845 Paas Jobs - Page 29

About this role: Wells Fargo is seeking a Lead Software Engineer within CT Cloud Engineering team In this role, you will: Migrate applications from TAS (formerly PCF) to OpenShift Container Platform. Contribute towards containerizing an application, by following the standard development practices. Leverage DevOps tools to migrate applications on OpenShift Container Platform. Integrate application with other middleware, monitoring, logging products to ensure smooth operations. Follow SDLC best practices, troubleshoot migration issues & be vocal as a Consultant for application teams to ease the migration journey. Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals. Working in a globally distributed team to provide innovative and robust Cloud centric solutions. Closely working with Product Team and Vendors to develop and deploy Cloud services to meet customer expectations. Required Qualifications: 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Overall 5+ years of experience, 2+ years working with OCP (OpenShift Container Platform). Must have 5+ years of hands-on experience on Java .Net (C# or other) language. Must have 5+ years of exposure and knowledge on different DevOps tools - GitHub, Jenkins, Harness, Blackduck, Checkmarx. Must have exposure and knowledge on infrastructure skills on maintaining the Kubernetes clusters, workloads, services. In depth, practical experience with Cloud methodologies (IaaS, PaaS, SaaS), microservices, orchestration etc... Job Expectations: Proficient and have a thorough understanding of various Cloud service offerings Well versed with Agile methodologies, product operating model and experience working in/for big enterprises

We have an urgent opening with one of Multinational Company for Pan India location. Interested one can share the resume on Deepaksharma@thehrsolutions.in OR WhatsApp on 8882505093 Profile : 1) Enterprise Architecture with Cloud Architecture 2) Enterprise Architecture with Integration & Application Modernization Architecture 1) Job Description: Enterprise Architecture with Cloud Architecture The Enterprise Architect with Cloud Architecture Expertise will play a pivotal role in shaping Clients IT strategy. This individual will be responsible for designing and implementing a robust, scalable, and secure enterprise architecture that aligns with Clients business goals. With a deep understanding of cloud technologies, the successful candidate will lead our transition to the cloud, ensuring that Clients systems are optimized for performance, cost, and agility. Key Responsibilities: Develop and maintain an enterprise architecture blueprint that integrates business, information, technology, and security architectures. Lead the design and implementation of cloud-based solutions, including IaaS, PaaS, and SaaS offerings. Collaborate with stakeholders across the organization to identify business requirements and translate them into technical solutions. Minimum of 15 years of experience in enterprise architecture, with at least 5 years focused on cloud architecture. Strong understanding of cloud computing technologies, trends, and architectures, with certifications in AWS / Azure / Google Cloud Platform preferred. Strong understanding & Certifications of Enterprise Architecture framework such as ToGAF, Zackman etc. Knowledge DevOps practices, microservices architectures, and containerization technologies (e.g., Docker, Kubernetes). Knowledge of IT governance, operations, and compliance requirements related to cloud computing. 2) Job Description: Enterprise Architecture with Integration & Application Modernization Architecture Develop and execute a comprehensive IT architecture strategy that incorporates integration, application modernization, and data architecture to support business objectives. Lead the transition to cloud-native applications, utilizing microservices and containerization technologies to improve scalability and agility. Design and implement robust integration frameworks to ensure seamless data exchange and interoperability across disparate systems and platforms. Minimum of 12-15 years of experience in IT architecture, with a strong emphasis on integration, application modernization, and data architecture. Proven expertise in cloud computing platforms (AWS / Azure / Google Cloud), microservices architectures, API management, and DevOps practices. Proficiency in integration technologies and platforms (e.g., MuleSoft, Kafka, API gateways). Deep understanding of data modeling, data warehousing, data lakes, and big data technologies, with experience in designing and implementing enterprise data strategies.

Job responsibilities includes- Discover new business opportunities for sales & marketing of software solutions offered by the organization. Develop new clients for Companys ERP (process manufactuiring)/ SFA/ SaaS based software products and services Understand client requirements and educate them about the suitable solution that can meet their specific requirements and Responsible for end-to-end sales cycle, right from lead generation to deal closure with BANT Approach Create and implement a structured plan to achieve set targets. Negotiate with clients to drive maximum business. Manage and update company database and customer relationship management systems (CRM) Present the product demo and elaborately describe the introduction, benefits & features of the same. Management of entire sales cycle. Depending on business requirements, BDM may be required to travel across country for developing the existing or newer opportunities. Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the account management Qualifications Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred. Proven experience in key account management, sales, or business development within the software industry. Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions. Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.

Role & responsibilities : ob Title: Azure Kubernetes Architect and Administrator (L3 Capacity, Managed Services) Key Responsibilities: • Azure Kubernetes Service (AKS) : Architect, manage, and optimize Kubernetes clusters on Azure, ensuring scalability, security, and high availability. • Azure Infrastructure and Platform Services : o IaaS: Design and implement robust Azure-based infrastructure for critical BFSI applications. o PaaS: Optimize the use of Azure PaaS services, including App Services, Azure SQL Database, and Service Fabric. • Security & Compliance : Ensure adherence to BFSI industry standards by implementing advanced security measures (e.g., Azure Security Center, role-based access control, encryption protocols). • Cost Optimization : Analyze and optimize Azure resource usage to minimize costs while maintaining performance and compliance standards. • Automation : Develop CI/CD pipelines and automate workflows using tools like Terraform, Helm, and Azure DevOps. • Process Improvements : Continuously identify areas for operational enhancements in line with BFSI-specific needs. • Collaboration : Partner with cross-functional teams to support deployment, monitoring, troubleshooting, and the lifecycle management of applications. Required Skills: • Expertise in Azure Kubernetes Service (AKS), Azure IaaS and PaaS, and container orchestration. • Strong knowledge of cloud security principles and tools such as Azure Security Center and Azure Key Vault. • Proficiency in scripting languages like Python, Bash, or PowerShell. • Familiarity with cost management tools such as Azure Cost Management + Billing. • Experience in monitoring with Prometheus and Grafana. • Understanding of BFSI compliance regulations and standards. • Process improvement experience using frameworks like Lean, Six Sigma, or similar methodologies. Qualifications: • Bachelor\'s degree in Computer Science, Engineering, or related field. • Certifications like Azure Solutions Architect, Certified Kubernetes Administrator (CKA), or Certified Azure DevOps Engineer are advantageous. • Minimum 5 years of hands-on experience in Azure and Kubernetes environments within BFSI or similar industries. Expertise in AKS, Azure IaaS, PaaS, and security tools like Azure Security Center. Proficiency in scripting (Python, Bash, PowerShell). Strong understanding of BFSI compliance standards. Experience with monitoring tools such as Prometheus, Grafana, New Relic, Azure Log Analytics, and ADF. Skilled in cost management using Azure Cost Management tools. Knowledge of ServiceNow ITSM, Freshworks ITSM, change management, team leadership, and process improvement frameworks like Lean or Six Sigma.

Role & responsibilities Azure System Engineering Support Monitor and troubleshoot Azure services. Cloud PC Management SQL & Database Troubleshooting Monitoring Tools handoffs and communication with the US/UK teams. System Reliability Preferred candidate profile

Job Summary: We are looking for a dynamic and experienced Azure Infra Lead Level 2 to lead the design and implementation of scalable, secure, and high-performing cloud solutions on Microsoft Azure. This role requires a strategic thinker with strong technical expertise, customer engagement skills, and the ability to drive end-to-end solution architecture for enterprise clients. Key Responsibilities: • Solution Design & Architecture Design end-to-end Azure-based cloud architectures across IaaS, PaaS, and SaaS. Translate business and technical requirements into secure, scalable, and reliable solutions. Define architecture patterns, reference models, and reusable components. • Client Engagement & Pre-sales Support Collaborate with sales/pre-sales teams in scoping, solutioning, and responding to RFPs/RFIs. Participate in client workshops, technical discovery, and architecture review sessions. Present Azure architecture strategies, roadmaps, and proposals to CxO-level stakeholders. • Implementation Oversight Guide implementation teams during delivery phases to ensure adherence to architecture. Review deployment designs, perform architecture governance, and support troubleshooting. • Best Practices & Innovation Advocate Azure well-architected framework and industry best practices. Stay updated with the latest Azure services and ecosystem advancements. Contribute to internal accelerators, templates, and reusable solution kits. Required Skills & Experience: • Technical Expertise: Strong knowledge of Azure core services (VMs, VNET, NSG, Load Balancer, Storage, Azure AD, ARM, Azure Firewall, etc.) Hands-on with PaaS offerings like App Services, AKS, Azure Functions, Azure SQL, Cosmos DB, Event Hubs, Logic Apps. Experience in hybrid cloud networking, identity integration, and on-prem to Azure migrations. • Architecture & Design: Proficiency in cloud architecture frameworks and designing for scalability, HA, and DR. Familiarity with DevOps (Azure DevOps/GitHub), CI/CD, Infrastructure as Code (ARM/Bicep/Terraform). Knowledge of security, governance, cost management, and performance optimization on Azure. • Certifications: Mandatory: Microsoft Certified: Azure Solutions Architect Expert (AZ-305 or equivalent) Preferred: Azure Administrator (AZ-104), Azure DevOps Engineer (AZ- 400), TOGAF, or other relevant certifications.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Please find the below JD Exp5-8 Years Good understanding of DWH GCP(Google Cloud Platform) BigQuery knowledge Knowledge of GCP Storage GCP Workflows and Functions Python CDC Extractor Tools like(Qlik/Nifi) BI Knowledge(like Power BI or looker) ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are seeking a talented and driven Engineer to join our Cloud Platform team. The ideal candidate will have a strong understanding of cloud computing concepts and a passion for building scalable and reliable systems. Responsibilities : - Develop and maintain cloud-based infrastructure and applications. - Collaborate with development teams to deploy and manage cloud resources. - Automate infrastructure provisioning and configuration management. - Implement and optimize cloud-based solutions for cost-efficiency and performance. - Troubleshoot and resolve technical issues related to cloud environments. - Stay up-to-date with the latest cloud technologies and industry best practices. Required Skills : - Strong understanding of cloud computing concepts (IaaS, PaaS, SaaS). - Experience with at least one major cloud platform (AWS, Azure, GCP). - Proficiency in scripting languages (Python, Bash, PowerShell). - Knowledge of networking and security principles. - Ability to learn new technologies quickly. - Strong problem-solving and analytical skills

We are seeking a talented and driven Engineer to join our Cloud Platform team. The ideal candidate will have a strong understanding of cloud computing concepts and a passion for building scalable and reliable systems. Responsibilities : - Develop and maintain cloud-based infrastructure and applications. - Collaborate with development teams to deploy and manage cloud resources. - Automate infrastructure provisioning and configuration management. - Implement and optimize cloud-based solutions for cost-efficiency and performance. - Troubleshoot and resolve technical issues related to cloud environments. - Stay up-to-date with the latest cloud technologies and industry best practices. Required Skills : - Strong understanding of cloud computing concepts (IaaS, PaaS, SaaS). - Experience with at least one major cloud platform (AWS, Azure, GCP). - Proficiency in scripting languages (Python, Bash, PowerShell). - Knowledge of networking and security principles. - Ability to learn new technologies quickly. - Strong problem-solving and analytical skills

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft-Cloud Azure. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Cloud Azure Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. ? Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. ? 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor ? 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) ? Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: Oracle PaaS Cloud Architect. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle PaaS Cloud Architect. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

The Cloud and Operations Consultant is responsible for evaluating OSS Tools, processes, and technology needs, and translating requirements into the external clients' strategy. You will provide consulting services for OSS architecture, process, and operations design, while bringing excellence in Agile project execution with an inclusive customer engagement plan and effective tracking of project risks. You have: Master's or Bachelor's Degree in Computer Science, Engineering, or a related field (preferred) Minimum 5+ years of experience in OSS consulting or a related role within the telecommunications industry Knowledge of OSS functionalities and processes like inventory management, service provisioning, trouble ticketing, etc. Awareness of industry standards and frameworks (TM Forum Open APIs, AIOps, ODA, eTOM), experience in these areas is a key differentiator Previous Agile Project Management It would be nice if you also had: Excellent research and problem-solving skills. Awareness of Cloud Automation use cases and technology stack Analyze client requirements, identify OSS improvement opportunities, and review documentation like architecture diagrams, HLDs, and LLDs. Stay informed about OSS tools, industry standards (TM Forum, ETSI, 3GPP), and emerging trends like cloud-native technologies and automation. Develop understanding of Cloud Automation use cases (CI/CD automation, test automation, CM automation, Observability) and technology / open-source tools in GitOps (GitLab /Jenkins), Monitoring (Prometheus / Graphana), Logging (ElasticSearch), Service Mesh (K8/ Docker), SaaS/PaaS (AWS / Azure / GCP). Collaborate with other projects and cross-functional teams (development, operations, sales) to ensure successful project delivery. Develop and track Nokia Cloud and Network Services project plans in Jira, generate reports, and assess project risks while managing the consulting backlog. Create dashboards and financial models using Power BI and Excel, supporting data-driven decision-making. Research and enhance OSS & cloud operations best practices, focusing on processes, roles, tools, and metrics. Support senior team members in operations process improvements, market research, service development, and authoring reports.

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be. About The Role A Data Platform Engineer specialises in the design, build, and maintenance of cloud-based data infrastructure and platforms for data-intensive applications and services. They develop Infrastructure as Code and manage the foundational systems and tools for efficient data storage, processing, and management. This role involves architecting robust and scalable cloud data infrastructure, including selecting and implementing suitable storage solutions, data processing frameworks, and data orchestration tools. Additionally, a Data Platform Engineer ensures the continuous evolution of the data platform to meet changing data needs and leverage technological advancements, while maintaining high levels of data security, availability, and performance. They are also tasked with creating and managing processes and tools that enhance operational efficiency, including optimising data flow and ensuring seamless data integration, all of which are essential for enabling developers to build, deploy, and operate data-centric applications efficiently. About The Role - Grade Specific An expert on the principles and practices associated with data platform engineering, particularly within cloud environments, and demonstrates proficiency in specific technical areas related to cloud-based data infrastructure, automation, and scalability.Key responsibilities encompass:Team Leadership and ManagementSupervising a team of platform engineers, with a focus on team dynamics and the efficient delivery of cloud platform solutions.Technical Guidance and Decision-MakingProviding technical leadership and making pivotal decisions concerning platform architecture, tools, and processes. Balancing hands-on involvement with strategic oversight.Mentorship and Skill DevelopmentGuiding team members through mentorship, enhancing their technical proficiencies, and nurturing a culture of continual learning and innovation in platform engineering practices.In-Depth Technical ProficiencyPossessing a comprehensive understanding of platform engineering principles and practices, and demonstrating expertise in crucial technical areas such as cloud services, automation, and system architecture.Community ContributionMaking significant contributions to the development of the platform engineering community, staying informed about emerging trends, and applying this knowledge to drive enhancements in capability. Skills (competencies) Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.

Position :- Offshore Primary Function of this Position: - 5-7 years of experience in Identity Cloud Services (IDCS) [PaaS], OCI (Oracle Cloud Infrastructure), SaaS Administrator Good Communication and should jointly work as a team member This Candidate should have worked on Identity Cloud Services (IDCS) [PaaS], OCI, SaaS Administrator knowledge of technical skills as mentioned below: Technical Skills: - Understand IDCS Configuration for Single Sign on. Assign users to respective groups. Understand concept of IDP, SP, Containers, SAML Hands on Configuration of Autonomous database Hands on Object Storage, Buckets Hands on experience on Admin APIs Good to have knowledge of Python, Java Scripting Should have knowledge of Single Sign-on in Cloud. How it works and how it is configured. Can handle Change Management process and also taking care of the migration. Suggest Best practice to be followed as per Industry standard. Center point of contact for Admin activities. Understand Security and Policies. Understand IDCS management and should suggest steps to streamline and stabilize the environment. Configure ESS Sync Job Role Synchronization Knowledge of Implementing secure and single Sign-On (SSO) login services between Oracle Cloud applications integrated with Oracle IDCS understanding of security protocols & identity management within cloud environments. Additional Skills: - Knowledge of helps desk tool like Service now, JIRA.

Job brief Calsoft is looking for talented Cloud Sales Professionals who can play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Join us in our efforts to simplify lives with technology. Location : Bangalore/ Pune. Work Hours: 4 PM to 1 AM IST Responsibilities As the introductory face of Calsoft, well rely on you to provide the energy and personality to build our brand and gain the trust of prospective customers. Youll be responsible for: Build and develop executive relationships with customers, and work to grow new relationships. Influence long-term strategic direction and serve as a business partner. Negotiate and manage entire cycles, present to C-level executives in corporate and global customers. Lead account strategy in generating and developing business growth opportunities, working collaboratively with Principals to maximize business results in territory. Understand customers technology footprint, strategic growth plans, business drivers and technology strategy. Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire business cycle. Meet & exceed sales targets & KPIs. Represent the organization at trade exhibitions, events, and demonstrations Provide support & recommendations for clients. Requirements 4+ yrs of experience in Cloud sales At least 2+ yrs of experience in Google Cloud sales Excellent Communication Skills (in Speaking & Writing). You should be highly energetic, motivated and self-managed. Good Understanding or Hands-on experience of PaaS, IaaS, Kubernetes, Containers & Microservices services Must have knowledge of Software-as-a-Service (SaaS) market & cloud technology

We are seeking a talented and driven Engineer to join our Cloud Platform team. The ideal candidate will have a strong understanding of cloud computing concepts and a passion for building scalable and reliable systems. Responsibilities : - Develop and maintain cloud-based infrastructure and applications. - Collaborate with development teams to deploy and manage cloud resources. - Automate infrastructure provisioning and configuration management. - Implement and optimize cloud-based solutions for cost-efficiency and performance. - Troubleshoot and resolve technical issues related to cloud environments. - Stay up-to-date with the latest cloud technologies and industry best practices. Required Skills : - Strong understanding of cloud computing concepts (IaaS, PaaS, SaaS). - Experience with at least one major cloud platform (AWS, Azure, GCP). - Proficiency in scripting languages (Python, Bash, PowerShell). - Knowledge of networking and security principles. - Ability to learn new technologies quickly. - Strong problem-solving and analytical skills

Roles and Responsibilities Develop new accounts through cold calling, email outreach, and social media to drive revenue growth. Identify potential customers' needs and provide tailored solutions using SaaS products such as PAAS, SaaS Cloud, and Edutech platforms. Build strong relationships with existing clients to increase customer satisfaction and retention rates. Collaborate with internal teams (Product Development, Marketing) to stay updated on product offerings and market trends. Meet or exceed monthly/quarterly sales targets by effectively managing time and prioritizing tasks. Desired Candidate Profile 3-8 years of experience in B2B sales or business development in the education sector or similar industries. Strong understanding of English language proficiency required for effective communication with international clients. Proven track record of meeting sales quotas consistently over an extended period. call aditi@7795311459 call ruth@9590520040