Patient Service Representative/Medical Records

As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Additionally, you will be responsible for assisting with billing inquiries, coordinating with insurance companies for claims processing, and providing general administrative support such as filing, data entry, and managing office supplies. Compliance with all health regulations and maintaining patient confidentiality are paramount in this role to uphold the highest standards of care and professionalism. The ideal candidate for this position should have previous experience in a dental or medical office setting, preferably with a good understanding of medical terminology. Strong organizational skills and the ability to manage multiple tasks with precision are essential to excel in this role. Effective communication skills are crucial for professional interactions with patients and colleagues, while proficiency in using office equipment and relevant software applications for medical administrative support is a definite advantage. Collaboration within a team environment and a positive attitude are highly valued qualities for this role. This is a full-time position with a contractual agreement, with an expectation of working 40 hours per week. The benefits include dental insurance, health insurance, paid time off, and vision insurance. The work schedule consists of 8-hour shifts during the day from Monday to Friday, and the work location is in-person to ensure efficient patient care delivery.,