Order To Cash (O2C) Analyst/ Oracle Fusion / SAP

Job Title: Order to Cash (O2C) Analyst Oracle Fusion / SAP

Location:

Role Overview

The Order to Cash (O2C) Analyst is responsible for managing end-to-end O2C processes using Oracle Fusion and/or SAP systems. The role focuses on transactional accuracy, process compliance, stakeholder coordination, and timely financial closure, rather than system configuration or technical development.

Key Responsibilities

Order to Cash Operations

• Manage the end-to-end Order to Cash cycle including:
  
• Order processing
  
• Billing and invoicing
  
• Revenue recognition support
  
• Cash application and collections support
  
• Ensure timely and accurate processing of customer orders and invoices in Oracle Fusion and/or SAP.
  

System Usage (Business User Role)

• Perform day-to-day O2C transactions in Oracle Fusion and/or SAP as a functional/business user.
  
• Validate order details, pricing, tax, and customer master data.
  
• Identify transaction issues and coordinate with IT/support teams for resolution.
  

Billing & Invoicing

• Generate accurate invoices in line with contractual and pricing terms.
  
• Handle billing adjustments, credit notes, debit notes, and invoice corrections.
  
• Ensure compliance with internal controls and accounting policies.
  

Cash Application & Reconciliation

• Support cash application activities and customer payment reconciliation.
  
• Investigate and resolve unapplied cash, short payments, and disputes.
  
• Assist in AR aging analysis and follow-ups.
  

Compliance & Controls

• Ensure adherence to internal controls, SOX, and audit requirements.
  
• Maintain proper documentation for O2C processes and transactions.
  
• Support internal and external audits as required.
  

Reporting & Stakeholder Coordination

• Prepare and review O2C reports such as:
  
• Order backlog
  
• Billing status
  
• AR aging
  
• Revenue and collections reports
  
• Coordinate with Sales, Finance, Credit, Tax, and Operations teams to resolve issues and improve turnaround times.
  

Required Qualifications & Skills

• 3–4 years of hands-on experience in Order to Cash operations.
  
• Practical working knowledge of Oracle Fusion and/or SAP as a business user (non-technical).
  
• Strong understanding of O2C processes, AR, billing, and invoicing.
  
• Experience in finance operations, shared services, or captive environments preferred.
  
• Good analytical skills with strong attention to detail.
  
• Effective communication and stakeholder management skills.
  

Preferred Qualifications

• Commerce or Finance background (B.Com, M.Com, MBA – Finance preferred).
  
• Experience working in a global process environment.
  
• Exposure to month-end close activities.
  

Additional Requirement

• Only immediate joiners may apply.

jogamaya.d@twsol.com