Patient Care Coordinator

Requirement

· Minimum bachelor’s degree from a reputed institution.

• Proven work experience as a Patient Coordinator or similar role
• Superb verbal and written communication skills to share updates with patients and other medical staff
• Computer skills and proficiency in Microsoft Office
• Strong analytical thinking and the ability to handle multiple tasks concurrently
• Excellent customer service skills to provide ongoing support for patients and their families
• Relevant training and/or certifications as a Patient Coordinator

JOB DESCRIPTION

· Greet patients or visitors with smile in a professional manner.

· Treat patients with empathy and respect while conducting oneself in a professional manner

· Respond to patient concerns timely and ensure patient satisfaction.

· Consult and collaborate with other health care providers and specialists to arrange patient appointments and treatment plans

· Plan, coordinate and carry out patient care operations

· Check-in on patients regularly along with nursing staff and evaluate and document their progress

· Assist the care team with developing and assessing health interventions

· Maintain patient records confidential and secure.

· Suggest process improvements to enhance patient services.

· Maintains quality service by establishing and enforcing organizational standards

· Work as a team player to ensure each patient receives the best service possible

· Schedule any necessary outpatient appointments

· Assist patients or their attendants in locating funding for special procedures or other patient needs

· Daily reporting to concern HOD

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person