Oracle ER BIP -L4

Job Duties

• Administers the day-to-day functions of the Oracle Cloud ERP system.
• Designs new and modifies existing modules/components based on requirements.
• Provides Level IV support for Oracle Cloud ERP system issues and questions.
• Provides Level IV support for specific applications, as needed.
• Coaches Application Support team members on best practices and steps for developing sound support and coding decisions.
• Devises strategic solutions to resolve issues while keeping the system operational.
• Partners with other members of the Applications Services team, as well as other resources within National IT, Human Resources and/or Finance to resolve issues.
• Consults with other Application Services team members to analysis diverse issues.
• Participates in weekly support meetings with hosting provider.
• Participates in design meetings as appropriate.
• Serves as the Secondary Support person for after-hours support, as needed.
• Other duties as required.

Qualifications, Knowledge, Skills and Abilities

• Bachelor s or master s degree in computer science, Information Systems or equivalent field required.
• Five (5) or more years of experience with enhancements and support of Oracle Cloud ERP or similar ERP modules required.
• Three (3) or more years of experience in BIP report development/customization using SQL, PLSQL.
• A minimum of One (1) year of experience with support of cloud based (SaaS) ERP applications required.
• Proficiency in SQL , data modeling and report template design.
• Design and develop complex BIP Reports and customize standard reports.
• Optimize report performance and implement data security measures.
• Intermediate level understanding of Oracle Cloud ERP FSCM modules preferred.
• Oracle Business Intelligence foundations preferred.
• Oracle Fusion FSCM modules.
• SQL, PL/SQL

Experience with the following products, preferred:

• DevOps
• Java Script, React, Node.js

Other Knowledge, Skills Abilities:

• Strong oral and written communication skills
• Excellent interpersonal and customer relationship skills
• Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details
• Capable of successfully multi-task while working independently or within a group environment
• Ability to rely on extensive experience and judgment to plan and accomplish goals
• Capable of working well under pressure while dealing with unexpected problems in a professional manner
• Capacity to communicate and interact with all levels of employees and management
• Ability to interact and build relationships and consensus among people
• Advanced knowledge of database optimization efforts such as hint, statistics and other related experience, preferred
• Capacity to consistently produce clean coding and adhere to appropriate documentation standards.