Patient Coordinator

Job Description

We are looking for a Patient Coordinator for Dr. Chugh practice at CK Birla Hospital & Imperio Clinics, Gurgaon. Role: • Be the primary touchpoint for all patient communication -calls, emails, DMs, walk-ins. • Coordinate consultations, surgery schedules, and follow-up appointments with precision. • Maintain patient records, consent forms, pre-op/post-op instructions, and billing clarity. • Provide timely updates, reminders, and post-surgery care communication. • Work closely with Dr. Chugh, nursing, and digital teams to ensure a seamless patient journey. • Collect feedback and testimonials to improve experience and reputation. • Respect confidentiality, exude warmth, and handle sensitive topics with grace. Great Fit If : • Have prior experience in healthcare, aesthetics, or client servicing. • Are fluent in English and Hindi, with strong communication skills. • Are proactive, detail-oriented, and calm under pressure. • Know how to manage time and multitask in a fast-paced environment. • Are tech-savvy (basic Excel, CRM, WhatsApp, Google Drive). 📍 Location: Gurgaon (Full-time) ⏰ Timings: Monday–Saturday (9:30 AM – 6:30 PM) Show more Show less