40 Pareto Charts Jobs

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.8 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.2 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

Role: Quality Analyst Location; Bangalore ( Marathahalli) 6 days working package upto 5 LPA Experience needed in 7 QC tools For more info kanak khandelwal 8287348253

Job Summary We are seeking a skilled and experienced Accountant (Financial Analyst) to join our team who will have the opportunity to champion our Global Finance Transformation by providing quality analysis from our new Center of Excellence. The COE has 4 towers, this role will primarily support onshore partners by providing reporting and analytics, aimed at delivering actionable insights that drives profitable growth. This role will not only enhance ones communication, presentation and financial analysis skills through challenging job responsibilities and regular interaction with local leadership but also provide opportunities for collaboration and networking across the enterprise. The preference for this role is to be based out of Bangalore, Whitefield office What you will do Job Responsibilities may include, but are not limited to: Management Reporting: Preparing and communicating timely, accurate and consistent budgeting, forecasting and reporting for the assigned business units and identifying key drivers providing insights to support decision making Performing month end closing tasks that may include actuals, allocations, master data corrections, intercompany services charges Cost Monitoring and NPI Projects : Conducting detailed cost analysis for existing and new products to identify cost-saving opportunities and preparing comprehensive reports on product costs highlighting any variances from the budgets Ensuring all cost monitoring activities comply with internal policies and external regulatory requirements Co-ordinating NPI projects analysing market data, customer feedback and product performance metrics to provide insights and recommendations for product improvements and enhancements Manufacturing Accounting and Capital Management: Supporting management in taking decisions in various projects and cost reduction programs, reporting inventory metrics, reviewing and analysing balance sheet and manufacturing metrics Accounting of capital expenses in the Capital Management System (CMS), reviewing and approving accuracy of fixed assets and ensuring GAP compliance Others: Working closely with other departments to gather relevant data and provide insights. Fostering a collaborative environment to ensure alignment on goals Developing into a subject matter expert and provide guidance/training for all related systems & reporting Participating in and/or leading the development of business process improvements as part of the Global Finance Strategy Process Transition & Improvement: Performing the tasks related to the transition of the projects in line with COE scope of work, timelines, business requirements and defined metrics/KPIs Participating in knowledge transfer sessions, defining and owning the documentation (instruction manuals and scorecards/trackers) Partnering with multiple global stakeholders on day-to-day operations Identifying and leveraging on tools and technologies to transform processes Driving continuous improvement via simplification, standardization and automation Embedding change management best pra What you will have Proven experience in financial reporting, analysis, FP&A, intercompany, month end processes, cost accounting, investment analysis and fixed assets accounting Strong analytical and problem-solving skills to interpret complex financial data, trends and patterns Excellent customer service skills working in a global environment with multiple stakeholders to drive outcomes Self-starter, works well independently and in a team, with excellent communication skills Experience in process transitions and transformations in a virtual environment CA, CPA, CMA or MBA Finance with 7-10 years of progressive experience Additional Information Work timings 1 p.m. to 10p.m. IST Work from office IC (individual contributor) role Skills desired: Accuracy and Attention to Detail : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free. Analytical Thinking : Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups.

Leading BPO in Mumbai Hiring for Sr Quality Analyst US Healthcare Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call a 8467054123

Career Area: Finance : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Accountant to join our GLBL BusSvcs RTR -GFSD, Bangalore Team. The incumbent is expected to Provide timely and accurate financial record keeping and reporting as directed by management. The preference for this role is to be based out of Bangalore, KA-India What you will do Job Roles and Responsibilities Maintaining financial records in accordance with GAAP and organizational standards.Creating reports on financial performance for internal and external use.Creating and utilizing automated tools for the updating, analyzing and reporting of consolidated financial results. What you will have Bachelors Degree (B.com, M. Com, MBA) with 11+years of relevant Experience need into RTR. Qualified CA/CMA is required with 4-6 years of relevant experience into RTR Shift Timing- 07:30AM -04:30PM IST(APAC Shift) The position requires the candidate to work a 5-a day -week schedule in the office. Skills desired: Skill Descriptors Accuracy and Attention to Detail Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Extensive Experience: Evaluates and makes contributions to best practices. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy. Employs techniques for motivating personnel to meet or exceed accuracy goals. Implements a variety of cross-checking approaches and mechanisms. Demonstrates expertise in quality assurance tools, techniques, and standards. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Level Extensive Experience: Clarifies and handles multiple concurrent and diverse activities. Shifts focus among several efforts as required by changing priorities. Addresses potential conflicts that impact current delivery commitments. Works with or leads others to re-prioritize work and reschedule commitments as necessary. Responds to shifting priorities while maintaining progress of regularly scheduled work. Demonstrates an expectation that there will be ongoing shifts in demands and priorities.Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Working Knowledge: Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Accounting: Knowledge of accounting methods, processes, and tools; ability to maintain and prepare financial statements and reports using accounting methods and processes. Level Working Knowledge: Utilizes cost monitoring practices, techniques and considerations. Works with financial transactions and related documentation within the organization. Participates in accounting practices of classifying and recording financial data. Maintains existing charts of accounts. Follows regulations for entering and reporting the financial content in major accounting systems. Financial Analysis: Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material. Level Working Knowledge: Applies principles used to evaluate the economics of investment decisions. Interprets major types of financial statements issued by the organization. Utilizes basic qualitative and quantitative tools and techniques with proficiency. Works with a specific financial analysis tool set. Implements valid financial analysis aligned with key criteria. Financial Reporting: Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports.Level Working Knowledge: Follows organizational practices and guidelines for product profitability reporting. Analyses errors or inaccuracies in financial reports. Uses basic tools to create simple financial reports. Monitors compliance with organizational standards for financial report writing. Implements organizational methods and procedures for financial report writing. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careersCaterpillar is an Equal Opportunity Employer (EEO)EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: July 7, 2025 - July 20, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Finance : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Accountant for our FP&A systems- business support (OneStream) role, to join our Manufacturing Tower - Analytics COE Team -Global Financial Services Division who will have the opportunity to champion our Global Finance Transformation by supporting our Management Reporting, Business Partnering and Continuous Improvement efforts. The preference for this role is to be based out of Bangalore, Whitefield Office What you will do Business support for OneStream handling multiple stakeholders in the business Performing the tasks related to OneStream business support in line with COE scope of work, timelines, business requirements and defined metrics/KPIs Participating in knowledge transfer sessions and creating user documentation, including user guides and training materials. Partnering with technical teams to provide support on dashboard and cube view report builds. Delivering ad-hoc end-user training, as required Providing additional guidance to resolve issues arising from a gap in user knowledge / understanding Providing support for data import related queries - e.g. establishing and explaining the data lineage of data points within the OneStream application Assisting users to submit change requests, including the process and the details required Embedding change management best practices What you will have. Hands on experience in month end close/consolidation and management reporting using OneStream Preferable to have experience in OneStream metadata, business rules, forms, cube views, workflow, user experience management, reports and dashboards Preferable to have experience with finance transformation projects closely involved during design, development, testing and enhancement phases Background/Experience/Skills & Capabilities Proven experience in management reporting, FP&A and related month end processes Excellent customer service skills working in a global environment with multiple stakeholders to drive outcomes Self-starter, works well independently and in a team, with excellent communication skills Exhibits initiative and intellectual curiosity Experience in finance transformation projects CA, CMA, ICWA, MBA Finance with 7 - 10 years of progressive experience Level 1 OneStream Certified Associate is preferred but not required Additional Information Work timings 1 p.m. to 10 p.m. IST Work from office 5 days a week IC (individual contributor) role Skills desired: Accuracy and Attention to Detail Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Extensive ExperienceEvaluates and makes contributions to best practices. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy. Employs techniques for motivating personnel to meet or exceed accuracy goals. Implements a variety of cross-checking approaches and mechanisms. Demonstrates expertise in quality assurance tools, techniques, and standards. Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Level Working KnowledgeApproaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Working KnowledgeDelivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Managing Multiple Priorities Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Level Extensive ExperienceClarifies and handles multiple concurrent and diverse activities. Shifts focus among several efforts as required by changing priorities. Addresses potential conflicts that impact current delivery commitments. Works with or leads others to re-prioritize work and reschedule commitments as necessary. Responds to shifting priorities while maintaining progress of regularly scheduled work. Demonstrates an expectation that there will be ongoing shifts in demands and priorities .Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Working KnowledgeIdentifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Accounting Knowledge of accounting methods, processes, and tools; ability to maintain and prepare financial statements and reports using accounting methods and processes.Level Working KnowledgeUtilizes cost monitoring practices, techniques and considerations. Works with financial transactions and related documentation within the organization. Participates in accounting practices of classifying and recording financial data. Maintains existing charts of accounts. Follows regulations for entering and reporting the financial content in major accounting systems. Financial Analysis Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material.Level Working KnowledgeApplies principles used to evaluate the economics of investment decisions. Interprets major types of financial statements issued by the organization. Utilizes basic qualitative and quantitative tools and techniques with proficiency. Works with a specific financial analysis tool set. Implements valid financial analysis aligned with key criteria. Financial Reporting Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports.Level Working KnowledgeFollows organizational practices and guidelines for product profitability reporting. Analyzes errors or inaccuracies in financial reports. Uses basic tools to create simple financial reports. Monitors compliance with organizational standards for financial report writing. Implements organizational methods and procedures for financial report writing. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careersCaterpillar is an Equal Opportunity Employer (EEO)EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Procurement : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition The Procurement Manager is responsible for procurement process improvement implementation. This includes documenting the needs and requirements of the procurement community as well as designing, testing, and implementing logical solutions to break fixes & enhancements in ERP to ensure P2P process is not impacted. The ideal candidate will be responsible for leading a team to analyse, design, and implement transformative procurement processes that enhance efficiency, reduce costs, and improve overall procurement performance. The candidate will be responsible for metric monitoring & process optimization of current processes to ensure early process deviations are detection and resolved. Responsibilities Leading a group of individual contributors that deliver project associated with lean processes, global market understanding, tools, and systems. Managing the overall design and development of solutions, collaborates with stakeholders and business users to collect VOB/VOC, business requirements, and prepares implementation plans for successful deployment. Executing key projects such as the development of standardized best practices, offerings, services and development of associated tools & training. Driving adoption and identifying continuous improvement opportunities/projects, including standardization and simplification, and mitigating risks. Degree Requirement Bachelors degree or equivalent with 8 10 years of relevant procure to pay experience Six Sigma / Lean Certification Skill Descriptors Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. Level Extensive Experience: Analyses business processes, identifies alternative solutions to outdated processes and assesses their feasibility. Evaluates financial, cultural, technological and other factors that need to be addressed. Recommends new approaches that seek the use of advanced technology. Establishes requirements for large changes in the overall mission, roles, responsibilities and processes necessary to make business improvements. Works to overcome BPI resistance from managers, the labor force and other groups. Six Sigma Methodology: Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes. Level Working Knowledge: Analyses business priorities for selecting potential critical metrics. Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance. Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools. Resolves routine problems in a cost effective manner. Reports deviances from process improvements. Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Level Working Knowledge: Comments on the organization's business model and financial goals.Communicates key considerations for business decision making process.Cites examples of types of information needed to make sound business decisions.Participates in business task to get things done in own unit or area.Caters to key stakeholders and their priorities. Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance. Level Working Knowledge: Carries out business process design tasks with some supervision and coaching.Uses a variety of business process design tools and techniques.Examines, interprets, and explains work-flow materials and documentation.Documents common obstacles and barriers for effective implementation.Analyzes a process and associated business logic and offers recommendations based on analysis. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process.Identifies, obtains, and organizes relevant data and ideas.Participates in documenting data, ideas, players, stakeholders, and processes.Recognizes, clarifies, and prioritizes concerns.Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours. Level Extensive Experience: Reviews others' writing or presentations and provides feedback and coaching.Adapts documents and presentations for the intended audience.Demonstrates both empathy and assertiveness when communicating a need or defending a position.Communicates well downward, upward, and outward.Employs appropriate methods of persuasion when soliciting agreement.Maintains focus on the topic at hand. Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge: Adjusts to new or changing assignments, processes, and people.Demonstrates willingness to listen to other opinions.Provides examples of shifting from task to task.Identifies and considers alternative approaches to situations or problems.Accepts new or radical ideas with an open mind; avoids snap reactions. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Level Extensive Experience: Clarifies and handles multiple concurrent and diverse activities.Shifts focus among several efforts as required by changing priorities.Addresses potential conflicts that impact current delivery commitments.Works with or leads others to re-prioritize work and reschedule commitments as necessary.Responds to shifting priorities while maintaining progress of regularly scheduled work.Demonstrates an expectation that there will be ongoing shifts in demands and priorities. Data Analytics: Knowledge of techniques and processes for inspecting, cleansing, transforming, and modelling data; ability to discover useful information, draw logical conclusions, and support decision-making. Level Working Knowledge: Collects required data through various data sources and documents them for evaluating trends and activities. Assists in preparing charts, graphs, tables, and other tools to represent the results obtained from data analysis. Researches business-related data, analyzes, interprets, and presents findings to management. Recognizes and assesses problems, opportunities, and methods for improving existing business performance. Utilizes designated data analysis software to analyze the data. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: Identifies and documents specific problems and resolution alternatives.Examines a specific problem and understands the perspective of each involved stakeholder.Develops alternative techniques for assessing accuracy and relevance of information.Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.Uses fact-finding techniques and diagnostic tools to identify problems. Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Working Knowledge: Follows policies, practices and standards for determining functional and informational requirements.Confirms deliverables associated with requirements analysis.Communicates with customers and users to elicit and gather client requirements.Participates in the preparation of detailed documentation and requirements.Utilizes specific organizational methods, tools and techniques for requirements analysis. Posting Dates: July 7, 2025 - July 20, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Finance : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Accounting Manager to join our GLBL BusSvcs RTR -GFSD ,Bangalore Team. The incumbent is expected to manage the financial record keeping, reporting, tax filing and other accounting functions for the organization. The preference for this role is to be based out of Bangalore, KA-India What you will do Job Roles and Responsibilities Producing accurate and timely financial reports, for internal and external use, in accordance with GAAP and in compliance with section 404 of Sarbanes-Oxley Act. Preparing or leading preparation of reports which summarize and forecast business activity and financial position in areas of income, expenses, and earnings, based on past, present and expected operations. Ensuring the accounting policies and practices of the organization are followed; working closely with internal auditors, public accountants, federal tax examiners, and other financial professionals ensuring that practices are in line with the overall goals of the organization. Overseeing and evaluating the activities of the accounting staff, and providing for their professional development; analyzing and solving accounting problems. What you will have Bachelors Degree (B.com, M.Com , MBA) with 11+years of relevant Experience need into RTR. Qualified CA/CMA with 8+years of relevant Experience into RTR profile Shift Timings- 01:00-10:00PM IST (EMEA Shift) /07:30AM -04:30PM IST(APAC SHIFT) 5 Days work from Office Skills desired: Skill Descriptors Planning Tactical, StrategicKnowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.Level Working KnowledgeContributes to short-term operational plans. Anticipates and adapts to plan changes. Monitors progress of work against plan as required to meet objectives. Reports variances and makes agreed-upon corrections. Under guidance, develops tactical plan for own direct responsibility. Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Level Working KnowledgeApproaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Working KnowledgeDelivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Judgment and Decision Making Knowledge of the decision-making process; ability to carefully evaluate the impact of emerging business situations and choose the best path forward communicating actions and activities that maximize organizational performance.Level Working KnowledgeDiscerns between "signal" and "noise" when considering courses of action. Selects the right activities to work on from a range of competing priorities. Stands by decisions in the face of conflict or unexpected outcome. Makes the transition from evaluation to conclusion readily and in a timely manner. Revisits decisions when appropriate, but infrequently and without disrupting focus. Managing People Knowledge of processes involved in managing people; ability to lead successful teams, and diligently address issues related to performance and conflicts at the workplace.Level Basic UnderstandingDescribes the general processes and procedures involved in people management. Identifies the needs of the organization and employees; matches them to appropriate solutions. Lists major activities performed in managing people at the workplace. Understands relevant systems, tools, and resources required for managing people. Accounting Knowledge of accounting methods, processes, and tools; ability to maintain and prepare financial statements and reports using accounting methods and processes.Level Working KnowledgeUtilizes cost monitoring practices, techniques and considerations. Works with financial transactions and related documentation within the organization. Participates in accounting practices of classifying and recording financial data. Maintains existing charts of accounts. Follows regulations for entering and reporting the financial content in major accounting systems.Financial Analysis Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material.Level Basic UnderstandingDescribes the concepts behind financial analysis and implications of financial data. Explains how financial statements are organized and the type of information they provide. Identifies major types of financial statements issued by the organization. Lists activities and responsibilities of financial analysts. Financial Reporting Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports.Level Working KnowledgeFollows organizational practices and guidelines for product profitability reporting. Analyzes errors or inaccuracies in financial reports. Uses basic tools to create simple financial reports. Monitors compliance with organizational standards for financial report writing. Implements organizational methods and procedures for financial report writing. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careersCaterpillar is an Equal Opportunity Employer (EEO)EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: July 7, 2025 - July 20, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Supply Chain and Logistics : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As part of RI Factory Logistics, this role will support warehouse operations such as leading material review committee, supports warehouse inbound to outbound operation and logistics planning, also the candidate possesses basic knowledge in SAP warehouse management system. Basically, this role will continuously improve and enable warehouse operations from inbound to point of use for assembly processes. Responsibilities Efficiently handles material review committees (MRC), leads resolution on warehouse operations defective components Governs and executes shelf-life management for about 300 parts Leads built in quality (BIQ) for logistics operations Supports improvements in logistics processes through projects and Kaizen tasks Assists on SAP warehouse management system for operations Supports warehouse digitalization and technology initiatives Supports defect free warehouse transactions Supports warehouse compliance to ISO audits and internal inventory audits Skill Descriptors Accuracy and Attention to Detail Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Learns from mistakes and applies lessons learned from logistics transactions Develops and uses checklists to ensure that information goes out error-free. Demonstrates ability to learn SAP warehouse management systems Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems Makes a systematic comparison of two or more alternative solutions. Uses data stratification, flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products. Level Basic Understanding: Explains how improvements in logistics contribute to competitive advantage in the marketplace. Identifies issues and considerations for inbound and outbound logistics. Documents internal and external informative sources or proprietary materials about logistics management. Describes basic logistical processes and sub-processes. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Uses effective decision-making approaches such as consultative, command, or consensus Ensures that assumptions and received wisdom are objectively analyzed in decisions Evaluates past decisions for insights to improve decision-making process Collaborates in analysing and synthesizing relevant data and assessing alternatives. Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. REQUIRED QUALIFICATIONS Bachelor of Engineering (BE) / equivalent graduation/degree is a must 2 to 6 years of work experience in warehouse operations / warehouse management systems / inventory management in manufacturing industry Foundational knowledge in SAP WM / equivalent applications Good interpersonal skills for internal and cross functional collaboration DESIRED QUALIFICATIONS Lean Deployment and 6Sigma Projects Microsoft 365, Power BI and Power Apps Relocation is available for this position. Posting Dates: July 10, 2025 - July 17, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Procurement : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition: Manages part development and quality feedback loops for New Product Introduction (NPI), Continuous Product Improvement (CPI), and New Source Introduction (NSI) related activities by collaborating with suppliers, design control engineers, value chain engineering, and procurement category teams. Responsibilities: Managing Advanced Product Quality Planning (APQP) and Cost management related activities from concept to PPAP to deliver parts at the right quality, total cost, and meet timelines. They accomplish this through collaboration with various functional areas like packaging, transportation, business resources, supply chain, etc,. Implementing product supply strategies aligned with the category management supply strategies that will create a competitive advantage for our customers by developing, optimizing, and integrating a world-class supply network. Managing the quality feedback loops to ensure lessons learned on quality defects are applied across the supply base. Driving Value Analysis and Value Engineering (VAVE) through cost modeling, design for manufacturability, and leveraging suppliers capabilities. Degree Requirement: Bachelors in engineering (Preferred Mechanical or Automobile Engineering) from Tier 1 University/College. Skill Descriptors: Data-driven Decision MakingKnowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals. Level Working Knowledge: Applies an assigned technique for data-driven thinking in a Decision-Making process. Discerns between "signal" and "noise" when interpreting data. Identifies, obtains, and organizes relevant data and ideas. Participates in the process of choosing KPIs and metrics to influence decisions. Utilizes the basic data collection and evaluation tools and techniques. Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective CommunicationsUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Interpersonal RelationshipsKnowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Cost-Benefit AnalysisKnowledge of the principles and tools used in cost-benefit analysis; ability to analyze the purpose and scope of a producer, product, process, or project in terms of cost and benefits. Level Working Knowledge: Follows organizational guidelines and procedures for conducting a cost-benefit analysis. Participates in the development of a cost-benefit analysis. Calculates common measurements such as NPV and ROI. Documents and measures direct and indirect costs and projected benefits. Resolves common errors or omissions in developing the analysis. Supplier Management - MFGKnowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice. Level Working Knowledge: Follows procedures in carrying out routine supplier management tasks. Uses electronic systems or tools to record/retrieve supplier information and carry out transactions with suppliers. Resolves routine supplier issues; escalates non-routine issues up chain of command. Researches alternative vendors or suppliers; participates in supplier selection. Works with suppliers to ensure that purchases meet delivery date and quality specifications. Strategic SourcingKnowledge of strategic sourcing methods, technologies and processes; ability to analyze, improve and re-evaluate organizational procurement process continuously. Level Working Knowledge: Works with various basic components of strategic sourcing, such as data analysis, market research and purchasing budgets examination. Participates in enhancing institutional sourcing process continuously including identifying improvement opportunities. Conducts strategic sourcing activities in a limited environment. Follows relevant standards, policies and practices regarding strategic sourcing. Assists senior sourcing professionals with strategic sourcing in multiple environments. Supply Chain ManagementKnowledge of functions, principles and techniques used in supply chain management; ability to develop and implement strategies, practices and tools for controlling the whole processes. Level Working Knowledge: Recognizes software systems or components used to manage supply chain. Participates in supply chain analysis and uses it to spot trends and improvement opportunities. Discusses considerations for integrating partner and supplier transactions. Summarizes supply chain considerations for different types of products. Works with a specific part of supply chain management process. This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: July 2, 2025 - July 16, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Dear Candidates, We have an opening for Quality Analyst & Process Trainer, Interested candidates can walk-down to our office. INTERVIEW DATE:- 10 July 2025 TO 14 July 2025 INTERVIEW TIME :- 10am to 1pm Contact Person:- Sridevi (9945764799) 1, Quality Analyst:- Role & Responsibilities: - Conducts quality review of telephonic/chat conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved Audit sales inbound/outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed out in the framework Ensure that the stipulated compliance guidelines are met, and corrective measures are taken when there is a miss Provide coaching and guidance based on audit findings, and delivers weekly/ongoing performance feedback to associates as outlined by the business Ability to train and coach Strong logical reasoning and problem - solving skills Eligibility Criteria: - 1, Qualification: - Any Graduation/ Any Post Graduation 2, Location: - Koramangala 3, Age limit: - Below 36yrs 4, Excellent communication skill is must. (English+Hindi) 5, Experience: - Minimum 2yrs experience as Quality Analyst 2, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred Regards, Sridevi

Career Area: Strategy : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. : We are seeking a highly skilled and motivated 6 Sigma CPI (Continuous Process Improvement) Project Leader to join our team. The ideal candidate will have a strong background in the DMAIC (Define, Measure, Analyse, Improve, Control) 6 Sigma process, with expertise in failure analysis, root cause analysis, project and validation planning. This role requires exceptional collaboration skills to work effectively with diverse, global cross-functional teams, including design control, suppliers, facilities, and product support. Key Responsibilities: Lead and manage 8-10 projects per year, with the ability to handle 6-7 projects simultaneously, depending on complexity. Utilize the DMAIC 6 Sigma methodology to drive permanent corrective actions into production and into service parts. Conduct thorough failure analysis and root cause analysis to identify and address process inefficiencies. Develop and execute project and validation plans to ensure successful project outcomes. Apply critical thinking and analytical skills to confirm root causes and implement effective solutions. Foster strong collaboration and communication among cross-functional team members to achieve project objectives. Deliver successful projects meeting project velocity, effectiveness and communication metrics. Qualifications: Proven experience in leading 6 Sigma projects, with a strong understanding of the DMAIC process. Demonstrated ability to manage multiple projects simultaneously and deliver results within deadlines. Excellent collaboration and communication skills to work effectively with diverse, cross-functional teams. Strong analytical and problem-solving skills, with the ability to conduct failure and root cause analysis. Experience in project and validation planning to ensure successful project execution. Certification in 6 Sigma (Green Belt, Black Belt, or Master Black Belt) is preferred. Preferred Background in EIC (Engine Installation and colling), HYI(Hydraulic integration installation and ELI (Electrical installation) Skills: DMAIC 6 Sigma process Failure analysis Root cause analysis Project and validation planning Cross-functional team collaboration Critical thinking and analysis Project management, including escalation Personal Attributes: Highly organized and detail-oriented Strong leadership and team management skills Excellent communication and interpersonal skills Proactive and results-driven mindset Ability to thrive in a fast-paced and dynamic environment Skill Descriptors Active Learning: Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development. Explains lessons learned from mistakes and failures as well as successes. Maintains network of contacts within own unit. Identifies and explains own strengths and development needs. Makes use of journals, associations, and conferences in own professional specialty. Learns new concepts, processes and tools related to own immediate responsibilities. Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. InfluencingKnowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Develops basic persuasive arguments. Discusses organizational culture around providing input on decisions. Uses active listening skills and probing techniques to surface opportunities to influence. Identifies who the decision makers are and how they receive information. Regularly presents ideas or suggestions to associates in persuasive terms. Project ManagementKnowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Identifies project management tools and requirements within own function. Describes the key objectives, phases and deliverables of a current project. Explains the concepts of phase, activity, task, and deliverable. Gives examples of critical paths in projects. Six Sigma MethodologyKnowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes. Analyzes business priorities for selecting potential critical metrics. Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance. Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools. Resolves routine problems in a cost effective manner. Reports deviances from process improvements. Relocation is available for this position.

Career Area: Finance : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Accountant for our FP&A systems- business support (OneStream) role, to join our Manufacturing Tower - Analytics COE Team -Global Financial Services Division who will have the opportunity to champion our Global Finance Transformation by supporting our Management Reporting, Business Partnering and Continuous Improvement efforts. The preference for this role is to be based out of Bangalore, Whitefield Office What you will do Business support for OneStream handling multiple stakeholders in the business Performing the tasks related to OneStream business support in line with COE scope of work, timelines, business requirements and defined metrics/KPIs Participating in knowledge transfer sessions and creating user documentation, including user guides and training materials. Partnering with technical teams to provide support on dashboard and cube view report builds. Delivering ad-hoc end-user training, as required Providing additional guidance to resolve issues arising from a gap in user knowledge / understanding Providing support for data import related queries - e.g. establishing and explaining the data lineage of datapoints within the OneStream application Assisting users to submit change requests, including the process and the details required Embedding change management best practices What you will have. Hands on experience in month end close/consolidation and management reporting using OneStream Preferable to have experience in OneStream metadata, business rules, forms, cube views, workflow, user experience management, reports and dashboards Preferable to have experience with finance transformation projects closely involved during design, development, testing and enhancement phases Background/Experience/Skills & Capabilities Proven experience in management reporting, FP&A and related month end processes Excellent customer service skills working in a global environment with multiple stakeholders to drive outcomes Self-starter, works well independently and in a team, with excellent communication skills Exhibits initiative and intellectual curiosity Experience in finance transformation projects CA, CMA, ICWA, MBA Finance with 5 - 8 years of progressive experience Level 1 OneStream Certified Associate is preferred but not required Additional Information Work timings 2 p.m. to 11 p.m. IST Work from office 5 days a week IC (individual contributor) role Skills desired: Accuracy and Attention to Detail Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Extensive ExperienceEvaluates and makes contributions to best practices. Processes large quantities of detailed information with high levels of accuracy. Productively balances speed and accuracy. Employs techniques for motivating personnel to meet or exceed accuracy goals. Implements a variety of cross-checking approaches and mechanisms. Demonstrates expertise in quality assurance tools, techniques, and standards. Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Level Working KnowledgeApproaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Working KnowledgeDelivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Managing Multiple Priorities Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Level Extensive ExperienceClarifies and handles multiple concurrent and diverse activities. Shifts focus among several efforts as required by changing priorities. Addresses potential conflicts that impact current delivery commitments. Works with or leads others to re-prioritize work and reschedule commitments as necessary. Responds to shifting priorities while maintaining progress of regularly scheduled work. Demonstrates an expectation that there will be ongoing shifts in demands and priorities .Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Working KnowledgeIdentifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Accounting Knowledge of accounting methods, processes, and tools; ability to maintain and prepare financial statements and reports using accounting methods and processes.Level Working KnowledgeUtilizes cost monitoring practices, techniques and considerations. Works with financial transactions and related documentation within the organization. Participates in accounting practices of classifying and recording financial data. Maintains existing charts of accounts. Follows regulations for entering and reporting the financial content in major accounting systems. Financial Analysis Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material.Level Working KnowledgeApplies principles used to evaluate the economics of investment decisions. Interprets major types of financial statements issued by the organization. Utilizes basic qualitative and quantitative tools and techniques with proficiency. Works with a specific financial analysis tool set. Implements valid financial analysis aligned with key criteria. Financial Reporting Knowledge of processes, methods, and tools of financial reporting; ability to create and maintain accurate and thorough financial reports.Level Working KnowledgeFollows organizational practices and guidelines for product profitability reporting. Analyzes errors or inaccuracies in financial reports. Uses basic tools to create simple financial reports. Monitors compliance with organizational standards for financial report writing. Implements organizational methods and procedures for financial report writing. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careersCaterpillar is an Equal Opportunity Employer (EEO)EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Role & responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Preferred candidate profile: Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines of deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal. Qualification : Graduation -Upto 6.5 LPA -Location: Mumbai, Bengaluru, Kolkata & Pune Interested, Reach out to: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Quality Analyst || Voice Process || International BPO Must have Exp as a QA in to International Voice Must have worked in to International Voice Location - Mumbai , Pune , Bangalore 5 Days Experience working into BPO Domain is a MUST Overall 3+ years in BPO/ Contact Center Only Graduates Excellent Communication Skills Rotational Shift Opportunity to work in a fast-paced, international work environment Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Quality Analyst for International Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Career Area: Supply Chain and Logistics : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Dynamic person with excellent attention to in-depth details and exceptional analytical skills to analyse the data efficiently through effective coordination with key stake holders having collaborative attitude and deliver the best together in Bill of material creation & accuracy level maintenance, Engineering change implementation and Excess/Obsolete stock scrap clearance. Responsibilities Ensure MBOM & MRP Parameters Accuracy with frequent validation & actions required. Quality Material Master creation for NPI Programs with variant configuration In accordance to change control procedures implement Engineering changes Lead NPI parts & EC Parts coordination to ensure product changes are implemented on time. Eliminate Excess and Obsolete Stock Effective Scrap reduction through Request to Scrap Surplus Material process. Strong Understanding of SAP MM Degree Requirement Degree or equivalent experience desired Skill Descriptors Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Assists in the development of process flows to track lead time by activity. Rely on independent decision making to complete job tasks on identified areas. Project Management Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. Level Working Knowledge Provides input for Gantt or PERT charts or their equivalent to track project progress and status. Under guidance, plans and estimates simple projects. Assists in detailed project plans including cost, schedule, and resource requirements. Obtains information from stakeholders during the planning stage of a project. Produces standard project status report. Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyse risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problem Collaborative Working Ability to work in synergy as a team seamlessly leverage one anothers strengths, embrace diverse viewpoints, brainstorm collectively to complete projects, develop solutions, and achieve shared/mutual objectives creating additional value to the organisation. Level Working Knowledge Enhances problem solving by developing a combination of various solutions and result-oriented approaches brainstorming together with in the team and with cross functional team. Promotes face-to-face interaction and open communication with other team members for better teamwork. Involves all project members in collaborating extensively Material Master (MM) Creation & MBOM Accuracy Knowledge of SAP MM for managing the material-related aspects of BOM, MRP Parameters, engineering changes and Variant Configuration ensuring efficient and accurate implementation of Master BOM and Engineering Change. Level Working Knowledge Obtains key information from necessary stakeholders in the right time for NPI Program and ensure quality Material Master (MM) creation with MRP Parameter & Variant Configuration update. Frequent validation of MBOM to maintain accuracy. MRP Parameters monitoring & maintenance. Lead production meeting regarding the introduction of NPI parts and attend NPI Meetings to ensure product changes are coordinated. Ensure to meet deadlines with flawless launch of NPI parts. Monitor and eliminate Excess and Obsolete Stock through RSSM Process wherever applicable. May enter drawing change information and new release information into EDS. Follows established procedures, documentation requirements and approval level requests wherever applicable. Engineering Change Coordination: Knowledge of SAP MM and engineering change best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to perform effective implementation of Engineering changes on time. Level Working Knowledge Analyse Engineering packages to determine priorities and establish dates for releases or Engineering changes. Ensure parts availability for Purchasing and Material Planning procurement for engineering changes. Coordinate required rework or material scrap resulting from new releases or Engineering changes. Ensure to meet deadlines with flawless launch of Engineering Change parts. Follows established procedures, documentation requirements and approval level requests wherever applicable. Helps evaluate what factors should be addressed in the change program and suggests ways to reduce deviations and keep improving the processes continuously. Lead Engineering change control meeting with cross functional teams to ensure EC product changes are coordinated. This position requires the candidate to work a 5-day-a-week schedule in the office. Relocation is available for this position. Posting Dates: June 12, 2025 - June 24, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Strategy : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Leads, manages, and supports projects related to process and product improvements using Lean, Six Sigma and project management methodologies to achieve business goals. Responsibilities Designing and developing Six Sigma programs, including supporting systems and tools, for quality and business process improvement. Leading and managing Six Sigma project portfolios to achieve measurable business process improvements. Providing technical training and guidance for Green Belt professionals on the planning, development and implementation of Six Sigma projects. Employing Six Sigma methodology into organizational operations to meet business goals and objectives. Skill DescriptorsActive LearningUnderstanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.Level Extensive ExperienceApplies feedback and changes behavior accordingly. Learns new concepts, processes and tools applicable to the needs of the entire unit. Develops and monitors programs that integrate learning with practice opportunities. Helps others understand their learning styles and how to use them in self-development work. Maintains a network of professional contacts, internal and external. Demonstrates grasp of new information and its implications. Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Level Working KnowledgeApproaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. InfluencingKnowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Level Working KnowledgeDevelops basic persuasive arguments. Discusses organizational culture around providing input on decisions. Uses active listening skills and probing techniques to surface opportunities to influence. Identifies who the decision makers are and how they receive information. Regularly presents ideas or suggestions to associates in persuasive terms. Interpersonal RelationshipsKnowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.Level Working KnowledgeExplains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Problem SolvingKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Working KnowledgeIdentifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Process ImprovementUnderstanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.Level Working KnowledgeDefines the critical workflow for executing key processes. Identifies process problems that limit performance. Implements methods for improving and establishing controls for critical processes. Focuses on the most significant problems to maximize efficiency gains. Surfaces systemic problems to be addressed at the organizational level. Project ManagementKnowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.Level Working KnowledgeProvides input for Gantt or PERT charts or their equivalent to track project progress and status. Under guidance, plans and estimates simple projects. Assists in detailed project plans including cost, schedule, and resource requirements. Obtains information from stakeholders during the planning stage of a project. Produces standard project status reports. Six Sigma MethodologyKnowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.Level Working KnowledgeAnalyzes business priorities for selecting potential critical metrics. Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance. Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools. Resolves routine problems in a cost effective manner. Reports deviances from process improvements. This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: June 17, 2025 - June 30, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Career Area: Strategy : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role DefinitionLeads, manages, and supports projects related to process and product improvements using Lean, Six Sigma and project management methodologies to achieve business goals. Responsibilities Designing and developing Six Sigma programs, including supporting systems and tools, for quality and business process improvement. Leading and managing Six Sigma project portfolios to achieve measurable business process improvements. Providing technical training and guidance for Green Belt professionals on the planning, development and implementation of Six Sigma projects. Employing Six Sigma methodology into organizational operations to meet business goals and objectives. Skill DescriptorsActive LearningUnderstanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.Level Working KnowledgeExplains lessons learned from mistakes and failures as well as successes. Maintains network of contacts within own unit. Identifies and explains own strengths and development needs. Makes use of journals, associations, and conferences in own professional specialty. Learns new concepts, processes and tools related to own immediate responsibilities. Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Level Working KnowledgeApproaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. InfluencingKnowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Level Working KnowledgeDevelops basic persuasive arguments. Discusses organizational culture around providing input on decisions. Uses active listening skills and probing techniques to surface opportunities to influence. Identifies who the decision makers are and how they receive information. Regularly presents ideas or suggestions to associates in persuasive terms. Interpersonal RelationshipsKnowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.Level Working KnowledgeExplains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Problem SolvingKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Working KnowledgeIdentifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of each involved stakeholder. Develops alternative techniques for assessing accuracy and relevance of information. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Uses fact-finding techniques and diagnostic tools to identify problems. Process ImprovementUnderstanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.Level Working KnowledgeDefines the critical workflow for executing key processes. Identifies process problems that limit performance. Implements methods for improving and establishing controls for critical processes. Focuses on the most significant problems to maximize efficiency gains. Surfaces systemic problems to be addressed at the organizational level. Project ManagementKnowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.Level Basic UnderstandingIdentifies project management tools and requirements within own function. Describes the key objectives, phases and deliverables of a current project. Explains the concepts of phase, activity, task, and deliverable. Gives examples of critical paths in projects. Six Sigma MethodologyKnowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.Level Working KnowledgeAnalyzes business priorities for selecting potential critical metrics. Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance. Researches important causes that have an impact on quality and customer satisfaction with the use of statistical tools. Resolves routine problems in a cost effective manner. Reports deviances from process improvements. This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: June 17, 2025 - June 30, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

HCLTech Walk-in Drive for Quality Analyst- 14th of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare