Job Description

The Cloud and Operations Consultant is responsible for evaluating OSS Tools, processes, and technology needs, and translating requirements into the external clients' strategy. You will provide consulting services for OSS architecture, process, and operations design, while bringing excellence in Agile project execution with an inclusive customer engagement plan and effective tracking of project risks. You have: Master's or Bachelor's Degree in Computer Science, Engineering, or a related field (preferred) Minimum 5+ years of experience in OSS consulting or a related role within the telecommunications industry Knowledge of OSS functionalities and processes like inventory management, service provisioning, trouble ticketing, etc. Awareness of industry standards and frameworks (TM Forum Open APIs, AIOps, ODA, eTOM), experience in these areas is a key differentiator Previous Agile Project Management It would be nice if you also had: Excellent research and problem-solving skills. Awareness of Cloud Automation use cases and technology stack Analyze client requirements, identify OSS improvement opportunities, and review documentation like architecture diagrams, HLDs, and LLDs. Stay informed about OSS tools, industry standards (TM Forum, ETSI, 3GPP), and emerging trends like cloud-native technologies and automation. Develop understanding of Cloud Automation use cases (CI/CD automation, test automation, CM automation, Observability) and technology / open-source tools in GitOps (GitLab /Jenkins), Monitoring (Prometheus / Graphana), Logging (ElasticSearch), Service Mesh (K8/ Docker), SaaS/PaaS (AWS / Azure / GCP). Collaborate with other projects and cross-functional teams (development, operations, sales) to ensure successful project delivery. Develop and track Nokia Cloud and Network Services project plans in Jira, generate reports, and assess project risks while managing the consulting backlog. Create dashboards and financial models using Power BI and Excel, supporting data-driven decision-making. Research and enhance OSS & cloud operations best practices, focusing on processes, roles, tools, and metrics. Support senior team members in operations process improvements, market research, service development, and authoring reports.