Parent Relationship Manager

Position: Parent Relationship Executive/ Manager

• Achieving Monthly and Annual Enrolment Targets which have been finalized in consultation with Management
• Conceptualising & organising events and marketing campaigns to ensure footfalls
• Conducting Market Study & Research
• Manage the inquiry process and ensure effective closure
• To ensure timely collection of fees for various school programs
• Constantly devise ways to increase parent satisfaction
• Resolve parent concerns and queries sympathetically and escalate them to the School Head as and when required
• Ensure timely submission of Daily, Weekly & Monthly reports
• Plan and ensure timely follow-ups for all sales and marketing activities
• Regularly update the information on the School App and website
• Liaise with vendors for materials and services required at school
• Handle administrative work related to admissions, withdrawals and support all activities related to the management of children in school
• Build a bond between the School and the Parent Community
• Conducting events as and when required as per the Corporate Team guidelines

Desired Candidate Profile:

• Graduate with 2-5 years experience in Hospitality / Sales / Marketing / Front- Office
• Excellent communication skills, both written and oral
• A go-getter with a pleasing personality and good social skills
• Experience in an international pre-school segment will be an added advantage

Role details:

• This is a full-time position. Working hours would be from 8:30 am - 4:30 pm Monday to Friday. Saturdays 9am-1pm. Two Saturdays of the month would be non-working Saturdays.

To know more about Vivero International Pre-schools, please visit https://www.viverointernational.com