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ORM Executive (Online Response Management)

ORM Executive (Online Response Management)

F&F Consulting Services

2 - 3 years

5 Lacs

gurugram delhi / ncr

Posted:1 month ago| Platform:

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Skills Required

social media query management online response management client management influencer program management escalation monitoring s reporting whatsapp channel management reporting brand sentiment management business management issue resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Managing and enhancing the online reputation of the brand. Your responsibilities will revolve around using listening tools to manage social media queries, ensuring positive brand engagement, and mitigating negative sentiments

Required Candidate profile

Ability to handle and resolve brand crises effectively Creative Problem Solving: Capacity to think creatively and strategically to mitigate negative sentiment and enhance brand engagement

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ORM Executive (Online Response Management)