Job
Description
Job Purpose As part of the development team supporting a global Microsoft Dynamics 365 (D365) rollout, the Output Document Developer will be responsible for developing, supporting, and maintaining labels and output documents used across the programme. Working closely with the Systems Integrator (SI), this role will play a key part in the creation, testing, and implementation of new documents and labels, ensuring their accuracy, consistency, and functionality within the D365 environment. The developer will take ownership of production support and change management for these outputs, ensuring ongoing performance and reliability post go-live. Responsibilities Work collaboratively with the SI partner to design, configure, and develop output documents and label formats required by the global D365 programme. Build and maintain document and label templates using Lasernet and NiceLabel, ensuring alignment with business and localisation requirements. Support testing and validation of output documents across multiple environments, including UAT and production. Manage ongoing changes and enhancements to documents and labels based on user feedback, change requests, or evolving business needs. Provide operational support and troubleshooting for document and label-related issues in the production environment. Gain and maintain a good understanding of the underlying D365 and infrastructure setup (e.g. print services, connectors, integrations) to assist in effective issue resolution. Ensure documentation, version control, and deployment procedures are followed for all developments and updates. Collaborate with internal stakeholders, including business analysts, testers, and technical leads, to ensure successful delivery and transition of outputs into live environments. Maintain close communication with the SI and other third-party providers to align timelines, resolve defects, and ensure technical quality. Flexibility to work outside of standard business hours, including aligning with the working hours of overseas sites will be required during key project phases or deployments Essential Hands-on experience in document and label development using Lasernet, NiceLabel, or similar platforms. Experience working in or supporting ERP environments, ideally with Microsoft Dynamics 365 Finance & Operations. Understanding of document output processes and integration with ERP systems. Experience working in a collaborative, multi-vendor programme environment. Strong troubleshooting and problem-solving skills, especially across printing, formatting, and data mapping issues. Familiarity with source control and deployment processes in structured development environments. Ability to document processes and changes clearly for audit and operational continuity. Desirable Prior experience supporting global or multi-site rollouts. Basic understanding of D365 architecture and infrastructure components (e.g. print management, workflows, role-based access). Exposure to development processes (Agile, DevOps, CI/CD pipelines). Knowledge of SQL, XML, or other data formatting and scripting languages. #LI-Hybrid
