11 Patient Services Jobs

As a part of Medanta, a renowned healthcare organization with a legacy of over 14 years, you will play a crucial role in delivering exceptional multispecialty care to patients in India. With a strong presence in various locations including Gurgaon, Lucknow, Patna, Indore, Ranchi, and soon-to-be-opened hospital in Noida, Medanta is committed to expanding its reach and services. Your primary responsibility as a Healthcare Operations Manager based in Lucknow will involve overseeing the operations of OPD & IPD, Executive Health Check-up, E-Clinic, and other patient services areas. You will be instrumental in resource acquisition, maintaining departmental MIS, formulating SOPs, and ensuring seamless patient flow and high customer satisfaction levels. Collaboration with physicians, patients, attendants, and team members will be essential to drive operational excellence and emergency patient handling preparedness. Your role will also encompass planning for departmental expansion, conducting training programs, and upholding ethical practices within the team. To excel in this role, you should hold a graduate degree with a Master's in Healthcare Administration (MHA) or Hospital Management. Additionally, certifications in Healthcare Quality (CPHQ), Patient Safety, or related fields will be advantageous. A proven track record in patient care coordination, service delivery enhancement, and team leadership within a healthcare setting will be highly valued. Join us at Medanta and become a part of our dynamic team dedicated to transforming healthcare services and making a positive impact on patient care. Your contribution will be instrumental in shaping the future of healthcare delivery and ensuring operational efficiency and excellence in patient services.,

As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Additionally, you will be responsible for assisting with billing inquiries, coordinating with insurance companies for claims processing, and providing general administrative support such as filing, data entry, and managing office supplies. Compliance with all health regulations and maintaining patient confidentiality are paramount in this role to uphold the highest standards of care and professionalism. The ideal candidate for this position should have previous experience in a dental or medical office setting, preferably with a good understanding of medical terminology. Strong organizational skills and the ability to manage multiple tasks with precision are essential to excel in this role. Effective communication skills are crucial for professional interactions with patients and colleagues, while proficiency in using office equipment and relevant software applications for medical administrative support is a definite advantage. Collaboration within a team environment and a positive attitude are highly valued qualities for this role. This is a full-time position with a contractual agreement, with an expectation of working 40 hours per week. The benefits include dental insurance, health insurance, paid time off, and vision insurance. The work schedule consists of 8-hour shifts during the day from Monday to Friday, and the work location is in-person to ensure efficient patient care delivery.,

Responsibilities: * Meet sales targets through effective fieldwork * Provide exceptional patient services on the job site * Report results back to headquarters * Generate leads and close deals in the field * Conduct Health Camp * Generate Patient

Strong hands-on experience with ETL tools like SSIS and optionally MuleSoft. Proficiency in writing SQL scripts, views, joins, and stored procedures. Working knowledge of Salesforce object model (standard and custom).

Urgently looking for Gastroenterologist as Head of the department for Faridabad location for renowned Hospital with all specialties and facilities Interested applicants can directly drop their cv to Ms. Sapna (9560984828)

The Service Excellence Coordinator plays a key role in promoting a culture of exceptional service and patient-centered care throughout the hospital. This role is responsible for implementing, monitoring, and enhancing service excellence strategies, ensuring all staff consistently deliver high-quality, compassionate, and efficient care. The position supports continuous improvement in patient satisfaction, staff engagement, and service delivery processes. Key Responsibilities: Service Culture Development: Promote and embed service excellence standards aligned with the hospitals mission and values. Conduct service excellence training and onboarding for new and existing staff. Serve as a role model for outstanding patient and family service. Patient Experience Improvement: Monitor and analyze patient satisfaction surveys (e.g., HCAHPS, Press Ganey). Investigate and resolve service-related complaints or grievances. Coordinate initiatives to improve patient experience scores and feedback. Staff Engagement & Support: Provide coaching and recognition for staff demonstrating service excellence. Collaborate with department heads to identify service gaps and training needs. Encourage interdepartmental collaboration to improve service delivery. Quality & Compliance Monitoring: Ensure service policies and standards comply with healthcare regulations. Participate in audits, accreditation preparation, and quality improvement projects. Reporting & Communication: Prepare regular reports on patient experience trends and service metrics. Communicate service goals and outcomes to leadership and frontline staff.

Experience : Open to freshers and experienced professionals About Marbles Health Marbles Health is transforming mental health care with EASE Indias first CDSCO-approved brain stimulation device that delivers non-invasive, doctor-prescribed therapy at home. We combine neuroscience, cognitive training, and compassionate care to treat conditions like depression, ADHD, anxiety, OCD, and addiction. Role Overview As a Patient Care Specialist , you will deliver EASE therapy sessions directly in patients’ homes across your assigned zone. You will be the clinical bridge between psychiatrists and their patients — ensuring safe, effective, and compassionate delivery of therapy sessions. Key Responsibilities Travel to patient homes daily to administer EASE brain stimulation therapy (tDCS). Guide patients through cognitive emotional training exercises. Educate families on therapy goals and answer common questions. Record session data and adherence using a mobile app. Monitor for side effects and escalate concerns to clinical supervisors. Maintain strict hygiene, equipment sanitization, and safe handling. Provide emotional support and motivation during sessions. Report daily to the Patient Care Manager; participate in monthly performance reviews. Ideal Candidate Profile Preferred Backgrounds : Psychiatric Nurses (B. Sc Nursing / GNM with mental health exposure) Registered Nurses (GNM / B. Sc Nursing) Paramedical professionals with home care or device experience Psychologists or therapy assistants with fieldwork exposure Lab technicians experienced in patient-facing roles Other Requirements : Valid driver’s license + willingness to travel daily within city limits Comfortable using mobile/tablet apps for reporting Fluent in Hindi and basic English Warm, empathetic demeanor and strong interpersonal skills What We Offer Hands-on experience with cutting-edge brain stimulation technology Structured onboarding + certification in EASE therapy protocols Competitive salary + performance-based incentives Growth path into Clinical Operations or Training roles Opportunity to make a real impact in patients’ mental health journeys How to Apply Send your CV to: ehr@marbles.health Job Type: Full-time Pay: 20,000.00 - 28,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Schedule: Day shift Work Location: In person Role & responsibilities Preferred candidate profile

Job Description We are hiring dedicated and registered nursing In charge's to join our medical team. The ideal candidate must have at least 8+ year of experience in any of the departments like NICU, PICU, LDR, ER, OT, OPD, Pediatric ward & OBGY ward Financial/ Business Responsible for ensuring nursing care is provided as per the standards. Ensuring that all services provided are billed Ascertain that all material consumption is booked People Responsible for motivating and guiding team in case of emergencies. Investigating the reports and providing bed side training to nurses. Ensure that the nurses attend all training pertaining to their scope of services Maintains professional and technical knowledge by attending educational workshops Customer Building and maintaining good contacts with patients and their family members. Communicate effectively with health team and other support services. Coordinating with MODs for equipment arrangements in case of emergencies. Operations Handing and taking over all reports pertaining to new admissions, cases in critical therapy areas, special investigations, surgery, death and any other untoward incidents, during the previous shifts. Check and maintain punctuality in wards/departments/sections specifically at the beginning of each shift. Check staff deployment, floor wise and section/ward wise and ensure smooth functioning Check on duty assignments and daily nursing care plans and schedules. Visit all new admissions, check on patients being or likely to be discharged, review work up and status and interact with all VIPs, critically ill patients and attend to complaints, if any. Make thorough daily rounds of the assigned area of responsibility. Attend to all emergencies and untoward incidents in the section/wards/floors assigned and make a detailed report to superiors. Assist in organizing essential materials, nursing appliances for inventory stock and for daily use. Improve professional job knowledge of staff by incident and case teaching at the bedside and at regularly conducted classes. Create awareness among staff in crisis management in the wards/department/section/institution e.g. Code Blue situations, etc. Orient new staff members as per institutional requirement. Prepare daily and consistent unbiased report about critically ill patients, VIPs and any untoward incident and submit the report to the Head-Nursing. Co-ordinate all functional aspects of the department. Check weekly duty rosters, weekly offs and leave sanction and staff availability. Direct and supervise service activities of nursing care, plan and instruct patient care activities Responsible for section/department/ward assigned over 24 hours and for the evening and night shifts in particular. Supervise and evaluate on job performance in terms of patient care relationships and efficiency of service of all staff assigned to ward/department/section. Maintain safety at workplace for staff and patients. Establish and ensure compliance to inventory standards for medicines, solutions, consumable supplies, all other miscellaneous material and equipment. Ensure that all staff have adequate knowledge in handling of all equipment in the department/ward/section/floor. Expected Deliverables Patient Satisfaction and ensure zero escalation Timely up-dation of the nursing records Hygiene and Cleanliness of the Wards Accuracy in Patient Records Adherence to NABH standards and ensure 100% audit readiness Conducting training programs

Who were looking for: A sales leader with a solid network among doctors in Mumbai, passionate about eldercare, and proven in driving revenue and partnerships in healthcare/homecare sectors. Key Responsibilities: Own P&L and revenue growth for the region. Lead and mentor a team of BDMs & Sr. Sales Managers. Drive doctor/hospital partnerships for lead generation and conversion. Develop and execute territory-specific sales strategies. Analyze sales data and optimize performance using MIS. You’ll excel if you have: 10+ years in field sales, 7+ in leadership with P&L. Deep experience in healthcare sales or partnerships. Strong Mumbai-based network with doctors and hospitals. MBA (Preferred). Location: Mumbai Sales Target: 50 Lakhs/ Month (Minimum)

Position : Health Cloud Engineer (Senior Software Engineer) Salary : Negotiable Experience : Minimum of 5 to 7yrs of experience in Salesforce platform development on Health Cloud Location : Bangalore (Currently Remote) Education : Bachelors degree in computer science, Information Systems, or related field. Job Type : On Role (Full time) Mode of Interview : Virtual Shift : US Shift Job Responsibilities: As a Health Cloud Engineer of Patient Service Technology, you will be supporting in our efforts to develop and enhance our Health Cloud capabilities. This customer-facing role requires a blend of technical expertise and business acumen, ensuring that our solutions not only meet but exceed the expectations of our stakeholders. You will collaborate closely with various business and technical teams to gather requirements and ensure Salesforce solutions meet organizational needs. Key Responsibilities: Design, develop, and implement customized solutions within Salesforce Health Cloud including custom objects, fields, Lightning components, and Apex triggers. Work closely with business and technical teams (IT, Patient Services, Compliance, Data Governance, Cybersecurity, Marketing) to gather and analyze requirements for Salesforce Health Cloud. Create and maintain integrations with other applications and systems using web services and APIs. Ensure Salesforce solutions are aligned with organizational goals and Patient Services team. Provide support for call center telephony and technology. Communicate effectively with business stakeholders, translating technical details into business value. Prioritize tasks and manage minor and major enhancements to the Health Cloud platform. Maintain up-to-date knowledge of Salesforce Health Cloud features and best practices. Manage technical projects, ensuring adherence to timelines and requirements. Monitor system performance and quickly resolve any issues that arise. Adhere to pharmaceutical industry best practices, including the privacy of Protected Health Information (PHI). Requirements: Bachelors degree in computer science, Information Systems, or related field. Minimum of 5 to 7yrs of experience in Salesforce platform development on Health Cloud Salesforce Certified Platform Developer II certification is required. Knowledge of Salesforce architecture and APIs. Proficiency in Apex, Visualforce, and other Salesforce development technologies. Experience integrating Salesforce with other applications using web technologies such as HTML, CSS. Proven track record of customer-facing roles and supporting call center operations. Strong understanding of the pharmaceutical industry and patient services. Ability to gather requirements, prioritize tasks, and deliver solutions on time. Experience with Agile development methodologies. Excellent communication skills, both verbal and written. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

About the Position As a Senior Salesforce Developer, you'll play a vital, customer-facing role that combines technical expertise and business insight to deliver robust solutions on the Salesforce Health Cloud platform. Youll collaborate closely with cross-functional teams (IT, Patient Services, Compliance, Data Governance, Cybersecurity, Marketing) to ensure Salesforce solutions are aligned with our business and patient service goals. Role & responsibilities : Design, develop, and implement customized solutions in Salesforce Health Cloud (custom objects, Lightning components, Apex triggers, etc.) Gather and analyze requirements from stakeholders to deliver scalable solutions .Integrate Salesforce with external systems using APIs and web services Support and maintain call center telephony and technology Communicate complex technical concepts in a business-friendly manner Manage project timelines, enhancements, and platform optimization Monitor system performance and ensure rapid issue resolution Stay current with Health Cloud updates and Salesforce best practices Ensure compliance with PHI and pharmaceutical industry standards Preferred candidate profile : Salesforce Certified Platform Developer II (Required) Strong understanding of Salesforce architecture and APIs Expertise in Apex, Visualforce, LWC, and web technologies (HTML, CSS) 5+ years of Salesforce development experience (Health Cloud preferred) Experience with customer-facing solutions and call center technologies Strong domain knowledge in pharmaceutical/patient services Excellent verbal and written communication skills Agile methodology experience