Customer Support Executive - International Voice Process Yogesher

1.0 - 5.0 years

0 Lacs

delhi

On-site

The Customer Service Executive - International Voice Process position at Yogesher in Jhandewalan, New Delhi involves providing exceptional customer service to patients within the healthcare system. As a Contact Centre Executive, your role will include handling inbound and outbound calls, addressing patient inquiries related to services, appointments, insurance, and billing, as well as assisting with appointment scheduling and resolving patient concerns with professionalism and empathy. Your responsibilities will also entail maintaining accurate records of patient interactions, staying updated on healthcare policies and compliance regulations, collaborating with other departments for a seamless patient experience, and participating in training sessions for ongoing professional development. To qualify for this position, you should have a high school diploma or equivalent, with an associate's or bachelor's degree being preferred. Previous experience in a contact center or customer service role, particularly within the healthcare industry, is desirable. Strong communication skills, empathy, and proficiency in CRM software and Microsoft Office Suite are essential for success in this role. Yogesher offers a competitive salary, paid time off and holidays, as well as opportunities for professional growth and advancement. If you are motivated, empathetic, and possess the necessary qualifications, we encourage you to apply by submitting your resume and a cover letter to hr@yogesher.com or by contacting 9310472822. Join our team at Yogesher to make a difference in healthcare and contribute to providing exceptional patient care. #CustomerSupport #HealthcareJobs #VoiceProcess #NowHiring,

Posted 2 weeks ago

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Patient Service Representative/Medical Records Devcare Solutions

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Additionally, you will be responsible for assisting with billing inquiries, coordinating with insurance companies for claims processing, and providing general administrative support such as filing, data entry, and managing office supplies. Compliance with all health regulations and maintaining patient confidentiality are paramount in this role to uphold the highest standards of care and professionalism. The ideal candidate for this position should have previous experience in a dental or medical office setting, preferably with a good understanding of medical terminology. Strong organizational skills and the ability to manage multiple tasks with precision are essential to excel in this role. Effective communication skills are crucial for professional interactions with patients and colleagues, while proficiency in using office equipment and relevant software applications for medical administrative support is a definite advantage. Collaboration within a team environment and a positive attitude are highly valued qualities for this role. This is a full-time position with a contractual agreement, with an expectation of working 40 hours per week. The benefits include dental insurance, health insurance, paid time off, and vision insurance. The work schedule consists of 8-hour shifts during the day from Monday to Friday, and the work location is in-person to ensure efficient patient care delivery.,

Posted 2 weeks ago

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Receptionist Health Plus

3.0 - 5.0 years

2 - 3 Lacs

Kolkata

Work from Office

1) Patient and Visitor Reception: Greet patients and visitors in a professional and friendly manner 2) Direct patients to the appropriate areas or staff members 3) Answer patient inquiries and address their concerns 4) Appointment Management 5) Administrative tasks 6) Confidentiality and Compliance Provide a welcoming and efficient experience for patients and staff, managing appointments, answering inquiries, and Proficiency in computer skills and medical office software. Exp.- 3 Years on same field( Diagnostic centre)

Posted 1 month ago

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