Order To Cash Operations Associate

About The Role

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance

Designation: Order to Cash Operations Associate

Qualifications:BCom

Years of Experience:1 to 3 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com

What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions.

What are we looking for Required to report to office once a month (this may change based on Accentures and clientrequirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting daysl Definition Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill.

Uses basic terminology in regard to the skill.

Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences.

Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences.

Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance.

May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill.

Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings.

Trains and/or directs work of other in complex facts, methods, and techniques related to the skill.
Roles and Responsibilities: 1. Track and analyze incomplete sales orders using dashboards to ensure timely resolution. 2. Resolve pricing issue of incomplete sales orders in SAP. 3. Responsible for emailing AR controller the list of sales order for releasing of credit blocked sales orders. 4. Manage and resolve inquiries from customers, internal teams, and client trough email or ticketing platform. 5. Provide support to other teams and clients when system malfunctions or issues arise related to billing or invoice processes. 6. Create, modify, and correct sales invoices through SAP as needed to ensure accuracy. 7. Create and correct stand-alone and service invoices based on specific customer request and PMR tool. 8. Manual validation of customer that have due for payment and Sending dunning notices using SAP. 9. Posting additional/returned good receipt in purchase orders. 10. Assist in creation of additional work instructions and modification. 11. Conduct reconciliation of goods receipt and invoice quantities, ensuring accuracy in financial records. 12. Send internal statements of accounts to internal customers. 13. Support the month-end closing process by reconciling and ensuring all transactions are accurately recorded. 14. Raise operational risk to BPO and Team Lead.
Qualification
BCom