Overseas Voice Process Executive US Market

1 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 

Greetings from Personal Network!

International MNC Hiring Voice Support Executive (US Shift)

globally recognized multinational organization

Position Details

Role:

Key Responsibilities

  • Manage inbound and outbound voice calls for international (US-based) customers

  • Resolve customer inquiries with accuracy, empathy, and efficiency

  • Provide detailed information about products, services, and policies

  • Maintain high standards of call quality and customer satisfaction

  • Document customer interactions and update records in internal systems

  • Collaborate with internal teams to ensure prompt resolution of issues

Candidate Requirements

  • Experience:

  • Excellent English communication skills (mandatory)

  • Willingness to work night shifts aligned with US time zones

  • Strong interpersonal and problem-solving abilities

  • Basic computer knowledge with good typing skills

  • Customer-focused mindset with a professional attitude

Contact Information

Priya:

Best Wishes from Personal Network!

 

 
   

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