Job
Description
Job Description Job Code Position Partner - Office Head Reporting To Regional Manager Department Agency Function Agency Sales Location Band 3 Job Summary Responsible for productivity of the Agency Office Agent Recruitment and Development Attaining sales goals, delivering exceptional customer service, and growing the offices revenues YoY Key Responsibilities/ Key Deliverables To meet the revenue targets for the Branch To track the productivity measures as per the GPA Premium per agent , case rate , persistency, Paid cases per agent , CSG Calls , Retention Rate and annual WFYPstandards. To identify ,interview and select new Agency Development Managers Conduct weekly performance review (PRP) for ADMs To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis . Maximise Profitability by utilizing Protection Sales and Cross-Sell Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards To ensure that all FLS and Agents under supervision perform as per the company s rules and regulations Taking care of Customer parameters in the shape of 13 th & 25 th month persistency Taking care of MTD Active agent Manmonths Measures of Success GPA AFYP Case Active Rate Recruitment (ADM/Agent/AM) Retention (ADM/Agent/AM) Variable - AAP/AM Plan Achievement (Recruitment/Sales) Cross Sell plan ach. Super Star Agent plan ach. Persistency Over All ADM meeting WFYP stds ADM Promotions Job Specifications Education & Experience Graduate preferably with an MBA 7-10 years of experience in sales and sales management ,recruitment , supervision and development of people Should have local market exposure and experience in process driven ,quality sales system organizations Knowledge & Skill Matrix Familiarity with local market Skills in recruitment, supervision & development of teams Result orientation Strong network Demonstrated ability in leading people Achievement Orientation Job Description Job Code Position Partner - Office Head Reporting To Regional Manager Department Agency Function Agency Sales Location Band 3 Job Summary Responsible for productivity of the Agency Office Agent Recruitment and Development Attaining sales goals, delivering exceptional customer service, and growing the offices revenues YoY Key Responsibilities/ Key Deliverables To meet the revenue targets for the Branch To track the productivity measures as per the GPA Premium per agent , case rate , persistency, Paid cases per agent , CSG Calls , Retention Rate and annual WFYPstandards. To identify ,interview and select new Agency Development Managers Conduct weekly performance review (PRP) for ADMs To ensure retention of FLS by formulating their development plans , meeting their training needs and communicating with them on a regular basis . Maximise Profitability by utilizing Protection Sales and Cross-Sell Monitoring Employee parameters like Overall ADM meeting WFYP Standards and New ADM Success Supervise the activity plan of ADM & Agents to ensure that these are fulfilled as per the desired standards To ensure that all FLS and Agents under supervision perform as per the company s rules and regulations Taking care of Customer parameters in the shape of 13 th & 25 th month persistency Taking care of MTD Active agent Manmonths Measures of Success GPA AFYP Case Active Rate Recruitment (ADM/Agent/AM) Retention (ADM/Agent/AM) Variable - AAP/AM Plan Achievement (Recruitment/Sales) Cross Sell plan ach. Super Star Agent plan ach. Persistency Over All ADM meeting WFYP stds ADM Promotions Job Specifications Education & Experience Graduate preferably with an MBA 7-10 years of experience in sales and sales management ,recruitment , supervision and development of people Should have local market exposure and experience in process driven ,quality sales system organizations Knowledge & Skill Matrix Familiarity with local market Skills in recruitment, supervision & development of teams Result orientation Strong network Demonstrated ability in leading people Achievement Orientation
