570 Order Fulfillment Jobs - Page 21

1. Supervise Dispatch Team and Coordinate Shipments 2. Order Fulfillment and Inventory Management 3. Prepare Documentation and Reporting 4. Customer Coordination about order status 5. Process Improvement and Team Training. 6. Must have exp of HR Coil, CR Coil & Precision tubes

Job Title E-commerce Manager Experience 9-15 Years Location Chennai : . E-commerce Operations: Manage and update product listings, descriptions, and pricing on e-commerce platforms. Ensure accurate and timely uploads of inventory and product information. Coordinate with logistics and warehouse teams to ensure timely order fulfillment. 2. Reporting and Analytics: Prepare and present weekly and monthly performance reports. Track and analyze sales data, customer behavior, and platform metrics to identify trends and opportunities. Monitor and improve key performance indicators (KPIs) such as conversion rates, traffic, and average order value (AOV). 3. Retail Metrics and Insights: Utilize retail metrics to optimize product performance and align with business goals. Conduct competitor analysis to benchmark pricing, promotions, and product performance. 4. Creative and Strategic Thinking: Collaborate with the marketing team to develop strategies for increasing online visibility and engagement. Propose and implement innovative ideas to improve the customer shopping experience. Contribute to the planning and execution of sales campaigns and promotional activities. 5. Digital Marketing (Optional): Assist with basic digital marketing activities, including SEO, SEM, and social media advertising. Collaborate with the marketing team to execute targeted campaigns for e-commerce platforms. Skills and Qualifications: Experience: 9+ years in e-commerce, preferably in apparel or beauty categories. Education: Bachelor’s degree in Business, Marketing, or a related field. Skills: Proficiency in MS Excel and data analysis. Strong understanding of retail metrics and e-commerce operations. Excellent communication and interpersonal skills. Creative thinking and problem-solving abilities. Passion for growth, learning, and staying updated with industry trends. Bonus Skills: Knowledge of digital marketing tools and techniques. Key Competencies: Attention to detail. Analytical mindset with the ability to interpret data and provide actionable insights. Team player with the ability to collaborate across departments.

Lead the unit level pre-silicon functional & performance verification of the front end of the pipeline for our next -generation IBM POWER processor core systems offering. Architect and enhance the existing verification environment for Instruction fetch, Branch Prediction and Instruction Decode units of the high performance processor CPU. Develop verification test plan for both functional and performance verification including the estimation for coverage closure. Support higher level core/system simulation environment. Participate in post silicon lab bring-up and validation of the Hardware. Lead , guide ,mentor a team of engineers and represent them at global forums. Thoroughly document verification environment details, providing comprehensive insights for future reference and continuous improvement. Effectively Communicate progress ,potential challenges encountered and milestones achieved to stake holders and team members. Required education Bachelor's Degree Required technical and professional expertise 6 years or more experience in functional verification of processors, demonstrating a deep understanding of core units (eg.I-Cache, Instruction Fetch, Branch Prediction, Instruction Decode) Good understanding of computer architecture, including Processor core design specifications, with expertise in verifying frontend pipeline units of any CPU architecture. Hands on experience of Branch Prediction techniques. Deep expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA Experience with high frequency, instruction pipeline designs At least 1 generation of Processor Core silicon bring up experience In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) Exposure to system-level verification methodologies and techniques, ensuring holistic verification coverage across multiple levels of design Proficiency in C++, Python scripting or similar object oriented programming languages.

Role & responsibilities Order Fulfillment: Ensure accurate picking, packing, and dispatch of orders. Logistics Coordination: Liaise with logistics partners or in-house transport teams. Documentation: Prepare invoices, packing lists, gate passes, and delivery challans. Tracking & Reporting: Track shipment status and report any delivery issues. Inventory Update: Update stock levels post-dispatch in coordination with warehouse. Compliance: Ensure goods are packed and shipped according to safety and regulatory standards.

Hiring for Order Management Skill:- Order Management,OrderFulfillment, otc, order processing,Quotation Exp- 2Yrs bangalore PKG Upto-5.5LPA NP-Imm 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

We are seeking a Warehouse Executive to join our team in India. The ideal candidate will be responsible for managing daily warehouse activities, ensuring efficient inventory management, and maintaining safety standards within the facility. Responsibilities Manage and oversee daily warehouse operations. Ensure accurate inventory management and control. Coordinate with suppliers and logistics partners for smooth delivery of goods. Implement safety protocols and maintain a clean working environment. Assist in the training and development of warehouse staff. Monitor and report on warehouse performance metrics. Skills and Qualifications 1-3 years of experience in warehouse operations or logistics management. Proficient in inventory management software and Microsoft Office Suite. Strong understanding of safety regulations and practices in a warehouse setting. Ability to operate warehouse equipment such as forklifts and pallet jacks. Excellent organizational and time management skills. Strong communication and interpersonal skills.

Hiring for SME & TL for Order Management ( SAP / Oracle Mandate ) SME = 3+ Years of Relevant Exp = UPTO 7.9 LPA TL = 5+ Years of Relevant Exp = UPTO 11.25 LPA Gurgaon Location / WFO / Australian Shifts Required Candidate profile WhatsApp Resume to Karan - 8700317787 & Mention Order Management ( DONT CALL )

Order Management Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, SAP, Supply Chain, Order Booking,SCM 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days sonam.imaginators@gmail.com ping me on:8448760516

Key Responsibilities 1. Order Fulfillment & Dispatch: Coordinate with the warehouse team to ensure timely picking, packing, and dispatching of orders. Adhere to SLA timelines for dispatches across platforms such as Amazon, Zepto, Instamart, etc. Upload tracking IDs and update order status on all respective seller panels accurately. 2. Logistics Coordination: Coordinate daily pickups with logistics partners (e.g., Safex, Bluedart, Safe Express). Ensure proper handover of shipments with correct documentation (e.g., invoices, manifests). Address and resolve any operational issues with courier partners proactively. 3. Return & RTO (Return to Origin) Management: Monitor RTO shipments regularly and identify root causes for failed deliveries. Take corrective actions to reduce RTO percentage. Handle return shipments and ensure proper reconciliation with warehouse inventory and finance teams. 4. Purchase Order (PO) Handling & Invoicing: Process and acknowledge all incoming POs from marketplace platforms and B2B clients. Work with the accounts team to prepare GST-compliant invoices, e-way bills, and packing slips. Ensure timely documentation and dispatch as per customer requirements. 5. MIS & Reporting: Maintain and update daily reports covering order processing, dispatches, returns, and logistics expenses. Monitor key logistics performance indicators such as On-Time Delivery (OTD), RTO rate, and turnaround times (TAT). Present weekly performance insights to the management. 6. Platform Coordination & Issue Resolution: Manage backend operations on seller platforms such as Amazon Seller Central, Zepto Partner Portal, Instamart Console, etc. Resolve platform-related issues including delivery disputes, penalty reversals, return claims, and service-level breaches. Communicate with platform support teams for timely resolution of escalations. Key Requirements 25 years of relevant experience in e-commerce logistics or supply chain operations. Familiarity with logistics documentation (invoices, e-way bills, manifests). Hands-on experience with seller portals like Amazon, Zepto, Instamart, etc. Strong Excel skills and reporting ability. Good coordination and communication skills with internal teams and external partners. Why Join Us? Be part of a fast-growing, industry-leading company. Work in a collaborative and energetic environment. Opportunities to grow and develop within a dynamic team.

OTC (Order Management) Sap Exp Range – SME (3-5 yrs); TL (5-8 yrs) Shift – ANZ shift (3:30 am – 12:30 pm) Gurgaon 5 days Call Garima-8383973638 Garimaimaginators@gmail.com

locationsIN - Farukh Nagarposted onPosted 13 Days Ago job requisition idR147324 Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like B2B, B2C , operated or both by Maersk. Frontline stream includes individual contributors typically working on-site, otherwise in a "hands on" environment, supporting daily business operations activities. The Frontline career stream covers people in skilled or entry-level operator jobs often providing services directly for the benefit of our customers e.g. transporting and loading/unloading cargo, fulfilling orders, etc. The majority of time is spent delivering specific operational or technical services or activities, typically under supervision, in accordance with established schedules and standards (e.g. SOPs, quality standards, HSE regulations). Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Excellent Opportunity with HCLTech (Walk-In) for OTC - Order management at Chennai on 20 May'25. Hiring for Associate and Analyst. Skill: OTC - Order management (Purchase order & Sales order) with minimum 1 years of relevant experience. Date: 20th May'25. Time: 10.30am to 2.30pm Experience: 1 year - 5 year of Relevant Experience. Contact Person: Jefferson Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai 600 058, Tamil Nadu, India. Responsibilities: OTC: Order Management. Order Processing. Order Validation and Query management. Order Fulfillment. Customer Relations Controls compliancy Contract Setup and Equipment Billing. Order Entries: The main objective of an Order, Entry & Installation agent is to achieve the daily, weekly & monthly targets for his/her group. This is achieved by handling orders and issues in an effective and timely manner in line as per policy. Working with other teams, management, and country teams as well as directly with Customers/Partners. Achievement of Weekly/Monthly/Quarterly targets and SLA Regular communication to team Leader Been driven and motivated to achieve targets set. Robust escalation process. Resilient under pressure and ability to quickly adapt to unforeseen work demands. Billing: It covers all aspects of the Billing role along with mentoring and supervising activities: Achievement of monthly/quarterly targets and SLA Regular communication to Team Leader Robust escalation process. Controls compliancy Training and ongoing assessment of team members Identification of process improvement areas using appropriate project methodology (from process identification to DTP sign off) Stand in for Team Leader. Required Skills: Relevant Experience should be mandatory. Excellent Process Knowledge in any OTC, Billing, Collections, Cash Apps, Order management (Purchase order & Sales order). Minimum 2 years of team handling experience on paper Excellent People Management Skills Degree should be Mandatory (Minimum 15 Years of education mandatory). Flexible to work at night shifts (Strictly no Rotational or Regular shifts). Flexible to work from office (5 Days). Please go through the JD and walk-in to the mentioned address. Note: Only relevant experiences can apply Documents to be carried: 2 Copies of your updated resume 2 ID proof. How You'll Grow At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. Why Us We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees. Our company is extremely diverse with 165 nationalities represented. We offer the opportunity to work with colleagues across the globe. We offer a virtual-first work environment, promoting a good work-life integration and real flexibility. We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? Resource should have good knowledge of OTC. Resource should have good knowledge of OTC. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? The resource should have good knowledge of OTCThe resource should have good knowledge of OTC Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Fulfilling customer orders by picking product from shelves, verifying quantities and packing them securely for shipment ensuring proper packaging. Responsible for efficiently&accurately retrieving items from inventory with strong attention to detail. Required Candidate profile Ability to work in a fast-paced environment, and physical stamina. Should be able to read & follow written directions in English, understand basic technology, be reliable & punctual. Integrity Must.

Order Management Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, SAP, Supply Chain, Order Booking,SCM 2-5Yrs In Order Management PKG Upto-5.5 LPA Bangalore, Pune NP-Imm-30Days RASHI-9027310680 rashibimaginators@gmail.com

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Order Management roles - Noida Shift: US/Night shifts We are hiring candidates for the role of Management trainee- Order Management! In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. Responsibilities • Identify and resolve Customer/Client Queries and build strategy to drive desired goal • Provide RCAs and Controls for any miss in the defined process. • Identify issues attributing to account delinquency and discuss them with management • End to end knowledge of OTC and its relation with Order Management • Ability to think strategically and take appropriate decisions • Ability to build customer relationship and drive confidence. • Ability to identify important factors associated with Orders. • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution. Qualifications we seek in you! Minimum qualifications • Commerce Graduate • The ideal candidate for this position should have a rich Experience within depth end to end knowledge of Order to Cash Process. • Hands-on experience in managing daily operation of Order Management and meet daily/monthly given targets (TAT/Accuracy). • Experience in Order Management process and should have knowledge of its upstream and downstream. • Knowledge of different type of Orders request. • Candidate must have knowledge of Pair partner function. • Candidate must have a Good typing speed • Should have good communication skills Preferred qualifications • In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role & responsibilities We are looking for a proactive and detail-oriented E-Commerce Executive to oversee and enhance our digital retail operations. The ideal candidate will have hands-on experience in managing fashion e-commerce platforms, product listings, order fulfillment, and online sales strategies. Key Responsibilities Manage and update e-commerce platforms (Shopify, WordPress, etc.) with accurate product listings, pricing, and imagery. Oversee order management, payment processing, and ensure timely dispatch and delivery. Coordinate with logistics partners for both domestic and international shipping, ensuring proper documentation and customs compliance. Monitor inventory levels and sync stock across online platforms to avoid overselling or stockouts. Collaborate with the design, marketing, and customer service teams to enhance user experience and drive online sales. Execute promotional campaigns and coordinate with the marketing team for SEO, social media, and paid ads. Analyze website traffic, conversion rates, product performance, and sales trends using tools like Google Analytics and platform dashboards. Ensure high standards of product presentation, customer support, and post-sales service. Preferred candidate profile 2 to 5 years of proven experience in e-commerce operations, preferably in the fashion or apparel industry. Proficiency in platforms such as Shopify, WooCommerce, WordPress, Nykaa or Myntra. Understanding of e-commerce logistics , inventory management, and marketplace compliance. Familiarity with digital marketing basics , including SEO, social media, and performance tracking. Strong Excel and data management skills; ability to interpret metrics and generate actionable insights. Excellent communication, problem-solving, and coordination skills. Ability to handle multiple tasks and thrive in a fast-paced environment.

Order Management Manager(BPO Industry Only) 12-15 yrs of exp in Supply Chain Management Upto 20Lpa Skill: Supply Chain Management,internal & external stakeholders,ERP,SAP, Oracle, BYD, Power BI. Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Exp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics, Planning,Procurement (only For Hein Celestial requirement)

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Process the Purchase Orders at customer’s portals of all General Ecommerce customers & to coordinate with logistics for arranging stocks Coordinate with our Factories/CFAs for executing the POs ASAP and to arrange appointments and deliveries ASAP

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and p rofessionally. Sound interesting? Then come and join our global team as SAP IT Consultant (f/m/d) for Order to Cash (OTC) to drive the roll-out and further development of the SAP system P58 at Siemens Healthineers. Your tasks and responsibiliti es SAP System P58 is the global ERP system for all Healthineers countries and regions and supports the order to cash, customer service, finance and revenue recognition process. Currently P58 is in the rollout phase and will be used in the final expansion in about 60 countries with 10,000 users You drive the further development and roll-out of this system in Order-to-Cash You are responsible for ensuring that the OTC functions in P58 can be used according to the requirements, for which you control the development, maintenance and roll-out of functionalitie s and interfaces You ensure the creation of global transparency of the existing SAP landscape and processes in Order-to-Cash and thus realize global process optimization You understand the SHS business processes in Order-to-Cash and their goals and develop the necessary solutions that ensure a quick response to new market requirements You pursue innovations in Order-to-Cash business and examine the applicability and significance of Siemens Healthineers (performance and process optimization, etc.) You analyze the significance of parallel system changes or projects in terms of solution design and communicate across projects You independently take on complex projects that implement new product, platform and system strategies You are responsible for managing our external partners in system implementation (functional and technical consultants) To find out more about the specific business, have a look at https://www.si emens-healthin eers.com/produ cts-services Your qualifications and experience We look forward to receiving your application if you have completed a university degree in Engineering or Management studies You convince us with 5 - 8+ years of professional experience in Order-to-Cash applications You have in-depth application knowledge in the SAP Order-to-Cash environment You have at least 1 End to End project implementation experience You are fluent in English communication ...Less

* Responsible for managing entire order lifecycle * Includes order entry, order tracking & Export document management/Clearances * Process customer orders accurately & efficiently * Manage order status, tracking & updating orders in the system Required Candidate profile * Coordinate with Procurement team * Collaborate with internal teams * Investigate & resolve order discrepancies * Maintain accurate records & reports * Ensure compliance with company policy/procedure

Order Management Exp- 2 years (on paper) Upto- 5.5LPA Loc- Pune Immediate Joiner Skill-Order Management,Order Fulfillment,Supply Chain,SAP,SNF,Pricing,Order Updating, Order Creation,Order Status mansikohliimaginator@gmail.com