ORM Executive

As an ORM Specialist at our company, your role will involve monitoring and managing our online reputation on various platforms to uphold a positive brand image. You will have the opportunity to develop and implement strategies to enhance our online presence and engage with customers effectively. **Key Responsibilities:** - Monitor and manage our online reputation on social media, review sites, forums, and other platforms. - Respond promptly and professionally to customer reviews and comments. - Develop and implement strategies to improve our online presence and reputation. - Analyze and report on online reviews and feedback to identify trends and areas for improvement. - Collaborate with the marketing and customer service teams to address customer concerns and feedback. - Create and manage content that promotes positive engagement and brand loyalty. - Stay up-to-date with industry trends and best practices in online reputation management. **Qualifications Required:** - Proven 4+ years of experience in online reputation management or a similar role. - Strong understanding of digital marketing and social media platforms. - Excellent written and verbal communication skills. - Ability to analyze data and generate actionable insights. - Strong problem-solving skills and attention to detail. - Ability to work independently and manage time effectively. - Familiarity with online review and reputation management tools. - Bachelor's degree in Marketing, Communications, or a related field. If you are passionate about maintaining and improving online presence, possess excellent communication skills, and can handle multiple tasks simultaneously, we encourage you to apply. For further information and to submit your resume, please visit our [K. R. Mangalam University Website](https://www.krmangalam.edu.in/careers/) or email us at krmujobs@krmangalam.edu.in.,