Job
Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description The Partner Manager of Strategic Alliances (APJ) will pursue, onboard, and manage Device42’s most strategic regional partner relationships. This individual will focus on a number of accounts and be responsible for coordinating all interactions with the partner as they evaluate, position and sell Device42. Once onboarded, this person will lead the relationship with Device42 partners generating net-new business revenue opportunities for APJ end customers, including new customers and expansion/upsell of Device42 in existing regional accounts Responsibilities : Identify key stakeholders within named accounts to develop successful entry points into the organization and demonstrate Device42’s value proposition Train resources within the partner organization on Device42’s capabilities Leverage and coordinate other Freshworks and Device42 resources including Account executives and Solutions Architects, Partner Enablement, and Channel Marketing Seek out adjacent spaces and opportunities for expansion within the partner Align Device42 sales resources to client business development and collaborate with sales on initial deals, as necessary Support pre-sales, sales, and delivery training for initial deals Be responsible for generating net new partner deal registrations within the region Ensure adequate capacity in partner orgs to deliver (train COEs) Qualifications 7+ years of demonstrated regional experience working with regional distributors, Global Service Integrators, and resellers. Experience working with GSIs is a huge plus. Specific work / success selling software in and through a focus partner Excellent technical understanding of infrastructure and application architecture Working knowledge IT infrastructure, data center, and cloud modernization principles. application and cloud technologies Proven ability to manage resources from a matrix organization and within an overlay position Familiarity and comfort with global business practices and etiquette, specific to the APJ region. Additional Information Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Customers in more than 60 countries use these capabilities as they manage and modernize IT infrastructures and application landscapes and adopt DevOps practices. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
