Oracle EBS SCM Technical Consultant

Working in shifts on rotation basis, especially to cover North America customers (EST time zone) is a must. Should have good communication and customer facing skills. Location: Bangalore or Hyderabad and 3 days / week to office. Candidate must have hands on experience in EBS SCM Modules Inventory, Order Management, Pricing and Shipping. 5 to 10 years of relevant working experience EBS SCM Technical : Technical Support Professional, preferably with implementation background in Oracle eBiz SCM Applications OM/Pricing/Shipping/OPM/Costing/AR. Proficiency in SQL and PL/SQL for database management, as well as knowledge of Oracle EBS architecture, forms, reports, workflow, and interface development Oracle Application Framework (OAF): Developing web-based applications and customizations. Custom Application Development: Building custom modules and extensions to meet specific business needs. Good knowledge expected in at least one of the following Fusion technologies : ADF, BPEL, ODI, SOA, FBDI, Reporting Tools Responsibilities include but not limited to providing excellence in customer service support, diagnosis, replication, resolving Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical level and to ultimately drive complete and total resolution of each issue reported by customer. Troubleshooting & Problem Solving: Debugging EBS Applications: Identifying and resolving issues within EBS applications. Performance Tuning: Optimizing EBS performance for efficiency and responsiveness. System Integration: Ensuring seamless integration between EBS and other systems. Development framework: Experience supporting/developing/testing web applications implemented using frameworks that expose business services via a Model/View/Controller paradigm, such as Oracle ADF will be added advantage.