Patient Care Coordinator - Medical Tourism

Patient Care Coordinator (Medical tourism

The Patient Care Coordinator will play a crucial role in facilitating the seamless experience of international patients seeking medical services in India

The ideal candidate will have a strong understanding of healthcare systems, medical tourism process, excellent communication skills, and the ability to coordinate various aspects of medical travel for patients

Responsibilities:

Patient Liaison:Act as the primary point of contact for international patients seeking medical services

Communicate with patients to understand their medical needs, preferences, and expectations

Coordination of Medical Services:Collaborate with medical facilities, physicians, and other healthcare professionals to arrange appointments, consultations, and medical procedures

Ensure timely and accurate scheduling of medical services based on patient requirements

Logistics Management:Coordinate travel arrangements, including flights, accommodations, and local transportation, for international patients

Provide detailed itineraries and logistical information to patients and their accompanying individuals

Cultural Sensitivity:Demonstrate cultural sensitivity and awareness to address the unique needs and preferences of international patients

Provide guidance on local customs, language assistance, and other cultural considerations

Financial Coordination:Assist patients in understanding and managing financial aspects of medical services, including cost estimates, billing, and payment processes

Collaborate with billing and finance departments to ensure transparency in financial transactions

Documentation and Compliance:Maintain accurate and updated records of patient information, medical history, and travel details

Ensure compliance with relevant regulations and standards in medical tourism

Coordinate patient care from admission to discharge and follow up care with trusted bonding relationship with empathy and compassion. Willingness and adaptability in any patient care related task