Manage leaves in your team. Ensure handover is done and work is allocated appropriately among team members Subject matter expertise Understand Australian award system and in particular hospitality industry awards. Working knowledge of Payroll & Compliance function. General understanding of overall accounting knowledge and expertise in preparation and review of monthly financial statements and Management reports Training & development Oversee training any new resources added in the team. Oversee a program of learning and development, and career progression for team members Also ensure regular refresher sessions are conducted and each team member is performing at the expected level. Quality Ensuring team-wide application of standard operating procedures and processes Assist In-process quality inspection, document maintenance and process adherence amongst the team to ensure everyone is up to date on the standards to be followed Assist Quality Manager in conducting Quality reviews and Pulse checks across various functions. Create timely SOPs based on process maps for the Payroll & Compliance process. Ensure the knowledge base for payroll and compliance is always current Act as the primary escalation point for payroll and compliance matters with clients and internal stakeholders Automation & Innovation Active participation in solution design, testing and implementing automations that will assist in meeting scaling targets Active participation in leading change to ensure innovations value is captured Stay up to date on all technology systems part of Quantacos platform and propose any automation possibilities or process changes to the automation team to assist the team’s efficiency and productivity Design and implement best practices for payroll and compliance workflows and team performance. Team Leadership Define and build a high-performing and organizationally agile payroll squad Provide regular constructive feedback to all team members Ensure all OKR meetings are happening each quarter and meetings are meaningful Any behaviour that is above and beyond is acknowledged and if appropriate, nominated for awards Any underperformance is highlighted, feedback provided to employee and performance then managed as per our policy. Train, motivate, mentor and lead your team. Build problem solving skills in the team and lead by example with impeccable communication skills and supporting Quantaco’s culture of choice. Personal Attributes A coaching, consultative and adaptive leader Creative and critical thinker Driven & Self-motivated, and collaborative by nature. Accountable and owns their space. Excellent communication and client-facing skills. Organised and process driven individual Customer focused and demonstrates professional ethics Solution-driven with an innate sense of curiosity Comfortable working in a fast-paced, client-focused environment. Skills, Knowledge, and Experience 8+ Years of payroll experience, with minimum 5 years specifically in Australian payroll & compliance. Master’s degree in accounting Certifications in Australian payroll or employment law (e.g., from Australian Payroll Association) are an added advantage Proficiency in payroll software (e.g., Xero, MYOB, KeyPay, Employment Hero, etc.) Experience working in a professional services or accounting firm is highly desirable Proven experience managing and mentoring teams. How to apply? To be considered for this role, you must complete three steps: Apply to this job on Naukri and upload your resume Complete the Skills Tests for this role You must follow the link below and complete the testing assessments. The first assessment is a Skills Test, to assess your technical ability and numerical reasoning. Complete the Psychometric Test for this role To complete these tests, you must go to https://es.peoplogicaskills.com/es/quiz?testId=f9692ab64f012083 and complete the assessments. If you do not complete the assessments, then you will not be considered for the role.