OTA Sales Account Manager - Hotel

Job Summary:

Key Responsibilities:

Drive hotel partner acquisition, manage relationships, optimize inventory and pricing, and achieve monthly onboarding targets while ensuring quality standards across assigned hotel portfolio

• Manage and grow OTA partner portfolios (e.g., hotels, tours, experiences) 
• Drive bookings and revenue by optimizing partner listings and relationships 
• Onboard new service providers to OTA platforms 
• Maintain regular communication with partners to ensure satisfaction and performance 
• Implement pricing and promotional strategies 
• Track sales targets and provide monthly reports 
• Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip 
• Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo 

Requirements:

• Education

  : Bachelor's degree in Hotel Management, Tourism, or Business 

• Experience

  : 2-5 years in hotel sales/hospitality industry 

• Technical Skills

  :  

1. Knowledge of hotel operations and categorization 
2. Understanding of room types and amenities 
3. Basic knowledge of hotel PMS systems 
4. Proficiency in CRM and sales tools 

Key Competencies by Segment:

Chain Hotels:

• Negotiating master agreements with hotel groups 
• Managing multi-property contracts 
• Understanding chain standards and requirements 
• Corporate relationship management 

Independent Hotels:

• Property evaluation and quality assessment 
• Individual owner relationship management 
• Pricing strategy for standalone properties 
• Local market knowledge 

Budget Hotels:

• Volume-based acquisition strategies 
• Quick onboarding processes 
• Price-sensitive market understanding 
• High-volume partner management 

Boutique & Resorts:

• Luxury property expertise 
• Unique selling proposition identification 
• Premium guest experience understanding 
• Seasonal pricing strategies 

Performance Metrics

• Monthly hotel onboarding: 40-50 properties per person 
• Portfolio GMV contribution: $1.5M+ monthly 
• Partner activation rate: 80%+ 
• Quality score maintenance: 4.0+/5 

Benefits:

• Dynamic and friendly global start-up work culture
• Competitive salary with regular performance reviews
• Fun team activities: monthly birthdays, events, and gifts
• Annual team building and company outings
• Supportive environment during personal or health-related situations
• Paid leave and other benefits as per company policy