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1.0 - 5.0 years
0 Lacs
delhi
On-site
Role Overview: As a Customer Service Executive at Yogesher in Jhandewalan, New Delhi, you will be responsible for providing exceptional customer service to patients within the healthcare system. Your role as a Contact Centre Executive will involve handling inbound and outbound calls, addressing patient inquiries related to services, appointments, insurance, and billing, as well as assisting with appointment scheduling and resolving patient concerns with professionalism and empathy. Key Responsibilities: - Handle inbound and outbound calls from patients - Address patient inquiries related to services, appointments, insurance, and billing - Assist with appointment scheduling and resolve patien...
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
The Accounts Receivable Caller, also known as AR Caller, is a crucial team member in the healthcare revenue cycle. Your primary responsibility will involve communicating with insurance companies and patients to effectively follow up on unresolved medical claims. You will need to navigate through intricate billing and coding procedures to guarantee accurate reimbursement for the healthcare services provided. As an AR Caller, you will be expected to initiate calls to insurance companies to resolve claims and conduct necessary follow-ups. You must also address any inquiries from patients regarding billing matters, ensuring that you provide them with clear and concise explanations. Collaborating...
Posted 2 weeks ago
3.0 - 5.0 years
2 - 3 Lacs
kolkata
Work from Office
1) Patient and Visitor Reception: Greet patients and visitors in a professional and friendly manner 2) Direct patients to the appropriate areas or staff members 3) Answer patient inquiries and address their concerns 4) Appointment Management 5) Administrative tasks 6) Confidentiality and Compliance Provide a welcoming and efficient experience for patients and staff, managing appointments, answering inquiries, and Proficiency in computer skills and medical office software. Exp.- 3 Years on same field( Diagnostic centre)
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
The Customer Service Executive - International Voice Process position at Yogesher in Jhandewalan, New Delhi involves providing exceptional customer service to patients within the healthcare system. As a Contact Centre Executive, your role will include handling inbound and outbound calls, addressing patient inquiries related to services, appointments, insurance, and billing, as well as assisting with appointment scheduling and resolving patient concerns with professionalism and empathy. Your responsibilities will also entail maintaining accurate records of patient interactions, staying updated on healthcare policies and compliance regulations, collaborating with other departments for a seamle...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Additionally, you will be responsible for assisting with billing inquiries, coordinating with insurance companies for claims pr...
Posted 2 months ago
3.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
1) Patient and Visitor Reception: Greet patients and visitors in a professional and friendly manner 2) Direct patients to the appropriate areas or staff members 3) Answer patient inquiries and address their concerns 4) Appointment Management 5) Administrative tasks 6) Confidentiality and Compliance Provide a welcoming and efficient experience for patients and staff, managing appointments, answering inquiries, and Proficiency in computer skills and medical office software. Exp.- 3 Years on same field( Diagnostic centre)
Posted 3 months ago
3.0 - 5.0 years
2 - 3 Lacs
kolkata
Work from Office
1) Patient and Visitor Reception: Greet patients and visitors in a professional and friendly manner 2) Direct patients to the appropriate areas or staff members 3) Answer patient inquiries and address their concerns 4) Appointment Management 5) Administrative tasks 6) Confidentiality and Compliance Provide a welcoming and efficient experience for patients and staff, managing appointments, answering inquiries, and Proficiency in computer skills and medical office software. Exp.- 3 Years on same field( Diagnostic centre)
Posted Date not available
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