Organizational Development Manager

Role & responsibilities

Learning & Development

• Oversee both Technical and Non-Technical Learning programs, ensuring they are aligned with organizational goals and business needs.
• Guide the Learning Needs Analysis for both tech and non-tech skills, identifying current and future competency requirements across business functions.
• Lead the Learning Calendar Planning & Implementation, driving competency acquisition targets for employees across various skill sets and roles.
• Manage the design, delivery, and tracking of Competency-based Learning Interventions, ensuring they meet clear business objectives and metrics.
• Lead Learning Process Automation efforts, partnering with IT to enable scalable, efficient learning delivery.
• Ensure process excellence in learning operations, managing the logistics, audits, and internal/external stakeholder partnerships, including HR Shared Services.
• Foster a learning culture that encourages growth via formal and informal learning opportunities, mentorship, internal fora, and knowledge-sharing platforms.

Organizational Development (OD) & Culture

• Identify organizational challenges impacting key business and people metrics, diagnose issues, and implement actionable, cost-effective solutions in collaboration with leaders and HR business partners.
• Strengthen a culture of ownership, accountability, and high performance, with specific focus on employee engagement and development.
• Champion the organizations culture building journey, embedding values, behaviors, and cultural practices into all people processes.
• Build and sustain the appreciation culture through Rewards & Recognition, driving improvements in Recognition Programs, Employee Satisfaction (ESAT), and employee well-being.
• Partner with internal communications to deliver impactful messaging and initiatives that promote the companys culture and values across the organization.

Stakeholder Management

• Build and maintain strong relationships with key stakeholders, including senior leadership, HR business partners, IT teams, and external vendors.
• Collaborate across teams to co-create solutions that address employee development, performance, and cultural initiatives.
• Partner with leadership teams to align organizational needs with people strategies and ensure consistency in the execution of HR processes.

Budget Management & Reporting

• Oversee budget management for Learning, Recognition and OD domains, ensuring effective tracking of spend and alignment with annual operating plans (AOP).
• Provide detailed data analysis, MI reporting, and dashboards for leadership, showcasing impact metrics, learning outcomes, and progress toward strategic goals.
• Conduct process audits (internal and external) for all HR functions under your purview, ensuring compliance, process optimization, and continuous improvement.

Education & Experience

• Masters degree in Human Resources, Business Administration, Organizational Development, or related field (MBA preferred).
• 10+ years of experience in HR leadership roles, preferably with expertise in one of following areas: Learning & Development, Organizational Development and Culture Building.
• Proven experience managing large, cross-functional teams and driving organizational transformation in dynamic, fast-paced environments
• Strong knowledge of HR systems and learning management platforms / tools.
• Demonstrated ability to design and implement people programs that impact both business and people outcomes.
• Exceptional stakeholder management and communication skills, with a strategic and hands-on approach to execution.

Key Competencies:

• Strong strategic thinking and problem-solving abilities.
• Ability to influence and drive change across different levels of the organization.
• Excellent project management and execution skills.
• Deep understanding of learning methodologies, performance management systems, and organizational behavior.
• A bias for Agility & Innovation.
• A passion for employee experience, organizational culture, and people-centered leadership
• OD INTERVENTION Experience is a must.