Parent Relationship Manager

Job Title: Parent Relationship Manager (PRM)

Location: On-Site About Us: Orchids International Schools is a leader in holistic education, fostering academic excellence and overall development. We are seeking an enthusiastic and skilled Parent Relationship Manager (PRM) to join our team and play a vital role in driving admissions and maintaining strong relationships with prospective and current parents.

Key Responsibilities:

Lead Management:

Call and follow up with leads generated through fieldwork, digital ads, events, and other sources.

Counsel parents about school programs and policies to encourage enrollment.

Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication.

Admissions Support:

Provide personalized solutions to parent concerns and guide them through the admission process.

Input, review, and manage student records and data in the admission database. Work closely with Zonal Heads to ensure informed and timely admission decisions.

Relationship Management:

Build and maintain strong relationships with parents to understand their needs and provide tailored support.

Act as a liaison between parents and the school to ensure a smooth and positive experience.

Administrative Tasks:

Generate letters, reports, and lists as required to facilitate the admission process.

Maintain accurate records of interactions with parents and admission-related activities.

Qualifications:

Educational Qualification:

MBA graduate or final-year MBA students preferred.

Skills and Traits:

Strong communication skills in English; fluency in the local language is a must. Knowing Hindi is an added advantage.

Presentable, with excellent interpersonal and convincing abilities.

Comfortable interacting with children and their parents.

Proficient in using admission databases and related software.