Patient Service Representative/Medical Records

Role Overview: As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Key Responsibilities: - Greet patients warmly and manage check-in and check-out procedures - Schedule appointments efficiently and address patient inquiries about services, procedures, and insurance details - Maintain accurate patient records in the electronic health record system - Assist with billing inquiries and coordinate with insurance companies for claims processing - Provide general administrative support including filing, data entry, and managing office supplies - Ensure compliance with all health regulations and maintain patient confidentiality Qualifications Required: - Previous experience in a dental or medical office setting, preferably with a good understanding of medical terminology - Strong organizational skills and the ability to manage multiple tasks with precision - Effective communication skills for professional interactions with patients and colleagues - Proficiency in using office equipment and relevant software applications for medical administrative support - Collaboration within a team environment and a positive attitude Please note that this is a full-time position with a contractual agreement, expecting 40 hours per week. Benefits include dental insurance, health insurance, paid time off, and vision insurance. The work schedule consists of 8-hour shifts during the day from Monday to Friday, with the work location being in-person to ensure efficient patient care delivery.,