61 Pareto Charts Jobs - Page 3

Role - Quality Analyst - Service Desk Experience - 2 Years Minimum Location - Bangalore Budget - upto 6 LPA Work Mode- WFO Skills - QC Tools, Technical Audit,Service Desk, Call audit, Quality check Contact:Naman 8890377940/ naman.ghrs@gmail.com

Job Responsibilities: Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Should have been a Quality analyst for at least two years in a Telecom Process. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated ...

locationsThiruvallur, Tamil Naduposted onPosted Today job requisition idR0000304390 Career Area: Manufacturing About The Role : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Oversees and coordinates the activities of the production line, prepares sch...

Leading BPO in Kolkata Hiring for Quality Analyst Must have minimum 1 Year experience in Quality in International BPO Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123

Leading Bpo in Kolkata Hiring for Quality Analyst Must have minimum 2 years experience in Quality in International Bpo Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123

Job Title: Quality Analyst Location: Bangalore Working Days: 6 Days a Week ( Sunday week off ) Must Know anyone (1) of these regional language : 1.Hindi 2. Marathi 3.Gujarati 4.Kannada 5.Tamil 6.Malayalam 7.Telugu 8.Bengali Salary: As per the candidates last drawn salary and experience Roles and Responsibilities Conduct quality analysis to identify areas of improvement in call center operations. Perform root cause analysis on customer complaints and feedback to resolve issues promptly. Develop and implement quality improvement initiatives using tools like Pareto charts, Fishbone diagrams, and Control Charts. Collaborate with team members to ensure adherence to quality standards during call m...

Job Description: The Business Analyst will play a pivotal role in ensuring and enhancing the quality of reviews, processes, and workflows. This position demands a highly analytical, detail-oriented individual with a robust understanding of quality assurance methodologies, and knowledge of Six Sigma Lean principles. The Business Analyst will be responsible for meticulous review of quality samples, precise identification and categorization of errors, rigorous root cause analysis, effective support for Service Level Objective (SLO) remediation, proactive participation in training initiatives, and insightful tracking of performance trends. This role necessitates close collaboration with cross-fu...

Leading BPO in Bangalore Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit...

Leading BPO in Kolkata Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. good communication skills. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8050980644 send relevant CV to ramya.ramya1@teleperformancedibs.com Role: Quality Analyst Industry Type: BPM / BPO Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education any graduation Best Wishes Ramya V

Experience: International voice experience required for this role Sales experience will be add on Minimum one year of on paper exp as Quality Analyst, Excellent communication skills