Order to Cash Operations Specialist

Skill required: Order to Cash - Cash Application Processing
Designation: Order to Cash Operations Specialist
Qualifications:BCom
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Lead and mentor customer account reconciliation and cash application team. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger.
What are we looking for? •Cash Application •Account Reconciliations •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Detail orientation •Agility for quick learning
Roles and Responsibilities: • Accurately applying customer payments: Matching incoming payments to specific invoices and accounts. • Reconciling payment discrepancies: Investigating and resolving any inconsistencies between payments and recorded invoices. • Handling customer inquiries: Addressing questions related to payments, invoice details, and account status. • Processing and posting payments: Ensuring all transactions are properly recorded and maintained. • Maintaining accurate records: Keeping up-to-date accounts receivable records. • Collaborating with other finance teams: Working with other finance departments to ensure efficient financial operations. • Managing Team, Client governance, escalations, reporting s •