Order To Cash Operations Senior Analyst

Skill required: Order to Cash - Order Management

Designation: Order to Cash Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
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What would you do Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports

What are we looking for Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports
Roles and Responsibilities: Excellent communication skills Order management experience End to end order management from creating order to delivery and order fulfilment - SLA/KPIs, TAT Handling all the exceptions during the entire O2C cycle Excellent Supply chain knowledge Customer experience skills Urgencies, Interaction, resolving disputes and queries Handing calls from Customer Email ManagementExcellent knowledge on SAP t-codes, reports
Qualification
Any Graduation