Greetings from Personal Network!
International MNC Hiring Voice Support Executive (US Shift)
globally recognized multinational organization
Position Details
Role:
Key Responsibilities
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Manage inbound and outbound voice calls for international (US-based) customers
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Resolve customer inquiries with accuracy, empathy, and efficiency
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Provide detailed information about products, services, and policies
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Maintain high standards of call quality and customer satisfaction
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Document customer interactions and update records in internal systems
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Collaborate with internal teams to ensure prompt resolution of issues
Candidate Requirements
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Experience:
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Excellent English communication skills (mandatory)
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Willingness to work night shifts aligned with US time zones
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Strong interpersonal and problem-solving abilities
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Basic computer knowledge with good typing skills
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Customer-focused mindset with a professional attitude
Contact Information
Priya:
Best Wishes from Personal Network!